Dirito Brothers Walnut Creek Volkswagen - Service Center

Service was absolutely excellent. All personnel were prompt and cordial. Inspections and explanations went well. My service agent was awesome. Every experience at this location has be All personnel were prompt and cordial. Inspections and explanations went well. My service agent was awesome. Every experience at this location has been amazing! More

Everyone is very nice and professional. My recall isn’t fixed however, and it isn’t possibile to get out of the passenger side of the car from the inside! My recall isn’t fixed however, and it isn’t possibile to get out of the passenger side of the car from the inside! More

I had a positive experience at my recent service appointment with Alberto. From the moment I arrived, the staff was incredibly friendly, professional, and attentive. They took the time to listen to appointment with Alberto. From the moment I arrived, the staff was incredibly friendly, professional, and attentive. They took the time to listen to my concerns, explained the service process clearly, and kept me updated every step of the way. The work was completed quickly and efficiently. The waiting area was clean and comfortable. I also received a ride from Lyft to and from the dealership, which was also done promptly. Thank you for everything. More

Great dealership! Sean was very helpful and advised exactly what was needed for the car. Very personable and friendly. I’d definitely recommend Sean was very helpful and advised exactly what was needed for the car. Very personable and friendly. I’d definitely recommend More

Maintenance for my 16 years Rabbit. Everything OK. Why are you asking to write 15 words? Next time I won't add review at all Everything OK. Why are you asking to write 15 words? Next time I won't add review at all More

My car drives pretty good after the service. Everything got done on the same day which I really appreciated. Everything got done on the same day which I really appreciated. More

The 5 stars I gave is for Marina and the young gentleman who greeted me when I entered the service garage. They’re both wholesome and professional. I’ll give three stars to the lady( sorry don’t know her na who greeted me when I entered the service garage. They’re both wholesome and professional. I’ll give three stars to the lady( sorry don’t know her name ) who answered my call and I think same lady who cancelled my Saturday appointment. Voice is quite flat without any customer service approach. Otherwise my visit was quite pleasant. More

Courteous service. Clear description of the work that will be conducted on my car. Appreciate the Lyft service. Clear description of the work that will be conducted on my car. Appreciate the Lyft service. More

The staff, are always friendly and welcoming. They take time to listen to my comments and explain in detail what needs doing They take time to listen to my comments and explain in detail what needs doing More

Good people make great employees make happy customers all of which can be found at Dirito Bros VW of which can be found at Dirito Bros VW More