Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dodge Chrysler Jeep RAM Fiat of Winter Haven
Winter Haven, FL
422 Reviews
To tell the story of your Dodge, Chrysler, Jeep, and Ram dealership properly, we must take a journey back to 1966 in Michigan. Here, our family-owned business was first founded by Ralph Mahalak Sr. and known to locals as Monroe Dodge.
Over the last 50 years, our customer-focused dealership has gradually expanded to as far as Winter Haven, FL, which is where the story of Dodge Chrysler Jeep RAM of Winter Haven began in 1991.
Thanks to our team’s dedication to local residents, our focus on putting customer service first, and our desire to treat each of our buyers like family, we’ve established a dealership that’s an integral part of the Winter Haven, Bartow, Lakeland, Haines City, and Cypress Gardens communities.
When you’ve owned and operated a dealership for as long as we have, you get the chance to build a strong relationship with your community.
As proof of our close ties to local residents, our dealership’s locations have previously partnered with 97 Country WPCV and St. Jude’s Hospital to help fight childhood cancer.
To contribute to the 97 Country St. Jude Radiothon, our dealership donated the funds collected from test drives and oil changes and put them toward St. Jude’s efforts to find a pediatric cancer cure.
As a result of our team’s goal to serve the community, we were able to provide this renowned hospital with thousands of dollars in donations. We consider this achievement as a testament to the many ways in which we put our community first.
On top of our devotion to locals across the area, our staff works hard to keep a vast inventory of SUVs, sedans, trucks, and more in stock at our Dodge, Chrysler, Jeep, Ram dealership.
By doing so, we ensure that every type of driver who walks through the doors of our showroom can easily find a vehicle that fits their unique lifestyle. So, regardless if you need a tough pickup that can tow heavy equipment or a sleek sedan that’s built for fuel efficiency, our team will gladly guide you to the options that are best for you.
Looking for a ride that’s proven its ability to handle the road? If so, we also offer up a diverse inventory of dependable used and certified pre-owned vehicles.
With one of our pre-owned automobiles by your side, you’ll know that you’re behind the wheel of a machine that’s built to last.
Now that you’ve found your ideal automobile, it’s time to get started on the next leg of your car-buying journey—financing.
Our DCJR dealership comes equipped with a comprehensive financing center, where our team of financing specialists will provide you with the insight and advice you need to make the right decision for your family.
First, we’ll take a moment to review your payment preferences before collaborating with local lenders to secure you with fair auto loan options. Then, all you have to do is sign on the dotted line and drive home inside your new, used, or certified pre-owned car feeling confident in your decision.
Of course, every vehicle needs plenty of care to help it perform at its best, which is why our DCJR dealership includes a state-of-the-art service center.
No matter if you’re looking for a quick inspection, an emergency replacement, or any other type of service, our team of highly trained technicians will address anything you throw our way and get you back on the road in no time.
To reserve your first visit to our repair facility, feel free to use our convenient service scheduler. Simply choose a date and time, submit your request, and wait for a confirmation from our service staff. It’s that easy!
At Dodge Chrysler Jeep RAM of Winter Haven, we believe that every driver near Winter Haven, Bartow, and Lakeland deserves to be supported by a dealership that truly cares about its customers.
From our commitment to the community to our vast inventory of vehicles and beyond, our team goes above and beyond to ensure that you’re provided with all the essentials of an enjoyable shopping experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 422 reviews
February 20, 2026
My recent experience with this dealership was the same as it always has been, excellent! They were very courteous and professional. I was kept informed of work that needed done as well as the status of the it always has been, excellent! They were very courteous and professional. I was kept informed of work that needed done as well as the status of the work as it was being done on my vehicle. They even offered a ride home as an alternative to sitting in their lobby all day. And since the vehicle wasn't ready by closing that evening they sent a driver to pick me up the next day. They kept me informed of the cost as well. More
by Cheri
Employees Worked With
David Prindiville, Service Advisor
February 08, 2026
The dealership made this transaction smooth and effortless. I would come back here. Got a truck at a fair price. effortless. I would come back here. Got a truck at a fair price. More
by Badtruck109
Employees Worked With
January 23, 2026
Thank you for helping with my oil change! Great service and accommodating my schedule too! Great service and accommodating my schedule too! More
by mike.dodd55
Employees Worked With
December 30, 2025
My 17 year old daughter Had an appointment for an oil change...was there for 1 and half hours..... change...was there for 1 and half hours..... More
by jesussaenz8
Employees Worked With
December 16, 2025
Have bought 3 cars and use them for service. Worth the drive from Lakeland (or Tampa/Orlando) to use dealer that is old school, no high pressure sales and takes care of the customer. Worth the drive from Lakeland (or Tampa/Orlando) to use dealer that is old school, no high pressure sales and takes care of the customer. More
by AcuraMDX
December 08, 2025
Their service is excellent right on time time. I would recommend my friend for this dealership . I would recommend my friend for this dealership . More
by Amitapatel9455
Employees Worked With
December 06, 2025
My Service Advisor kept me well informed about the progress of my repair. The technician was knowledgeable and provided options for the repair. progress of my repair. The technician was knowledgeable and provided options for the repair. More
by BASSNGUY
Employees Worked With
Vicky Robertson, unknown technician
December 06, 2025
Excellent service from the dealership! Sam was wonderful to work with in coordinating. I felt like the dealership did excellent on giving me a great overview of car and needed items. The Sam was wonderful to work with in coordinating. I felt like the dealership did excellent on giving me a great overview of car and needed items. They didn’t come across as trying to push items to repair.. seemed genuine. More
by Sherry.Bayless
Employees Worked With
Sam
November 14, 2025
Amazing service and professionalism. Best car buying experience EVER! Winter Haven Chrysler is my auto home forever. Best car buying experience EVER! Winter Haven Chrysler is my auto home forever. More
by Evelyn
Employees Worked With
October 26, 2025
Steve Choinier is an experienced, knowledgeable and professional Service Manager. He goes out of his way to stay involved in any service issue that may arise and service issues may arise from time to professional Service Manager. He goes out of his way to stay involved in any service issue that may arise and service issues may arise from time to time. He takes the time to listen and will work with the customer to resolve the matter. Steve is personable, knowledgeable and cares about providing to notch Customer Service. Thank you Dodge Chrysler Jeep for hiring and supporting Steve Choinier. Steve provides "benchmark" management skills and will do his best to make sure the customer is provided with quality service. More
by fserdjuk2
