Dirito Brothers Walnut Creek Volkswagen - Service Center

Excellent service! I was in and out quickly and my service advisor, Marina was awesome! I was in and out quickly and my service advisor, Marina was awesome! More

Easy in east out Asking for fifteen works is rude a person. Customer should just put what they want and you shouldn’t require a certain amount of words. The only complaint I have is this question on yo person. Customer should just put what they want and you shouldn’t require a certain amount of words. The only complaint I have is this question on your questionnaire. More

As usual communication was excellent and service was comprehensive. Even when an issue was discovered during the test drive following the service the cause and action taken was explained to me in great comprehensive. Even when an issue was discovered during the test drive following the service the cause and action taken was explained to me in great detail. I've been coming to this dealership ever since I purchased my two VW vehicles and I don't plan on stopping any time soon. More

Easy, fast, interview helped with getting exactly what I needed, nothing less nothing and nothing more. needed, nothing less nothing and nothing more. More

Excellent service in terms of communication, knowledge and just overall experience. Sean was extremely helpful and I would highly recommend this dealer and just overall experience. Sean was extremely helpful and I would highly recommend this dealer More

Handled my issues quickly and professionally. Listened and made sure all my concerns were resolved. Thank you again :) Listened and made sure all my concerns were resolved. Thank you again :) More

We purchased a brand new car in March and the dealer couldn’t find the spare key. After two months the spare key was finally delivered. I dropped the car off for 3.5 hours so the key could be programmed couldn’t find the spare key. After two months the spare key was finally delivered. I dropped the car off for 3.5 hours so the key could be programmed. Picked the car and spare key up and the actual spare key was missing, only the plastics piece was ordered. So now I have to wait another two weeks for the actual key to be delivered. Would have been nice if the car was at least washed when I went to pick up. More

Although my Atlas air conditioning system is still a mystery as it is not known where the leak originated, service was considerably efficient- letting me know timeline and worked with my work schedule a mystery as it is not known where the leak originated, service was considerably efficient- letting me know timeline and worked with my work schedule as I’m far away. Stage dealership also arranged a rental car for me as a loaner car was not available. I have yet to bring it back to find out where exactly is the leak to this 2023 Atlas, it is yet to be fixed. More

Friendy service . No hard push.Highly recommend. But I will wish to have a free car wash lol. No hard push.Highly recommend. But I will wish to have a free car wash lol. More

We came in for tire repair and had a great experience. It’s a little further away from our house than our usual dealership, but prefer the service here so we don’t mind driving out of our way to come to D It’s a little further away from our house than our usual dealership, but prefer the service here so we don’t mind driving out of our way to come to Dirito from now on. More