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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,124 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,124 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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October 16, 2023
Sean Thomas and the staff at Dirito were AWESOME! I had a "one of a kind" issue that they solved on the spot! I had a "one of a kind" issue that they solved on the spot! More
by MMAXWELL5
Verified CustomerEmployees Worked With
October 14, 2023
I appreciate that the dealership is run efficiently, and that they offer rides to and from the dealership. There is no high-pressure salesmanship. that they offer rides to and from the dealership. There is no high-pressure salesmanship. More
by gloriainalameda
Employees Worked With
October 13, 2023
I am working with Dirito for 10 years now and I have never had an occasion where something wasn’t done correctly. never had an occasion where something wasn’t done correctly. More
by PJHSCHNEE
Employees Worked With
October 12, 2023
I've been awaiting a part for months. Calls go unreturned. Situation could result in an accident. I haven't been billed for the estimate, and uncomfortable with my card number still be Calls go unreturned. Situation could result in an accident. I haven't been billed for the estimate, and uncomfortable with my card number still being held. More
by COATUTOR
Employees Worked With
October 12, 2023
Went in for my id. 4 door handle recall, which was completed relatively quickly, professionally, and of course at no charge. 4 door handle recall, which was completed relatively quickly, professionally, and of course at no charge. More
by RDBLAKE3
Employees Worked With
Ricky in service
October 11, 2023
This was the second trip in a row for oil change and fluid top off where fluids were not checked. First was the DEF not checked and was practically on the last 1000 miles, the second was the oil change fluid top off where fluids were not checked. First was the DEF not checked and was practically on the last 1000 miles, the second was the oil change was 1 quart short. More
by GMKUMAMOTO
Employees Worked With
October 11, 2023
Marina was absolutely amazing! She made sure my car was taken care of even when it got finished after hours. She made sure my car was taken care of even when it got finished after hours. More
by juliaclack54
Employees Worked With
October 11, 2023
My schedule maintenance was handled flawlessly. Ricky was courteous, professional, and on point. I was absolutely satisfied the service. Ricky was courteous, professional, and on point. I was absolutely satisfied the service. More
by jacampos
Employees Worked With
Ricky (service dept.)
October 10, 2023
The quality of work has always been good but lately it seems to take longer to complete the work than in the past. seems to take longer to complete the work than in the past. More
by eneufeldt7
October 10, 2023
Service is always great and advisers are always keeping u up to date with how ur car is doing up to date with how ur car is doing More
by XCULLOA
Employees Worked With
