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Dixie Buick GMC
Fort Myers, FL
148 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 148 reviews
August 01, 2017
Screwed by Dixi Buick I would not buy a dog house from you! I purchase this Caddilac XTS from you and drove it to Ohio to find a bent tie rod and two balled front tires wit I would not buy a dog house from you! I purchase this Caddilac XTS from you and drove it to Ohio to find a bent tie rod and two balled front tires with less than 3,000 miles from date of purchase to find this problem. I didn't damage this car, your inspection is highly suspect. I payed over $750.00 to fix your error More
by Falvyj
Employees Worked With
New sales person
Helpful August 01, 2017
fast good repair great same day service.my problem was small but treated like it was important.every person on involved was friendly.I even got a LOANER n a very rain great same day service.my problem was small but treated like it was important.every person on involved was friendly.I even got a LOANER n a very rainy day More
by george
Employees Worked With
David Hill, Mark Ruset, Brad Judkins, Steven Bawcum
July 29, 2017
Best car salesman in fort myers Mr.Matthew's greeted us right when we came out the car very quick to introduce himself very friendly and straight to the point. My family and I left w Mr.Matthew's greeted us right when we came out the car very quick to introduce himself very friendly and straight to the point. My family and I left with a beautiful traverse and couldnt have dreamed of more perfect service then today i truly recommended this dealer and salesman. More
by JoseF
Employees Worked With
Frank Gazzaroli, Raymond Matthews III
July 06, 2017
Purchased a used 2016 Cadillac XTS approximately 3 months ag My 2016 Cadillac XTS was purchased 3 months ago. Drove the car back to Ohio for the summer. I noticed a slight vibration in the steering wheel. I took My 2016 Cadillac XTS was purchased 3 months ago. Drove the car back to Ohio for the summer. I noticed a slight vibration in the steering wheel. I took it to our local Cadillac Dealership to find that the front end tie rods were bent and it caused the two front tires to cup. I contacted the sales manager two days ago, without any response. I'm out several hundred dollars. The wear on the tires indicate this condition was present for a good period of time. I would not buy a dog house off of this group! I will be contacting any agency that will listen. More
by Mad buyer
Employees Worked With
New sales rep
May 13, 2017
Very Pleased My husband and I just drove out of Dixie Buick in a new Cascada. Our salesman was Henry Coggins who was wonderful in every way. He gave us all the tim My husband and I just drove out of Dixie Buick in a new Cascada. Our salesman was Henry Coggins who was wonderful in every way. He gave us all the time we needed to make the decision, learn about the car and do all the paperwork. We never felt rushed in any way. We got a good price on our trade-in, and there was no pressure about extended warranties or other bells and whistles. Just a great purchase that was seamless. Call Henry! More
by Eileen F Bianchi
Employees Worked With
Henry Coggins
February 18, 2017
Poor Communication and terrible service Arrived on time for a scheduled oil change appointment (11am on 2/16/17 - customer number 106154) After sitting for over an hour I questioned the ser Arrived on time for a scheduled oil change appointment (11am on 2/16/17 - customer number 106154) After sitting for over an hour I questioned the service desk as to the delay. Was told that it was season and they were very busy. When asked to speak to the service manager, was conveniently told he was on vacation. At NO time while I was waiting did anyone come and tell me there would be a delay. I was there for 2.5 hours for a scheduled oil change. More
by Thomas Sheehan
Employees Worked With
Brad Judkins
June 02, 2016
Did not give all the facts on the used car.. Went to the dealer after seeing an 05 Mercedes SL500 out front.. A salesman came up and asked if I would like a test drive, I said no I know what the Went to the dealer after seeing an 05 Mercedes SL500 out front.. A salesman came up and asked if I would like a test drive, I said no I know what the car drives like we need to find the agreeable price and I need a VIN check... We agreed on a price and proceeded to buying the car.. After driving the car home I did my own VIN check and found the car had a frontal crash in the check.. I called the manager and asked to bring the car back as I was not happy with the deal with the frontal crash.. I was told " this is a case of buyer beware " and was told " we sell cars and we don't take them back after the sale.. I feel the salesman should have gotten the VIN check when I was there. But the Manager told me they didn't need to show that and the car was mine!!! I would NOT recommend this dealer to anyone.. THIS IS NOT OVER YET!!! As I put a stop hold on the check..... I'll update when it's over.... More
by Ed Denno NOT HAPPY WITH DIXIE
Employees Worked With
Jim Quinn
March 02, 2016
Repair bill hours after delivery My wife and I purchased an 08 Trailblazer from Dixie. It was late when we arrived after a tiring day of car shopping. The dealership had closed bu My wife and I purchased an 08 Trailblazer from Dixie. It was late when we arrived after a tiring day of car shopping. The dealership had closed but there was a sales person still there and he graciously met us at the door. We test drove the car and all felt ok. We did not have the time to thoroughly inspect the car since the dealer was technically closed. This was a Saturday. Monday morning we agreed on a price and were told that the car could be delivered that morning. My wife took delivery late afternoon after some computer problems surfaced at the dealership. I sent multiple texts to the sales person of my concerns for the vehicle condition. He assured me that all was well and that there was a 30 day limited warranty. Came home from work that evening and gave the car a good look. Opened the hood to find the power steering lines dangerously rusted to the point of not allowing my wife and handicapped son to drive it. Sent a photo of the rusted lines to the salesman who forwarded to Jim Quinn, sales manager. They refused to do anything claiming it was surface rust. This was without seeing it or even volunteering to take a look. The vehicle is only hours in our possession and I am now stuck with a $500 repair bill. I have no choice since loss of power steering could cause a serious incident and I am not will to subject my loved ones to the hazard these badly rusted lines represent. Buyer beware. More
by Got Taken
Employees Worked With
Jim Quinn
November 18, 2015
make you feel that you are a not welcome NOT HAPPY WITH SERVICE!!!, all was kind of ok until 50K after that they make you feel like you are not welcome anymore....HAD GMC car before and this NOT HAPPY WITH SERVICE!!!, all was kind of ok until 50K after that they make you feel like you are not welcome anymore....HAD GMC car before and this service dpt does not EVEN measure to a friendly and welcoming service.....make me feel like NEVER BUY FROM THEM OR COME TO SERVICE!!!!! DO NOT USE THEM NOT WORTH IT More
by Mdskinner2363
Employees Worked With
ALL
March 24, 2015
Service department Just left the service department after I had scheduled an oil change for 03/24/15 at 10am. Arrive on time but am told after getting to the service des Just left the service department after I had scheduled an oil change for 03/24/15 at 10am. Arrive on time but am told after getting to the service desk that even though I made an appointment for an oil change that it is not done by appointment and only first come first serve basis. Why have the option on their website for appointments to schedule oil changes if your going to be told that there are 10 cars in front of you and that it will take 2-3 hours just for an oil change. Don't get it More
by jonathans1863
Employees Worked With
Service department
