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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,192 Reviews

3,192 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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July 07, 2025

Great customer service. Everyone is friendly and helpful. My car repair was done quickly, and the price was reasonable. Highly recommend Kevin and Dirito Bros for any VW se More

by CARLALRAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear about your positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. It's wonderful that you found the car repair both quick and reasonably priced. Thank you for your recommendation and trust in us for your VW service needs.

July 05, 2025

I was able to get the recall that my vehicle needed completed in the day of my appointment More

by JUST32886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with us. We're here to help whenever you need.

July 05, 2025

I had a great experience at [Volkswagen Dealership], thanks to Mr. Kevin. He was very professional, kind, and went above and beyond to make sure I was comfortable. He even offered me coffee and, when I More

by ALMAVLANDEROS70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your feedback. We're pleased to hear about your positive experience with our team at Dirito Brothers Walnut Creek Volkswagen.

July 04, 2025

It was all fine and Sean is good to deal with . It’s just that the prices for the parts is shockingly high. More

by TOMTAIT415
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback. We are happy to know that our team was helpful, and if you would like to discuss your review further in regards to pricing, please contact us at Dirito Brothers Walnut Creek Volkswagen.

July 04, 2025

As usual Sean was a pleasure to deal with. He is quite knowledgable about the vehicle and is super friendly! More

by R2REDFERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. Our team is happy to assist with any questions about vehicles at Dirito Brothers Walnut Creek Volkswagen.

July 04, 2025

Check in was good Work completed as requested Marina kept us updated and she was very helpful. Car delivered on time More

by RFALCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback. Happy to know our team provided a smooth experience for you at Dirito Brothers Walnut Creek Volkswagen.

July 04, 2025

The dealership is great. Very friendly and helpful… Kevin is the best! I will definitely tell my friends. More

by smbonham54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're happy to hear you had a great experience and found our team friendly and helpful. Thank you for recommending Dirito Brothers Walnut Creek Volkswagen. We wish you well.

July 03, 2025

I had a smooth experience while dropping off and picking up my vehicle. Marina was quick, organized, and confident. The Dirito Bros service dept is friendly and ready to assist you right away. More

by hbennett11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're happy to know that our team provided a quick and friendly service experience. Safe travels from all of us at Dirito Brothers Walnut Creek Volkswagen.

July 02, 2025

Kevin, the service manager was great. I had an emergency and he was able to get my in and out of the service department quickly. I appreciate his, and his staff's help greatly. Thank you! More

by eddie.gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad our team could assist you quickly during your emergency at Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words. Take care and drive safely.

June 30, 2025

Kevin sways takes great care of me. The service is great and everyone is friendly. More

by smbonham54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you were well taken care of by our team and found the service and friendliness from everyone at Dirito Brothers Walnut Creek Volkswagen up to your expectations. Thank you for sharing your experience with us.