Dirito Brothers Walnut Creek Volkswagen - Service Center

Dealer is professional , does everything to make customer satisfied . Happy with purchase and after service . customer satisfied . Happy with purchase and after service . More

All the members of the service are professional, up front about service cost and always helpful. about service cost and always helpful. More

Mike Raft was so easy to deal with and talk to. He even responds to my text and calls after i purchased my car from him. Sean Thomas was also good when I have my car inspected. easy to talk to He even responds to my text and calls after i purchased my car from him. Sean Thomas was also good when I have my car inspected. easy to talk to and will take care of you. More

This was the first time I brought in my vehicle. Kevin was great. Easy communication; Knowledgeable, Friendly, Kevin was great. Easy communication; Knowledgeable, Friendly, More

I have been going Dirito Brothers for 11 years to have my car serviced and in all that time I have never had a negative experience. From the first time to the most recent I have been treated like a friend no car serviced and in all that time I have never had a negative experience. From the first time to the most recent I have been treated like a friend no matter who was helping me. More

Excellent customer service was received on this occasion. Prompt communication and good video explaining what repairs were needed. Prompt communication and good video explaining what repairs were needed. More

thank you. service was high quality and effective. always appreciate coming to this location in Walnut Creek service was high quality and effective. always appreciate coming to this location in Walnut Creek More

I was delighted with the service as well as the people. Thank you and see you in my next service. Thank you and see you in my next service. More

The panel wasn’t properly put on the bottom of my car. As soon as I left the dealership and got on the highway, it disconnected and was dangerously dragging against the road. There was clearly and error i As soon as I left the dealership and got on the highway, it disconnected and was dangerously dragging against the road. There was clearly and error in assembling it after checking the engine. More

Sean was so helpful. I had a consistent and annoying Travel Assist alert that the technician could not recreate. Even though it happened while I was driving all the time. I had a consistent and annoying Travel Assist alert that the technician could not recreate. Even though it happened while I was driving all the time. Sean helped to replace my steering wheel twice. I drove from Redwood City, to Walnut Creek, which is about an hour away. Sean said to replace the steering wheel on the same day so I wouldn't have to drive back. That was a huge convenience. I've been driving around for 5 days now, and no issue! I'm thrilled. Sean was communicative, understanding, and helpful. More