Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,105 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,105 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Sort by
August 31, 2024
You guys are very helpful. Thank you for all of your help over the years. Thank you for all of your help over the years. More
by AZLLIN
Verified Customer
August 29, 2024
Marina was great - very pleasant and good follow thru. Service was good. Cashier was efficient, pleasant and courteous. Service was good. Cashier was efficient, pleasant and courteous. More
by MARISAMCH
Employees Worked With
August 29, 2024
Excellent customer service, professional, knowledgeable and did an excellent job on my car. In addition, facilities, as well as their waiting area are clean. and did an excellent job on my car. In addition, facilities, as well as their waiting area are clean. More
by emtzee
August 28, 2024
Super professional, very informative, and great service! I really appreciated the transparency with my extended warranty and the video walkthrough post-inspection was very helpful. Kevin is great! I really appreciated the transparency with my extended warranty and the video walkthrough post-inspection was very helpful. Kevin is great! More
by bridgetbelcher19
Employees Worked With
August 28, 2024
I have visited Sean 4 times at the Dirito Brothers dealership and have always received excellent and professional service. dealership and have always received excellent and professional service. More
by snailguy1
August 25, 2024
Kevin kept me informed during the long process of getting the service warranty honored. The Tijuan 2017 went into the shop May 22,2024 & was finished August 21, 2024 Gave me honesty answers not at kind I w the service warranty honored. The Tijuan 2017 went into the shop May 22,2024 & was finished August 21, 2024 Gave me honesty answers not at kind I wanted to hear. But something I could plan on to keep auto rentals at a minimum 💵 Tijuan feels like a new car. Well done Kevin and mechanics 👍 Automobile was returned washed and vacuumed. Ditto Brother Best Automotive Dealer I’ve ever experienced. Customer for life. Best Regards, John & Jane O’Malley More
by JOMX4
Employees Worked With
August 25, 2024
Everything usually goes as smoothly as it can be, welcoming people and a good facility welcoming people and a good facility More
by TAYO
Employees Worked With
August 24, 2024
I enjoyed working with the service rep, Marina. Very personable and she answered all questions and concerns in a timely manner! Very personable and she answered all questions and concerns in a timely manner! More
by ojaicordy
Employees Worked With
August 24, 2024
Not only was the service done done in a timely and high quality manner, but the communication is excellent. I really appreciate the technology used to not only set up the appointment (very easy), but the u quality manner, but the communication is excellent. I really appreciate the technology used to not only set up the appointment (very easy), but the use of text communication is highly effective. More
by jonathanscramer
Employees Worked With
August 24, 2024
Everything went very smoothly. Sean Thomas is an excellent service manager. I can recommend this dealership. Sean Thomas is an excellent service manager. I can recommend this dealership. More
by bkeine
Employees Worked With
