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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,192 Reviews
Call Service Center (925) 448-9940

3,192 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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March 05, 2024

Did a great job and got us in and out right on schedule as promised! More

by DAVIDLCARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil
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Mar 07, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback. It's good to hear Dirito Brothers Walnut Creek Volkswagen could provide a timely service fulfilling your expectations. Thank you for your business.

March 04, 2024

It is always a very seamless and professional experience. We appreciate everyone’s expertise and attention to detail. More

by JOHNFITZCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

At Dirito Brothers Walnut Creek Volkswagen, we're grateful for your recognition of our professionalism and attention to detail. We appreciate you sharing your positive experience with us.

March 03, 2024

In and out for 4th year warranty service in record time. Kevin Hubert is the best!!! More

by BEDESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear our team was able to assist you with speedy warranty service at Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words about Kevin leading the way.

March 02, 2024

Always great service at Dirito Bros! Even though I was ahead of my service schedule, they took care of my car perfectly as usual! More

by readausten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your support. We're pleased our team was able to provide timely service for your car at Dirito Brothers Walnut Creek Volkswagen. Come back whenever you need us!

March 01, 2024

My appointment was not achedule book correctly… however Kevin took care of it and got it done that day. More

by miho401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your feedback with us here at Dirito Brothers Walnut Creek Volkswagen. We are glad to know we were able to get you taken care of. We appreciate your business.

February 29, 2024

It seems there was a problem but took a while to notice. I bought it back and Kevin and the team took another look and found the problem. They help mitigate the issue and let me know the steps forward. No p More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We at Dirito Brothers Walnut Creek Volkswagen strive to provide both effective solutions and practical advice. Kevin and our team truly value your trust in handling the issue with care and giving you options.

February 25, 2024

Service folks always very professional and helpful. I haven’t had a bad experience her yet and have been coming here since 2001. More

by ANTHONYSAVALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerard Rose, Nanika Orgil
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Feb 26, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words. At Dirito Brothers Walnut Creek Volkswagen, we aim to provide professional and helpful service consistently. We appreciate your loyalty since 2001.

February 24, 2024

I was attended too immediately, handled with courtesy and kept in the loop. What else could I ask for? More

by FLYING47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear that you experienced prompt service and courteous treatment at Dirito Brothers Walnut Creek Volkswagen. Transparency is key in our customer interactions. Thank you for the kind feedback!

February 24, 2024

Great communication. Everything was on time as promised. Everyone was very professional. Three more words More

by tom.ruetman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback here at Dirito Brothers Walnut Creek Volkswagen. We're glad our commitment to timely, professional communication served you well. Thank you for the review and choosing us for your automotive needs.

February 24, 2024

Marina was very helpful and professional; she made my first 10k service quick and easy. More

by Kristie
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear your first 10K service with Dirito Brothers Walnut Creek Volkswagen went smoothly for you. Thank you for the positive endorsement.

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