Dodd RV of the Peninsula

As a customer, we felt like part of the Dodd Family. Owning an RV has been a dream for our family, as we knew we wanted to invest in memories for our children. We brought our entire crew along for the se Owning an RV has been a dream for our family, as we knew we wanted to invest in memories for our children. We brought our entire crew along for the search, and were welcomed with open arms. We are a family of 6, and our children are 11, 5, 4, and 22 months. Tina was very knowledgable and showed us a wealth of bunkhouses that would fit our needs. She must have said at least 3 times that she loved her job, and it was certainly apparent. We choose an ultralight bunkhouse that was well within our towing capacity. While we worked out the details, our children were delighted by fresh baked cookies, a play area with a wealth of toys, and lots of attention from the receptionist. The sales manager was quick to greet us, and share in our joy. Arnold, the business manager, was simply delightful. He explained everything in a way that made sense, and made sure we were educated and comfortable throughout each step of the process. I have never met a business manager more invested in his customers! The day we we picked up the RV I was running late because I had to drop the children off at a babysitter after school. When I got there, Dan was doing our walk through, and was more than willing to explain things twice. He walked us through attaching and detaching the RV to the tow vehicle multiple times, and wasn't afraid to break a sweat in the process. (ours is manual) My husband and I also had the pleasure of meeting Jamie Dodd, who was one of the most personable and authentic owners I have ever met. He walked me down to the service center in the rain, and told my husband to call him if we needed recommendations of where to stay. Dodd RV made an experience we have dreamed about for a long time a complete joy, and we are so grateful we choose to be part of the Dodd RV family! More

You felt as if you are the most important person at Dodd. Very professional with good products. Time was set up for pickup and to learn how to use the equipment. Every aspect of the RV was gone over. Took Very professional with good products. Time was set up for pickup and to learn how to use the equipment. Every aspect of the RV was gone over. Took my truck down to service and when everything was done at the office, I went down and the truck was hooked up to the truck. Dodd put on a new hitch as the old one was bent. They went over the new hitch in detail as it was somewhat different than the previous one. Everyone is extremely courteous. This is the second unit I bought from Dodd and would gladly go back for another unit if required. More

A dealership that tries to make things right I had some issues with a 2000 Coleman Mesa I bought a few months ago. Within one day of notifying them (while I was in the middle of writing this rev I had some issues with a 2000 Coleman Mesa I bought a few months ago. Within one day of notifying them (while I was in the middle of writing this review actually...) I was contacted to set up an appointment so that they could resolve the issues. Things with used campers happen but a dealership that stands behind what they sell - used or new - and listens to reasonable complaints is worth dealing with over and over again. Dodd's RV isn't just a name on a door it's a family that has earned it's reputation by providing quality service on products at fair prices. More

sucks Not only are we still waiting for the RV to be fixed, it was not cleaned as promised. If I had to rate their friendliness, it would be a 10. Their f Not only are we still waiting for the RV to be fixed, it was not cleaned as promised. If I had to rate their friendliness, it would be a 10. Their follow through -10. Hurts my heart to have trusted in what they said. It was like once it was sold, out of mind. Puck up date and time was set, the RV was not...so we waited. Drove home with half a working window, no heat or refer. Presently waiting for refer to be fixed. 6 hour wait for an appointment they set up. BTW, no lunch while he waits, told it would be an hour or so. If I had to do it again....I would tent camp! More

Easiest purchase to date From start to finish Dodd took care of our needs and concerns. We love our camper and are thankful for the efforts of Dodd's staff. From start to finish Dodd took care of our needs and concerns. We love our camper and are thankful for the efforts of Dodd's staff. More

Bill & Tala Moore - New Crusader 5th Wheel Purchase We wanted to thank the entire Dodd RV team expecially Greg, Arnold, and Pete for their friendly, professional assistance during our purchase. Great t We wanted to thank the entire Dodd RV team expecially Greg, Arnold, and Pete for their friendly, professional assistance during our purchase. Great team! We woud say that you are #1 RV Dealer on the east coast and will recommend you to our friends. More

Great folks at Dodd RV in Yorktown We had visited many dealers before we purchased from Dodd RV in Yorktown. We knew we were at the right place as soon as we met Tina. She knew exactly We had visited many dealers before we purchased from Dodd RV in Yorktown. We knew we were at the right place as soon as we met Tina. She knew exactly what she had in stock that would fit our specifications as far as size, tow weight, etc... At that time there was nothing that fit all of our requirements, but we were so impressed with the level of service that we went and traded in our tow vehicle for a larger one, and then came back to Dodd and purchased a camper that was exactly what we wanted. Everyone from the receptionist at the front desk that started our experience, to the service techs who we finished with were absolutley fantastic. We had been shopping not just for a camper, but for a dealer to build a relationship with. The dealer we had once dealt with, and purchased 3 campers from, was no longer in business. We have now found a new dealer to build a lifetime relationship with. I can pretty much guarantee that when we are ready to purchase another camper or RV our first and only stop will be Dodd RV in Yorktown. More

Friendly, efficient, professional, secure and all-around #1! We were in the middle of a transaction with another RV dealer in the area when a number of serious clerical errors and fraudulent banking practices de We were in the middle of a transaction with another RV dealer in the area when a number of serious clerical errors and fraudulent banking practices deterred us and left s in the lurch and looking for a new RV dealer to work with, PRONTO. Being on a time-deadline, we searched reviews and found Dodd RV to have incredible ratings. We were not disappointed! From the minute I walked in, everyone was welcoming and helpful. Scott Hudgens was my sales associate. I told him what we were looking for, and he directed me straight to available inventory that met our needs. We settled on a travel trailer with a bunkhouse; perfect for our family of 5 to camp in with our dog (and cat!) Knowing we were on a time deadline, he kindly introduced me that day to Arnold Smith, the finance manager, and we were able to move ahead quickly with financing and purchase. The process as incredibly smooth, and before the purchase we had an excellent and thorough walk-through with Ricky in the maintenance dept. He took a great deal of time to make sure I understood everything and how it worked. After the walk-thru, I went to the parts shop and purchased a few items. Ken helped us out as well, and delivered our RV to our site. He helped me get everything connected and hooked up initially. I wound up returning to the parts dept after about a week for more things. :) I would HIGHLY recommend a surge protector, the RHINO hoses, drop ins for the tanks and the hose buddy. At a BARE minimum. As I had questions later on, I was able to call Melissa in the Service Dept and ask her how to reset a fuse etc. Everyone has been very friendly, calling for follow up to make sure everything went smoothly. We love our new travel trailer from Dodd RV and couldn't be happier!! I highly recommend them to everyone I know, and have met already a number of other RV'ers who also love Dodd RV! If you are looking to purchase an RV of any type, Dodd RV will have your back every step of the way. More

Florida Shopper I found my motorhome by shopping online and got in contact with Scott Hudgins. He answered my every question morning and night. I felt bad contactin I found my motorhome by shopping online and got in contact with Scott Hudgins. He answered my every question morning and night. I felt bad contacting him so much and at all hours but he made me feel comfortable and was easy to deal with. He sent me pictures and even a video of the motorhome since I was not able to see it in person until the day I arrived to pick it up. I was greeted with smiles and made me feel like I knew everyone there. Joey and Scott showed me how everything worked and I was on my way. I am still in contact with Scott even after I have left with my motorhome. He answers my questions and I never in the whole process felt like I was just another customer. I am lucky to have found Dodd RV and Scott. More

Excellent Experience Had an excellent experience dealing with the staff at Dodd in Yorktown, Va . Everyone went out of the way to make my wife and me happy and content. Ev Had an excellent experience dealing with the staff at Dodd in Yorktown, Va . Everyone went out of the way to make my wife and me happy and content. Everything was waiting for us on the day we picked up our new camper. Only negative thing that I encounter was the President Mr. Dodd choose to ignore us when I spoke to him. Maybe he was busy with trying to hire more employees at that moment. More