Dirito Brothers Walnut Creek Volkswagen - Service Center

Great customer service from Sean in the Service Dept. Very easy to work with, provided regular updates. Very easy to work with, provided regular updates. More

The service advisor Marina is great. However, the door opener is sticky after getting it back from the recall. Will need to call to see if that can be corrected. However, the door opener is sticky after getting it back from the recall. Will need to call to see if that can be corrected. More

Very helpful, kind,’informative and worked with my schedule. Great service ill use again for service schedule. Great service ill use again for service More

I purchased a Certified '23 Jetta and the SiriusXM radio had a connection issue. Kevin in Service took care of the problem by working with me, Sirius, and the techs. This is my 5th car from Dirito Bros. Lov had a connection issue. Kevin in Service took care of the problem by working with me, Sirius, and the techs. This is my 5th car from Dirito Bros. Love them, and love the car. More

Car had to be serviced for a couple recall items. Required a 2 days stay. Was able to schedule the service to happen on a weekend we were gone. Work was completed on-time and on-budget. Thanks! Required a 2 days stay. Was able to schedule the service to happen on a weekend we were gone. Work was completed on-time and on-budget. Thanks! More

Own an ID4 and so very much appreciate the customer support of the service department. Especially from Marina, who has provided wonderful follow up in a professional and helpful manner. support of the service department. Especially from Marina, who has provided wonderful follow up in a professional and helpful manner. More

Exhaust pipe clamp needed to be replaced. Instead of fixing it, you charged me $125 to put a plastic zip tie on it which did absolutely nothing. I found the part on Amazon for $11 and fixed i Instead of fixing it, you charged me $125 to put a plastic zip tie on it which did absolutely nothing. I found the part on Amazon for $11 and fixed it myself. More

You should not make people write anything if you want them to complete the survey. them to complete the survey. More

Marina was easy to work with, as always. Very easy to schedule and coordinate service. Very easy to schedule and coordinate service. More

They said they fix my tire because its was small leak and after 3 and hour got a massage and told me o is ready when i went to pick up they told me they can not mix it and I need a new tire I told them let m after 3 and hour got a massage and told me o is ready when i went to pick up they told me they can not mix it and I need a new tire I told them let me go to some one and I went to big o tire and they fixed it and told me I don’t need a new tire I had only 4896 miles thank you More