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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,109 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,109 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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September 21, 2024
Knowledgeable, courteous and friendly staff. Great to work with. Easy to book service appointments. Kept to timelines. Great to work with. Easy to book service appointments. Kept to timelines. More
by JAN.GURSKE
Verified Customer
September 21, 2024
Fast diagnosis and quick turnaround what's the maintenance of my vehicle for repairs and recall maintenance of my vehicle for repairs and recall More
by wtm707
September 21, 2024
Great customer service in both sales and service! I am satisfied with all services rendered I am satisfied with all services rendered More
by C.SLATON95
September 19, 2024
Staff was very friendly and person assigned to my service was easy to reach for any questions. was easy to reach for any questions. More
by dtomine
September 19, 2024
After being to multiple types of service centers over the years (Mercedes, Ford, Lexus) and now VW. I'm always leaving a little underwhelmed. Making an appt for 7am but not being seeing until 7:30 is not ide years (Mercedes, Ford, Lexus) and now VW. I'm always leaving a little underwhelmed. Making an appt for 7am but not being seeing until 7:30 is not ideal. I scheduled this to head to work thinking it would be a quick and easy drop, being done close to 7:15am. There was one one service team member around at 7am but multiple cars waiting, Is there no option or request to wash the vehicle? I was surprised the last couple times I have been to this VW that they don't even ask? Overall, I feel like I am intruding/being bothersome when I drop off my vehicle. Not the feeling you want when dealing with a service center. More
by wr785323
Employees Worked With
September 19, 2024
I was so impressed with this service center. I called on a Friday with an engine light issue and was able to get in first thing in the am on Monday. Everyone was really nice. I called on a Friday with an engine light issue and was able to get in first thing in the am on Monday. Everyone was really nice. More
by ggrujj2
Employees Worked With
September 18, 2024
lose the attitude kevin, worked with Marina in the past and she was great. will be requesting her in future and she was great. will be requesting her in future More
by moends
Employees Worked With
September 18, 2024
Excellent customer service! Transportation accommodations to my work location 10mins around Walnut Creek that’s a big help both ways. Transportation accommodations to my work location 10mins around Walnut Creek that’s a big help both ways. More
by TSTAANA
Employees Worked With
September 18, 2024
I brought the car in for a factory recall. The work was done within the promised time. The work was done within the promised time. More
by awpoon
Employees Worked With
September 16, 2024
Always the best service at Dirito Brothers. The reason why I will never go anywhere else. The reason why I will never go anywhere else. More
by SIMPSIONI
