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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,124 Reviews

3,124 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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April 25, 2025

Great service, the employees were very helpful and straight to the point and ensured that everything was done properly and on time. Most importantly they didn’t make me feel out of place at any time. More

by Edreis.noory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers Walnut Creek Volkswagen. We're pleased to hear you felt comfortable and received thorough service from our team. Wishing you well on your journeys ahead.

April 25, 2025

Very thorough and professional. Marina understood the problem, described the process and outlined the timeframes clearly. She solved an additional problem. That we thought may not b More

by wjlovitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the detailed feedback and are glad to hear about your positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for choosing us.

April 24, 2025

The job was done on time and looks great and within my budget. Thanks Dirito Bros. Jim Pedder More

by JIMPEDDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear everything was completed on time and met your expectations. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

April 21, 2025

All the members of the service are professional, up front about service cost and always helpful. More

by KATIEOFERRARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're happy to know our team has provided you with a professional experience. Thank you for your positive words about the service costs at Dirito Brothers Walnut Creek Volkswagen.

April 21, 2025

Dealer is professional , does everything to make customer satisfied . Happy with purchase and after service . More

by SAFIAJAMAL.KHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and are pleased to hear you're satisfied with your purchase and our after-service at Dirito Brothers Walnut Creek Volkswagen.

April 20, 2025

Mike Raft was so easy to deal with and talk to. He even responds to my text and calls after i purchased my car from him. Sean Thomas was also good when I have my car inspected. easy to talk to More

by Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had such a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your feedback, and take care.

April 19, 2025

This was the first time I brought in my vehicle. Kevin was great. Easy communication; Knowledgeable, Friendly, More

by MDEBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear our team provided you with an easy and knowledgeable experience. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

April 19, 2025

Excellent customer service was received on this occasion. Prompt communication and good video explaining what repairs were needed. More

by BGPEMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and are glad to know that you had a positive experience with us at Dirito Brothers Walnut Creek Volkswagen.

April 19, 2025

I have been going Dirito Brothers for 11 years to have my car serviced and in all that time I have never had a negative experience. From the first time to the most recent I have been treated like a friend no More

by LCV707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

It's wonderful to hear that you've consistently had positive experiences with our team at Dirito Brothers Walnut Creek Volkswagen over the years. Thank you for your loyalty, and take care.

April 18, 2025

thank you. service was high quality and effective. always appreciate coming to this location in Walnut Creek More

by melissabonder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We always strive to provide high-quality service at Dirito Brothers Walnut Creek Volkswagen.

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