Dodd RV of the Peninsula

Outstanding experience from the first day we walked in A great experience from the first time we walked through the door till the day we drove off the lot with our new Rockwood Windjammer. The staff was g A great experience from the first time we walked through the door till the day we drove off the lot with our new Rockwood Windjammer. The staff was great to both us and our kids, made us feel welcome every time we came in. Scott took the time to listen to our concerns and what we were looking for and showed us the best ones to fit our needs. He answered all our questions honestly and made sure we understood everything. We never felt rushed and they all spent all the time we needed to choose the best fit for us. Arnold explained all the contract, service plans and everything with great detail and answered all our financing questions. Jene in parts helped us get what we needed to get started and Mike spent over 2 hours on our walk-through showing us everything and giving us all the tips and advice we could ask for to set us up for success. A first rate company that we will continue to deal with in the future for all our RV needs. Would recommend to anyone looking to buy or just looking for the first time, they will go out of the way to make you feel welcome and like you matter. More

This Outstanding Team, show's you that they really care Every member of this team that my wife and I dealth with, was not only extremely knowledgeable in their area of expertise, but in the whole process of Every member of this team that my wife and I dealth with, was not only extremely knowledgeable in their area of expertise, but in the whole process of this purchase. This was one of the smoothest purchase's I've made in a long time and everyone treated us very respectable. We bought a New 5th wheel "Crusader". I'm proud to be a part of the Dodd RV family. This orginization is "AWESOME" from top to bottom! Tim and Michelle More

Trustworthy Seamless Teamwork Seasoned RV folk, but this was the best sales experience EVER. The entire Dodd Team was informed, helpful, honest and patient. No fast sales talks! Seasoned RV folk, but this was the best sales experience EVER. The entire Dodd Team was informed, helpful, honest and patient. No fast sales talks! More

3rd time buyer! This is our 3rd time buying from Dodd. Scott Hudgins has been ours salesman for all 3 purchases. Each time we go there we get treated as if we're bu This is our 3rd time buying from Dodd. Scott Hudgins has been ours salesman for all 3 purchases. Each time we go there we get treated as if we're buying the most expensive unit they have. Everyone we dealt with treated us with utmost respect and offered any assistance we might need. We bought a used unit this time and they cleaned it from top to bottom, painted all exterior bumpers etc, got it inspected for us, filled the propane tanks and put on 3 new tires. We've been to other dealers but never get the service that we do from Dodd. They really work as a team from sales to closer to the parts department. They all do their part and we are very appreciative of them. More

GREAT!!! Everyone was so very helpful and very knowledgeable about RVs. This was a first time purchase for us and Dodd Yorktown explained away all our concern Everyone was so very helpful and very knowledgeable about RVs. This was a first time purchase for us and Dodd Yorktown explained away all our concerns and showed us how we were really going to love our new RV. The tour of our RV by Pete really was so informative and helpful. He made sure we were shown how to operate our new RV safely and answered all of our questions. Great job! More

Excellant!! We came to Dodd RV service dept for some assistance in getting our Columbus RV looked/ fixed. We. Knew our RV had some issues,but we have never imagin We came to Dodd RV service dept for some assistance in getting our Columbus RV looked/ fixed. We. Knew our RV had some issues,but we have never imagined things had gotten this bad from never getting fixed properly by our other dealers who have worked on it. Service dept did a proper respected full inspection which we will always be appreciated of! Joey the manager as well as Melissa were the two employees we had the greatest interaction with. Although we had huge expectations of Columbus, and have been nothing but dissapointed, until our time with Dodd. Though our experience with Dodd, we feel we have finally been heard as a customer. We will always be thankful for huge help we received from Dodd. Though dealing with these issues for almost a whole year and every dealer simply disregarding our needs,we now have happier than we have ever been since owning this unit. Joey the manager exceeded all of our expectation required of someone in a customer service dept. Our RV is finally in the fully function mode and we couldn't be happier. Thank you again Joey and Melissa,we will forever be thankful for all you did for us. Thank you for listening. . More

Great Service Manager My children and I were traveling cross country while my husband who is in the military was deployed overseas. We were visiting my father and were l My children and I were traveling cross country while my husband who is in the military was deployed overseas. We were visiting my father and were located near Dodd's Yorktown store for a few weeks. I was experiencing some issues with our propane and I called to make an appointment. Joey informed me they had about a month long wait for service appointments but that he wanted to us to come in immediately. We came up and he looked over our entire system giving us pointers along the way. He told us he wouldn't be able to sleep at night sending me and the kids back on the road thinking we had a dangerous gas leak. I was so impressed that he took time out of his very busy day and got us in right away to make sure my children and I were safe. He also thanked us for the sacrifice our family makes while my husband is serving overseas. It was such a pleasure to experience that type of kindness. You can tell this company hires good people and I highly recommend them to anyone who has RV needs. Thanks again for your "above and beyond" customer service! More

Love Dodd My husband and I went on a trip to Luray and was having some problems with our air conditioner tripping the breaker. We contacted Scott Hudgins and t My husband and I went on a trip to Luray and was having some problems with our air conditioner tripping the breaker. We contacted Scott Hudgins and told him what was going on and he contacted Joey in service. We explained to him that we were taking another trip to NY soon and needed to have it checked out. He was so nice to be able to get us in without a appointment to take a look at it. Kept it for a couple of days and explained to us that everything was fine and that they felt like the problem was at Jellystone Luray, VA because he had been cooling our camper for a couple of days and it definitely wasn't tripping the breaker. We absolutely love the staff at Dodd from the person that greets you at the door, sales, financing and last but not least the service department. We have had nothing but a wonderful experience with everyone at Dodd in Yorktown. They make us feel like we are part of the family when we go in there. More

Great survice We purchased a Wolf Pup. Scott gave us red star treatment from the time we stepped through the door. We are very happy with our purchase and Dodd Rv We purchased a Wolf Pup. Scott gave us red star treatment from the time we stepped through the door. We are very happy with our purchase and Dodd Rv. Ray and Linda Bard More

Wonderful experience ! We recently purchased our first RV from Dodd RV and could not be more pleased with our experience! Our first impression of meeting & speaking with Ti We recently purchased our first RV from Dodd RV and could not be more pleased with our experience! Our first impression of meeting & speaking with Tina Dew and Mike McNeil we felt they were there to do all they could to meet our needs. They not only met, however exceeded our expectations! Everyone was super friendly & made you feel at home. They were extremely helpful answering all of our questions as first time RVers and shared additional information to enhance our experience. Pete our service technician was awesome in conducting the walk through of our unit, very detailed with an added sense of humor! We highly recommend this dealer who truly showed they cared as well as have quality products. More