Dirito Brothers Walnut Creek Volkswagen - Service Center

Excellent customer service by Kevin timely repairs high attention to customers highly recommend to others attention to customers highly recommend to others More

Courteous service. Provide free transportation to and from the dealership to home while the car is being repaired. Clear explanation on the type of service offered and Provide free transportation to and from the dealership to home while the car is being repaired. Clear explanation on the type of service offered and provide estimated charges and time of completion. Only give 4 stars because the service advisor did not explain to me that one of the services cannot be performed due to lack of part until I came to pick up the car. It was disappointing because that service is the main reason I brought the car to the dealership for repair service, More

We very thing was pretty much perfect. And went off with out a problem great job And went off with out a problem great job More

The personal service at this dealership is just outstanding. From the underlying technology in scheduling and knowledge of my vehicle to the ride service scheduling from and back to the dealership outstanding. From the underlying technology in scheduling and knowledge of my vehicle to the ride service scheduling from and back to the dealership I could not have been more pleased. More

Kevin Hubert is excellent! He explains exactly will happen, and then following the service, what happened. He know when to suggest waiting and when to suggest alternatives. He explains exactly will happen, and then following the service, what happened. He know when to suggest waiting and when to suggest alternatives. I have known Kevin for many years and always choose him intentionally. More

My first time bringing in my car for service and was very impressed with the service level across the board. Kevin explained what to expect, how long it would take and what it would cost. Everything went a impressed with the service level across the board. Kevin explained what to expect, how long it would take and what it would cost. Everything went as promised and I was able to wait for them to complete the job. I'm sold. More

great people great service, Sean and Phil save the day for me. it was an headache. ... for me. it was an headache. ... More

First class service, as always. The Dirito Brothers service team is highly professional and focused on good customer communication. The Dirito Brothers service team is highly professional and focused on good customer communication. More

Marina is awesome and very accommodating! It’s just so expensive to get work done It’s just so expensive to get work done More

Sean was very nice, informative, and super helpful. The service team went above and beyond. The service team went above and beyond. More