Dirito Brothers Walnut Creek Volkswagen - Service Center

Marina, my service tech was outstanding at getting my 2015 Golf TDI issues fixed! I had attempted a repair using a Lafayette Independent repair shop, but they weee unable to correctly diagnose the probl 2015 Golf TDI issues fixed! I had attempted a repair using a Lafayette Independent repair shop, but they weee unable to correctly diagnose the problem- Car was stuttering at 2000 rpm and the tach would become erratic. Dirito Bros. Expert diesel tech figured out the problem was multi fold- a faulty speed sensor was part of the problem( not covered on warranty) but a serious problem existed with the fuel pump and fuel system lines that WAS covered under my extended warranty! The total repair cost was quite reasonable in light of the huge amount of work to fix the issues- this was made possible by Marina getting the warranty work paid by Volkswagon! Honestly, the car now has just about the same pep and fuel economy as the day I drove it off the lot when it was new! Bravo to Marina, Your Diesel Tech and the team at Dorito Bros. for making me a delighted customer!!! More

Excellent, fast and prompt service. This time the team was able to schedule the 20UF recall quickly and complete it in one morning. Very happy with how they have kept my 2016 GTI runnin This time the team was able to schedule the 20UF recall quickly and complete it in one morning. Very happy with how they have kept my 2016 GTI running for 9 years and 180,000 miles and counting. More

The service department communicated well and I appreciated that they didn't try to sell me more than what was needed. appreciated that they didn't try to sell me more than what was needed. More

Sean Thomas was great in listening to my points about the car and tried his best to expedite the process car and tried his best to expedite the process More

For over twenty years I have used Dirito Brothers for my Jetta and Passat. Always friendly, thorough and educational. Never a team trying to sell my car for a new model. Professional and I trust the workers Jetta and Passat. Always friendly, thorough and educational. Never a team trying to sell my car for a new model. Professional and I trust the workers. More

Marina is an exceptional service rep who goes above and beyond to assist you and make your service a positive experience. beyond to assist you and make your service a positive experience. More

Service department at DIRITO Brothers was able to get a part for my 2001 VW that is no longer manufactured by Volkswagen. They were able to fix the check engine light. I had thought it was time to retire t part for my 2001 VW that is no longer manufactured by Volkswagen. They were able to fix the check engine light. I had thought it was time to retire the car but they were able to fix it. More

Marina was really helpful on dealing with my car’s recall. They’ve managed to finish it early recall. They’ve managed to finish it early More

Everything was great thank you for the phenomenal service. And lounge was nice to watch TV and work. With water and coffee available. service. And lounge was nice to watch TV and work. With water and coffee available. More

I have used this dealership at least 4 times now and have been going here for sll my VW maintenance & repair needs. Everything goes pretty smoothe. I had a recent issue with my 2017 Golf on some recall work been going here for sll my VW maintenance & repair needs. Everything goes pretty smoothe. I had a recent issue with my 2017 Golf on some recall work, but Kevin Hubert (Walnut Creek CA) took great care of us! Thanks! More