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Dixie Buick GMC
Fort Myers, FL
146 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 146 reviews
January 29, 2024
Visited today for the first time after receiving an Onstar notice of a battery issue. The dealership checked the battery several times - found no issues and said they wouldn't want to sell me a batter Onstar notice of a battery issue. The dealership checked the battery several times - found no issues and said they wouldn't want to sell me a battery until it was necessary. The service was outstanding and I will definitely use them in the future. My son is a Service Manager at a GMC dealer in Ohio and said he was impressed with the prompt attention that Dixie provided. More
by John
Employees Worked With
Doug Peavey
Helpful January 09, 2024
I've been shopping for a new truck for about 6 months now. Wanted more safety features, truck bed step, etc. Watched many U-tube videos and I think I was prepared for the purchase. We drove trucks @ 3 now. Wanted more safety features, truck bed step, etc. Watched many U-tube videos and I think I was prepared for the purchase. We drove trucks @ 3 dealerships and got some quotes. Dixie gave me a better price on my trade in, a better purchase price without all of the NONSENSE from the other dealers with all of the year end promotions that were supposed to save me MONEY. Lonny Benn at Dixie Buick-GM C was able to give me a better price. The dealership was totally low key, low pressure and I've already been using them for service for the past 2 years. I felt valued, didn't have a bunch of "Expensive ADD-ON'S" and enjoyed the experience. Big Mike (Sales Manager) hooked me up with Lonny and I would recommend using Lonny for purchases in the future. He listens, helped program the truck's features once we picked it up and was "100% NO PRESSURE". I can rate Dixie Buick-GM C five stars! More
by LONDONBRIDGE
Employees Worked With
Lonnie Benn
January 02, 2024
Great dealership to work with! Rodney Thommsen was the salesman and he was awesome. This is our second time buying a car with him. No high pressure sales tactics and he took the ti Rodney Thommsen was the salesman and he was awesome. This is our second time buying a car with him. No high pressure sales tactics and he took the time to help me find the right vehicle for my needs. Their pre-owned cars are priced pretty fair for the market and there are NO dealer fees or crazy add-ons like most other dealerships in the Lee county area. It's a busy dealership, especially the service department, but the staff are always friendly and helpful! There's a lot of value to be had when shopping with Dixie Buick GMC More
by Pam K.
Employees Worked With
Rodney Thomssen
November 22, 2023
Visited this dealer several years ago just looking at cars and kept the biz card of the salesman, David Hill, Jr. Called him back when I found they had exactly the car I wanted and he was very low key a cars and kept the biz card of the salesman, David Hill, Jr. Called him back when I found they had exactly the car I wanted and he was very low key and professional. Took about two hours to do the paperwork and he delivered the car today. More
by BonitaACE
Employees Worked With
David Hill, Frank Gazzaroli
September 25, 2023
Best car buying experience I've ever had at a dealership. The manager Mike was very helpful and has an amazing team around him. Special thanks to Rod and Felix for making this transition go so smoothly. Don' The manager Mike was very helpful and has an amazing team around him. Special thanks to Rod and Felix for making this transition go so smoothly. Don't buy a car until you go Dixie Buick and discover what true customer service is all about. More
by Hfrancis2378
Employees Worked With
Robert Adkins, David Hill, Lonnie Benn, Travis Pelfrey, Frank Gazzaroli, Greg Hall, Jamie Wood, Marlos Caetano, Greg Griffin, Mark Busby
September 16, 2023
I am very pleased with the service I received at Dixie! My service advisor is Marko Clanak. From the very first time I needed service on my truck, Marko listened to my concerns, checked to make sure it wa My service advisor is Marko Clanak. From the very first time I needed service on my truck, Marko listened to my concerns, checked to make sure it was under warranty, and kept me informed and up to date on the progress. He has helped me at least 4 times, and every time he was very patient and helpful . Marko always made sure the repairs were done properly and on time. I highly recommend Marko and Dixie dealership. More
by Madsewer1
Employees Worked With
Marko Clanak
August 11, 2023
I just pulled into service area and was met by Ed. I just needed someone to help me get my buick encore paired with my iphone. Ed went above and beyond to help me. it was a very hot day and he still I just needed someone to help me get my buick encore paired with my iphone. Ed went above and beyond to help me. it was a very hot day and he still was friendly and professional. More employees should be like him. Thanks Ed 👍🏼 More
by Shirley
Employees Worked With
His name was Ed .
August 08, 2023
greg in service said he would get back to me in a few days. I have been following up now for 5 weeks. I gave it a week and then I would leave messages with colleagues. I need warranty work and apparently days. I have been following up now for 5 weeks. I gave it a week and then I would leave messages with colleagues. I need warranty work and apparently giving me an answer is not worth his time. I love my truck however I would never buy a vehicle from this location because of the sub par service and lack of communication from this department. More
by max
Employees Worked With
Greg Hall
May 27, 2023
This was one of the easiest car buying experiences of my life! I sent an online message to the dealer in a Monday. Wishing 5 minutes, I got a call from Jennifer. I told her what I was looking for and wh life! I sent an online message to the dealer in a Monday. Wishing 5 minutes, I got a call from Jennifer. I told her what I was looking for and what I was willing to pay. Jennifer said she would speak to her manager Mike about this and get to me quickly. Less than 20 minutes later, I had an offer sheet texted to me clearly defining all fees/costs and it was within my proposed budget. I accepted this offer sheet and we began exchanging info electronically so I could complete most of required paperwork electronically. I went to the dealership that afternoon to pick up my vehicle, and met Raymond in sales. Raymond took over the final portion of the process and within a short while, we headed to finance. One in finance, Wayne helped us to quickly select terms, and then we were on our way. Incredibly pleased with the professionalism experienced here!! More
by J.D.G
Employees Worked With
Jennifer Russo, Raymond Good, Wayne
