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Dodd RV of the Peninsula
Yorktown, VA
806 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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806 Reviews of Dodd RV of the Peninsula
October 22, 2014
Just purchased my 7th RV from Dodd - Great dealership We have purchased 7 travel trailers from Dodd RV. They are a great company - very knowledgable about their products, competitive pricing, very courte We have purchased 7 travel trailers from Dodd RV. They are a great company - very knowledgable about their products, competitive pricing, very courteous and pleasant staff. Jamie, Susie and their staff will do what it takes to make your RVing experience a pleasant one. You can't go wrong with Dodd. More
by mwdilday
Employees Worked With
Ricky Miner, Pete Foertsch, Scott Hudgins, Mike McNeil, Jamie Dodd, ARNOLD SMITH
September 16, 2014
Salesmanship We had a little bit of rocky start but everyone was right on the ball to get us what we wanted and get pricing right. Overall a good experience. We had a little bit of rocky start but everyone was right on the ball to get us what we wanted and get pricing right. Overall a good experience. More
by markfb01
Employees Worked With
Mike McNeil, Jamie Dodd, Greg Guin, Joey Lawrence, ARNOLD SMITH
September 13, 2014
First camper Fantastic service! Everyone so helpful and nice Always a warm welcome when you arrive and great selection. We would highly recommend Dodd RV for you Fantastic service! Everyone so helpful and nice Always a warm welcome when you arrive and great selection. We would highly recommend Dodd RV for your camper needs More
by lbaker008
Employees Worked With
Jamie Dodd
September 04, 2014
Love the staff at Dodd We bought a travel trailer at Dodd and was very pleased about every aspect of the experience. Scott was very informative and helpful about all of our We bought a travel trailer at Dodd and was very pleased about every aspect of the experience. Scott was very informative and helpful about all of our questions we had. Everyone from the front desk to parts, service and financing was very helpful and friendly and I would definitely recommend them to anyone that is looking for a RV. Only thing that I am looking for from Dodd is to put our picture on the FB page so I can share with our friends. Thanks again for the wonderful experience we had. More
by mommaperry
Employees Worked With
Scott Hudgins, ARNOLD SMITH, Cindie Merritt
August 29, 2014
Travel Trailer Purchase My wife and I have been looking to buy a camper for about 3 years and until we visited Dodd RV (Peninsula) we had not found a dealer (or Camper) we we My wife and I have been looking to buy a camper for about 3 years and until we visited Dodd RV (Peninsula) we had not found a dealer (or Camper) we were willing to commit to. Suffice it to say, we have visited many dealers and looked at to many campers to count over that time frame. Our experience started on a rainy day (thunder and lighting) and the sales person (Tina Dew) bravely showed us many campers with a umbrella in her hand trying to keep my wife and my grandson from the rain. I quickly decided we should schedule another visit, which Tina did via email that same day. She had several Travel Trailers ready for us to look at and was very patient with us as we bounced back and forth between campers, often times going back to compare one that we just looked at with our number one and number 2 picks. In the end, we decided on a Tracer Executive 2640RLS. Then the work started. Micheal, Arnold, Gene, Pete and Tom were all ready for us to show up. All loan paper work was ready, the parts department rep walked us through the store and recommended the things we really needed, not what we thought we needed and the Service department had our trailer all hooked up and ready for a very extensive walk through after all the "Other Stuff" was taken care of. Throughout the whole process, Tina continued to check in on us making sure we had cold drinks and anything else we needed to make the process as enjoyable (and that is what it was). I will highly recommend (I already have) that my friends visit Dodd RV (Peninsula) if they are looking at buying a camper. More
by marrdro
Employees Worked With
Tom (unsure of his last name) from Service, Pete Foertsch, Mike McNeil, Tina Dew, ARNOLD SMITH
July 08, 2014
Horrible Service & Experience We just got our RV back from Dodd RV, and it was such an unpleasant experience, I will never be going back. The problems were numerous, includi We just got our RV back from Dodd RV, and it was such an unpleasant experience, I will never be going back. The problems were numerous, including: • Incredibly poor customer service: their story seemed to change every time that we spoke with them - it caused us to completely lose trust in them • Repairs: they did not repair the problems that we brought it in for (but still charged us almost a thousand dollars) • Time: It took them nearly a month to return the RV to us We made an appointment five weeks before we took the RV in to ensure that they would be able to do the repairs in a timely manner. When we arrived, and asked them to repair a surging generator and a refrigerator that wasn’t working on propane, they told us that they would have an estimate to us by the end of the next day, and could have the work completed by the end of the week. It was 12 days before we could get an estimate out of them, and 3.5 weeks until we could finally get the RV back to drive it off of the lot. Every time that we called them to check on the status, the story seemed to change. Everything - from the specific problem, to the status of the parts that they had ordered - seemed to change depending on the person with whom we were speaking or the day that we called. It was incredibly frustrating, made even more so by the haughty demeanor of the service manager. When they returned the RV to us, the generator was still surging under a load, and the refrigerator still did not work with propane. Worse, buttons that worked on the refrigerator before we dropped it off were stuck and did not work when we picked it up. In all, they returned the RV to us in worse condition than the condition it had been in when we dropped it off. Yet they still had the nerve to charge us almost $1,000 for the experience. We will never do business with them again. At the best, they are a business that are incapable of performing quality, timely work, coupled with a horrible customer service ethic. But after a month of dealing with their excuses and poor attitude, I believe it to be much worse than that. More
by pilotnate
June 28, 2014
Great experience with knowledgeable staff My wife and I purchased a 2014 Prime time 3200 bhs from Dodd RV and were very pleased with the customer service. From the moment we walked in we were My wife and I purchased a 2014 Prime time 3200 bhs from Dodd RV and were very pleased with the customer service. From the moment we walked in we were made to feel at home. We were apprehensive and nervous about the purchase as this would be our first travel trailer, but the staff made us comfortable and explained all of our questions in detail. The selection of travel trailers at the Yorktown location was great, but it did make it difficult to choose the perfect one (which is not a bad thing). Thank you to Tina, our sales woman who stayed late and worked hard just for us, as well as a thank you to Jamie, Arnold, and Pete who made the experience well worth while. We've been camping once since the purchase and our family loved it and look forward to many more trips together. Thanks Dodd RV! More
by LeeGotthardt
Employees Worked With
Pete Foertsch, Jamie Dodd, Tina Dew, ARNOLD SMITH
June 19, 2014
AWESOME EXPERIENCE Awesome experience at Dodd in Yorktown! Great service team, great price, great communication, extremely fast turnaround! Highly recommend for RV p Awesome experience at Dodd in Yorktown! Great service team, great price, great communication, extremely fast turnaround! Highly recommend for RV purchases in the entire Hampton Roads area! More
by Aaron67Camaro
Employees Worked With
Pete Foertsch, Mike McNeil, Joey Lawrence, Tina Dew
June 15, 2014
Excellent salesman ship, very friendly and helpful. Scott went out of his way to help us, and was vey knowledgeable of the products sold at Dodd RV. Very Friendly and easy to deal with. Scott went out of his way to help us, and was vey knowledgeable of the products sold at Dodd RV. Very Friendly and easy to deal with. More
by telekey3rd
Employees Worked With
Scott Hudgins
June 11, 2014
Outstanding Purchase Experience We've owned several RVs over the last 20 years and our recent new Travel Trailer purchase with Dodd RV was the most outstanding purchase experience we We've owned several RVs over the last 20 years and our recent new Travel Trailer purchase with Dodd RV was the most outstanding purchase experience we've ever had. I researched all the RV dealers in my area and due to Dodd RVs excellent reputation, decided I would purchase from them or not purchase at all. Dodd RV exceeded every expectation. Scott Hudgins was extremely patient, answering all our questions with in-depth knowledge. We greatly appreciated Scott's no-pressure and very comfortable style that gave us the space and time to make the decision that best met our needs. Arnold Smith completed the paperwork process very quickly and provided us with additional warranty/optional information to consider. Cyndie gave us a tour of the parts department, pointing out important parts and accessories we had not thought about before. Pete Foertsch conducted our delivery walk-through at our pace, covering everything with patience, and even asked if we wanted to review anything a second time. We sincerely thank the entire Dodd RV team for a truly exceptionally outstanding experience. More
by CAWalker
Employees Worked With
Cyndie, Pete Foertsch, Scott Hudgins, ARNOLD SMITH
