Dirito Brothers Walnut Creek Volkswagen - Service Center

Maintenance services are excellent, on time and meet my requests. To schedule an appointment is easy and able to review what services and costs. requests. To schedule an appointment is easy and able to review what services and costs. More

Was helped very quickly and was taken care of first thing in the morning and service was finished quickly since on a saturday. in the morning and service was finished quickly since on a saturday. More

Marina was fabulous just like Sean was at my last visit. Communication was very thorough keeping me informed along the way. Communication was very thorough keeping me informed along the way. More

Always a pleasure bringing my car for servicing and/or repair. Excellent customer service. Very easy to set up an appointment. Any required work is always clearly explained before any commitment from m repair. Excellent customer service. Very easy to set up an appointment. Any required work is always clearly explained before any commitment from me to carry out the work. I am kept regularly up to date via text and phone calls. Any agreement needed from me to carry out work, can all be done via text after I view details on line. Saturdays available for service appointments and/or for collection of vehicle. If you do wait whilst work is carried out, it's a 10-15 minute walk into the center of town. Hertz car-rental is nearby if needed. Very close to freeway in terms of finding the service location. More

We had a bit of an issue with a new car that we just purchased. It took a few days to fix, but Sean was very helpful and kept in touch with us as to how things were going. The problem was finally resolv purchased. It took a few days to fix, but Sean was very helpful and kept in touch with us as to how things were going. The problem was finally resolved and we were pleased with the service as well as the outcome of the service issue. More

Was quick to diagnose the problem and followed through step by step of the process. step by step of the process. More

Sean is awesome and super helpful. Very good at communicating with your details and letting you know the times. Very good at communicating with your details and letting you know the times. More

They were easy to schedule with and there was excellent communication along the way. Got the job done in the time they promised. communication along the way. Got the job done in the time they promised. More

I don’t know what’s going with this dealership because everyone is currying with a fantastic smile. I really enjoy coming to this dealership. Good work everyone! Good work Kelvin! everyone is currying with a fantastic smile. I really enjoy coming to this dealership. Good work everyone! Good work Kelvin! More

Your customer service personnel are always great to deal with. What I don't understand is it taking over 4 hours for a oil change and a recalled plastic interior part. with. What I don't understand is it taking over 4 hours for a oil change and a recalled plastic interior part. More