Dirito Brothers Walnut Creek Volkswagen - Service Center

Super friendly, easy to get an appointment. They could put some candy out in the waiting room though. They could put some candy out in the waiting room though. More

Fantastic people and great customer service. We have purchased 4 cars over the years…constantly couts We have purchased 4 cars over the years…constantly couts More

Marina is prompt, professional, and easy to work with. My experience at Dirito Brother is always positive. My experience at Dirito Brother is always positive. More

The dealership has always delivered excellent customer service, from the day we bought our vehicle back in 2017. This experience was no different. Thank you! service, from the day we bought our vehicle back in 2017. This experience was no different. Thank you! More

Service was excellent and timely. The also gave me updates throughout the process of any findings they had. I will definitely be returning for future services. The also gave me updates throughout the process of any findings they had. I will definitely be returning for future services. More

Good service, pleasant staff over the years. My only concern is the expense of service. I understand everything has “gone up” yet seems a bit over the top at times. My only concern is the expense of service. I understand everything has “gone up” yet seems a bit over the top at times. More

I was happy with the communication and the information given to me by the mechanics and the work itself. The only thing I wasn't happy about was that my car had to be there for more than two days. I w given to me by the mechanics and the work itself. The only thing I wasn't happy about was that my car had to be there for more than two days. I would have liked to know that I wouldn't have use of the car for that long. More

I like the profesional and friendly service specially that you have somebody who speak my Language Spanish. that you have somebody who speak my Language Spanish. More

Shannon and Sean were each friendly and helpful in getting the service scheduled and completed and I appreciated how quickly I got my car back. But, why do my brakes still squeak, even though they're getting the service scheduled and completed and I appreciated how quickly I got my car back. But, why do my brakes still squeak, even though they're supposedly in good condition? They make squealing noises, so I was given a piece paper saying this is effectively normal. If it's normal than why don't I hear any other car's brakes squeaking? I drive through my neighborhood, and squeak squeak squeak. I would like this to be resolved. More

Thank you for the nice service,as usual the service was perfect,we love Marina and her warm smile perfect,we love Marina and her warm smile More