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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,189 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,189 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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October 20, 2023
It took 2 weeks tried to program my car key, but they couldn’t do it. I still had to pay $445. I towed back my car to my house. I just wondering why the dealership that make the car can’t fix the proble couldn’t do it. I still had to pay $445. I towed back my car to my house. I just wondering why the dealership that make the car can’t fix the problem…. More
by Dian00
Verified Customer
October 19, 2023
We decided to take our car to Dirito VW instead of Sunnyvale VW (where the car was purchased) because the service advisor never returned my calls and messages to remedy what was wrong with this ID4 fr Sunnyvale VW (where the car was purchased) because the service advisor never returned my calls and messages to remedy what was wrong with this ID4 from the day we took delivery (It needed a new driver window switch, door handle and rear view mirror surround was broken). Marina and Dirito Bros took care of everything quickly and properly. More
by ATPHOTO75
Employees Worked With
October 19, 2023
I always appreciate the professionalism and service provided by the Dirito Bros WC staff and crew. I know my car is only 2 years old and has a low mileage, but I can feel the difference when it's been provided by the Dirito Bros WC staff and crew. I know my car is only 2 years old and has a low mileage, but I can feel the difference when it's been worked on. It's somehow smoother and more lose. I'm confident on how it continues to perform. I love my Tiguan. More
by MARGUERITEZUMEL
October 19, 2023
great service. gald the dealership is so close to my homer. i will be bringing my car here for all dealershipo required service. gald the dealership is so close to my homer. i will be bringing my car here for all dealershipo required service. More
by SPIDY512
October 18, 2023
Marina Felix was very friendly and professional. The car was ready on time like her told me. The car was ready on time like her told me. More
by CUATROLEE
October 16, 2023
Sean Thomas and the staff at Dirito were AWESOME! I had a "one of a kind" issue that they solved on the spot! I had a "one of a kind" issue that they solved on the spot! More
by MMAXWELL5
Employees Worked With
October 14, 2023
I appreciate that the dealership is run efficiently, and that they offer rides to and from the dealership. There is no high-pressure salesmanship. that they offer rides to and from the dealership. There is no high-pressure salesmanship. More
by gloriainalameda
Employees Worked With
October 13, 2023
I am working with Dirito for 10 years now and I have never had an occasion where something wasn’t done correctly. never had an occasion where something wasn’t done correctly. More
by PJHSCHNEE
Employees Worked With
October 12, 2023
Went in for my id. 4 door handle recall, which was completed relatively quickly, professionally, and of course at no charge. 4 door handle recall, which was completed relatively quickly, professionally, and of course at no charge. More
by RDBLAKE3
Employees Worked With
Ricky in service
October 12, 2023
I've been awaiting a part for months. Calls go unreturned. Situation could result in an accident. I haven't been billed for the estimate, and uncomfortable with my card number still be Calls go unreturned. Situation could result in an accident. I haven't been billed for the estimate, and uncomfortable with my card number still being held. More
by COATUTOR
Employees Worked With
