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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,124 Reviews

3,124 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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May 04, 2025

Thank you for your care and skill and servicing my Golf since 2013. I appreciate. More

by aliceaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We really appreciate your loyalty to Dirito Brothers Walnut Creek Volkswagen. We're glad we could assist with your Golf since 2013. Take care and drive safely!

May 03, 2025

Great service, friendly and helpful staff. Will return in future. The space s clean and well organized. More

by wintersunnydays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback and look forward to seeing you again.

May 02, 2025

It was always had a great experience at Dirito Brothers. Kevin was very courteous and provided an estimated time which he beat by a couple of hours. Notified me over text message, which was great and provid More

by Sanjuro21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear about your positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. It's great that the communication via text and prompt service stood out to you. Thank you for choosing us.

May 02, 2025

Sean in service was outstanding. Super communicative and helpful! My fleet vehicle needed multiple recalls completed and parts were on backorder. He stayed in touch and got the car b More

by mpanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're happy to hear that our team was super communicative and helpful in completing multiple recalls on your fleet vehicle. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen for your service needs.

May 02, 2025

Premium experience. Wish they would include or offer at a discounted rate a car-wash. More

by mesumes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your thoughts. We're glad you had a premium experience with us at Dirito Brothers Walnut Creek Volkswagen.

April 29, 2025

fine fine dealership and staff. most appreciated courtesy and thoughtfulness and concern for doing things right. Ownership highly praised. thank you always. More

by SASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful to hear that you appreciate the courtesy and thoughtfulness of our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your kind words and recognition.

April 27, 2025

I was there for a simple engine cover recall. I had already removed the cover prior to arriving. I was in and out in less that 15 minutes. As always, Kevin was welcoming and easy to work with. More

by MWLANGFORD82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you had a quick visit for your engine cover recall. Our team strives to be welcoming and efficient. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

April 27, 2025

Sean at Walnut Creek Volkswagen is outstanding! He’s professional, knowledgeable, and truly cares about providing the best service experience. He made the entire process smooth and stress-free. Hig More

by Tahsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the wonderful review and recommendation. Our team at Dirito Brothers Walnut Creek Volkswagen works hard to make every experience smooth and stress-free. We appreciate your kind words.

April 26, 2025

Reasonably efficient getting me in and out. Good communication system. Didn’t call me back for a follow question as I requested. More

by JTOMASI308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Apr 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to share your experience. We are pleased to know our Service Team was efficient in getting you in and out quickly and that you enjoyed our communication system. However, if you would like to discuss your feedback, please reach out to us at your convenience.

April 26, 2025

I am enjoying visiting their dealership, whenever my car needs a service, drinking coffee and working on my laptop. More

by aleksey.bogdanov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback. We're pleased to know our dealership setup meets your needs. Enjoy your next visit at Dirito Brothers Walnut Creek Volkswagen.