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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,260 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,260 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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December 21, 2024
Kevin is a true professional. Appreciate his honesty and communication and product knowledge of atlas. Appreciate his honesty and communication and product knowledge of atlas. More
by bcox1000
Verified CustomerEmployees Worked With
December 21, 2024
Excellent customer service with great communication throughout the service. Everyone was very helpful and Sean, my service advisor explained what was included in the 30,000 mile maintenance, advised me throughout the service. Everyone was very helpful and Sean, my service advisor explained what was included in the 30,000 mile maintenance, advised me of suggested repairs as well as costs for the tires. More
by cchenshaw
Employees Worked With
December 21, 2024
Appointment for an oil change at 920am did not get done till after 5pm. It took a whole day, why make a morning appointment if that’s the case till after 5pm. It took a whole day, why make a morning appointment if that’s the case More
by APASCUA1961
Employees Worked With
December 20, 2024
The service work took far longer than expected (two full days) but Kevin Hubert was on top of it all the way, keeping me informed and aware. The mechanic did a great job and went the extra mile with a few days) but Kevin Hubert was on top of it all the way, keeping me informed and aware. The mechanic did a great job and went the extra mile with a few extras. A very competent and professional team. I will return if and when further work is needed. More
by DHGOLD
Employees Worked With
December 18, 2024
Sean is super knowledgeable and helpful. Took the time to clearly advise on the issues. Took the time to clearly advise on the issues. More
by LEEKHA.ADI
Employees Worked With
December 18, 2024
Great job fixing my tire with removing the nail and patching it up for me. patching it up for me. More
by MQALARCON
Employees Worked With
December 17, 2024
Fast friendly service. No hard sell, everything explained and questions answered. Easy to schedule with easy drop off. No hard sell, everything explained and questions answered. Easy to schedule with easy drop off. More
by MIKEROYBAL1972
December 16, 2024
Great Service, nice greeting getting out of car . and ride to and from home after service. and ride to and from home after service. More
by Gkthorn
Employees Worked With
December 16, 2024
Marina is the Best. She always takes care of the customer and provides the most up to date information! She always takes care of the customer and provides the most up to date information! More
by Scorpion5
Employees Worked With
December 14, 2024
My only complaint is that all communications following the time I dropped off were via text or email, even in response to a call from me. the time I dropped off were via text or email, even in response to a call from me. More
by mike_redig
Employees Worked With
