Dirito Brothers Walnut Creek Volkswagen - Service Center

Once again excellent service Charles Nighbor, Architect Out for a bicycle ride to Danville California Out for a bicycle ride to Danville California More

Kevin was very professional and communicative through the whole process of having my car, he updated me throughout and was kind and understanding. He even pulled strings to get me a loaner when there was a s whole process of having my car, he updated me throughout and was kind and understanding. He even pulled strings to get me a loaner when there was a sudden setback with my vehicle. He was amazing! More

My recall appointments monitored by Dirto and schedule when all parts were available. Marina Felix took really god care of me answering my questions and programming my info center when all parts were available. Marina Felix took really god care of me answering my questions and programming my info center More

Thank you for kindness Marina, always helpful with a smile! It's a clean waiting area, friendly staff. smile! It's a clean waiting area, friendly staff. More

Alberto was wonderful, help me efficiently and was attentive through the process. Helped me quicker than anticipated and made me feel heard b/c I was there recently. Thank you attentive through the process. Helped me quicker than anticipated and made me feel heard b/c I was there recently. Thank you More

Every thing went well and on time. We liked the video from mechanic, very informative. We liked the video from mechanic, very informative. More

Sean T has been taking care of my VW Golf needs for many years. He is always helpful, knowledgeable and has excellent follow up with his customers. Having someone like Sean T as a representative of Dirito B years. He is always helpful, knowledgeable and has excellent follow up with his customers. Having someone like Sean T as a representative of Dirito Brothers gives me peace of mind. My husband services his car at another dealership and does not have the same experience. It’s always someone different and not helpful. I feel very lucky to know when I call Sean T that I walk away a happy customer. More

Kevin was super helpful. He told me when my car would be ready. He checked on me throughout the day and made sure that I had a lift ride because the rental car was not handle He told me when my car would be ready. He checked on me throughout the day and made sure that I had a lift ride because the rental car was not handled properly More

An outstanding experience from start to finish—reliable, professional, and absolutely worth a solid five stars! professional, and absolutely worth a solid five stars! More

Service was absolutely excellent. All personnel were prompt and cordial. Inspections and explanations went well. My service agent was awesome. Every experience at this location has be All personnel were prompt and cordial. Inspections and explanations went well. My service agent was awesome. Every experience at this location has been amazing! More