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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,157 Reviews

3,157 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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October 18, 2024

My car was serviced on time, convenient area for customers, workers are organized and welcoming. More

by KICHANAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear that you enjoyed our service and location at Dirito Brothers Walnut Creek Volkswagen. If anything could be improved, don't hesitate to reach out.

October 18, 2024

Service experience was excellent. Communication of important information was good and everybody was great to deal with. More

by ANDGRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad our team at Dirito Brothers Walnut Creek Volkswagen was able to assist you well. Feel free to let us know if there's anything else you'd need assistance with. Take care!

October 17, 2024

I’m always impressed by the outstanding customer service Kevin provides every time. I was astoned by the video from the technician explaining everything they noticed on my car. Thank you More

by MICHELE FERRARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for acknowledging our team's dedication. At Dirito Brothers Walnut Creek Volkswagen, we appreciate your feedback and look forward to continuing this level of service. Take care.

October 17, 2024

I really appreciate the attention I get at Dirito, especially from Sean Thomas in Service. This is someone who seeks solutions, is highly responsive, and actually LOVES Volkswagens, which makes a big More

by Brian O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're delighted to hear that our team is taking such good care of you. Their passion for Volkswagens truly makes a difference. Thank you for sharing your experience with us at Dirito Brothers Walnut Creek Volkswagen; we look forward to helping with your next ID Buzz!

October 14, 2024

Kevin was very helpful and informative on my latest visit for an injection pump recall. He kept up-to-date throughout the process as I waited locally for the repair. More

by felb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen is pleased to hear about your efficient service experience. Our team appreciates the positive feedback and is glad you were kept informed throughout the repair.

October 12, 2024

Sean was very helpful. I was unclear regarding the rental car procedure which he cleared up More

by C_MILEYPHOTOGRAPHY
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear our team was helpful with clarifying the rental car procedure. We're always here to assist you at Dirito Brothers Walnut Creek Volkswagen.

October 12, 2024

Excellent service. Advisor Sean very helpful. This dealership is trustworthy. I have purchased over the years approximately eight cars from them. Always good service. More

by AMBO3540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your continued loyalty to Dirito Brothers Walnut Creek Volkswagen. We're glad our team has been able to earn your trust over the years. Looking forward to assisting with any future needs.

October 11, 2024

Always have great service. Appointments for routine service are always quick and easy. If you have any problems they will work with you and help find solution More

by CHRISARMANINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing the efforts of Dirito Brothers Walnut Creek Volkswagen. We appreciate your positive feedback and look forward to continuing our support.

October 11, 2024

Always top Notch Service at The Dirito Brothers ! They are Legendary ! The STAFF IS AMAZING ! James T here ! More

by JIM@ARTISTICGEOMETRY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your feedback. We're glad our team made your visit a pleasant one.

October 10, 2024

Dan was informative and very helpful. Environment was clean. The estimate time for the job was right on time. No worries at all! More

by krista.nguyen31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rodriguez
Oct 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words about your experience at Dirito Brothers Walnut Creek Volkswagen. We're glad our team was informative and helpful, making sure everything went smoothly.

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