
Dodd RV of the Peninsula
Yorktown, VA
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807 Reviews of Dodd RV of the Peninsula
Customer Service We had an EXCELLENT time at Dodd RV, the entire staff was Awesome! Tina-Knew the product, made buying the Grey Wolf 26DBH a no-brainer-Outstanding! We had an EXCELLENT time at Dodd RV, the entire staff was Awesome! Tina-Knew the product, made buying the Grey Wolf 26DBH a no-brainer-Outstanding! Arnold-Explained in detail all the signing documents (nothing was hidden)-Outstanding! George-Assisted with the install of our brake controller-Outstanding! Sandy-Offered my several cookies-Outstanding! Rob-Knew what we needed all 3 times we went to his counter-Outstanding! I can't say enough about this dealership, this was by far the best buying purchase we've ever had. Would definitely recommend them for all the RV purchases! More
Great Experience From start to finish, the people at Dodd's were friendly, helpful and informative. We've owned a travel trailer in the past, but this was our first n From start to finish, the people at Dodd's were friendly, helpful and informative. We've owned a travel trailer in the past, but this was our first new one. Richard went over every inch of our new trailer to make sure we understood how everything worked. I would recommend Dodd's to anyone looking for a new camper. More
Great Experience Buying our travel trailer from Dodd Rv was the best decision we made. Everyone was so nice, helpful and down to earth. We highly recommend them. Buying our travel trailer from Dodd Rv was the best decision we made. Everyone was so nice, helpful and down to earth. We highly recommend them. More
Happy to be back! Got our first TT from Jamie in 1997 and we are glad to be part of the Dodd RV family again after deciding on a Class A motorhome. Scott and Arnold we Got our first TT from Jamie in 1997 and we are glad to be part of the Dodd RV family again after deciding on a Class A motorhome. Scott and Arnold were a pleasure to work with both professionally and personally and we are excited about to overall experience. Thanks to all!! More
Great second experience like the first! My wife and I bought our first RV at Dodd RV and had a great experience, so when we were ready to move up we went back! Greg Guin was our salesman bot My wife and I bought our first RV at Dodd RV and had a great experience, so when we were ready to move up we went back! Greg Guin was our salesman both times, and he showed us several models and explained the features of each. Our financing took less than 24 hours to obtain and we simply brought in our old RV and traded it with the new. Easy!!! They go over the RV with you and really explain EVERYTHING. How to winterize, de-winterize...everything! This is a TRUE customer service oriented company! HIGHLY RECOMMEND!!! More
GREAT BUYING EXPERIENCE We recently purchased a new travel trailer from Dodd RV of the Peninsula. I have to say....... the whole buying experience was amazing. Our sale We recently purchased a new travel trailer from Dodd RV of the Peninsula. I have to say....... the whole buying experience was amazing. Our salesperson, Scott Hudgins is the best. Scott is very professional, experienced and is a "no pressure kind of guy". He answered all our questions and helped us narrow down the best travel trailer to suit our needs. Arnold Smith in financing got us approved before we even left the dealership. He did a great job when we returned to sign the papers and take delivery. He is very personable and took the time to explain all of the paperwork. The delivery process was seamless. Richard did a great walk thru making sure we understood all the features and how to work each of them. He took his time and made us feel very comfortable getting to know our new RV. Rob in parts helped us pick out some camping essentials. He is very knowledgeable and has a great personality. Overall, I can tell, all of these folks really enjoy their job which makes the buying and taking delivery experience top notch. This is so important whether you are buying a very expensive unit or an entry level unit. They treat the experience and customers all the same. Great Job Team Dodd..... I will highly recommend your dealership to anyone I know looking for a new or pre-owned RV. More
Recent Camper Purchase Everyone that helped me was very friendly, personable, knowledgeable and helpful getting me in the right camper for my family. Definitely a top notch Everyone that helped me was very friendly, personable, knowledgeable and helpful getting me in the right camper for my family. Definitely a top notch dealership. More
Professionalism They were very professional, helpful and spend the time needed to train us on the operational features of our RV. I would recommend them to friends They were very professional, helpful and spend the time needed to train us on the operational features of our RV. I would recommend them to friends and colleagues. More
Great experience Scott Hudgins was very helpful with our purchase. He went above and beyond. Our unit was ready to go when we got there. Scott was very knowledgea Scott Hudgins was very helpful with our purchase. He went above and beyond. Our unit was ready to go when we got there. Scott was very knowledgeable about the unit and answered all our questions. Thank you Scott Arnold Smith was very informative about the million papers that we signed. Arnold gave a gift . All the ingredients to make s’mores, plastic cups and a bag to hold them all. Thanks Arnold Robb in the store pointed us in the right direction on items we needed to begin our camping journey. Thanks Robb Richard gave our informational tour of the unit and how things worked. He spent 2 hours with us in the misty rain and the wind was freezing. He never complained and answered all our questions. Great job Richard. Thank you so much. More
Amazing Customer Service! We stopped at Dodd RV one rainy Saturday just to look. The staff did not pressure us in any way, and were happy to let us explore on our own. When w We stopped at Dodd RV one rainy Saturday just to look. The staff did not pressure us in any way, and were happy to let us explore on our own. When we decided it was time to ask questions, they were right there to help. They listened to what we wanted for our RV, not what they thought we should have. That was VERY refreshing. We ended up buying an RV from Dodd, and I have to say the entire experience from start to finish was amazing. Since it was late on a Saturday, we had to wait for the banks to open in order to process our loan. The Finance Manager and our Sales person called us on their days off just to update us and let us know how everything was going. By that Thursday, we had an appointment to come in and sign paperwork to take our RV home. The paperwork was easy to complete, and then we spent a good amount of time learning the ins and outs about our RV. They provided us with great tips about what type of equipment worked best (hoses, hook ups, etc) and also talked about how to make sure we were level at a site and so forth. They also showed us how to pretty much work every button and gadget in our new camper. Our experience was outstanding!!! I feel like Dodd RV welcomed us into their family, and I am VERY glad we stopped in on a rainy day just to look at their inventory. More