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Dolan Lexus

Reno, NV

4.7
670 Reviews

7175 S Virginia St

Reno, NV

89511

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Showing 670 reviews

August 23, 2023

Done correctly the first time. Always able to get loaner vehicle. This big as I live a distance away. So never miss a beat. They are expensive but you get what you pay for. If you More

by jb601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
Aug 24, 2023 -

Dolan Lexus responded

We're proud to know that our service at Dolan Lexus has consistently met your expectations! We always aim to get the job done right the first time at the best price possible, and for that, we appreciate your understanding and support of our business. Thanks for sharing your experience with us!

August 11, 2023

All went well except the car wash wasn't working. My car really needs a bath! More

by janice.caldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 14, 2023 -

Dolan Lexus responded

Hi Janice - Thank you for leaving Dolan Lexus a five-star review! We apologize for any inconvenience with our car wash and will ensure to get your vehicle sparkling clean next time. See you then!

August 01, 2023

Thank you for the tank you card, it was a nice touch. Sales man Mason was very nice and helpful. Also, the sales manager and finance manages Vladimir was very nice. More

by jnpatyi@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Greenlund
Aug 02, 2023 -

Dolan Lexus responded

We're delighted to know you appreciated the thank-you card and found our team, including Mason and Vladimir, helpful at Dolan Lexus. Thanks for sharing your experience!

July 24, 2023

We always have good experience with Dolan Lexus. Brandon Pennell is very professional and did an outstanding job in help us to purchase the vehicle. More

by green2502
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Pennell
Jul 24, 2023 -

Dolan Lexus responded

Thank you for the review! We are thrilled to hear that Brandon delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Dolan Lexus!

July 08, 2023

Your service is always prompt & good. This time --- with a new battery---I had to work over some of the stations. That was to be expected. I was surprised when my mpg was only 14! More

by pattimcguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy was looking after the service for our 2012 RX 350
Jul 10, 2023 -

Dolan Lexus responded

Thank you for the positive review! We appreciate your continued support and are glad to hear that our team has been able to get the job done. Drive safely, and we hope to see you back again at Dolan Lexus!

May 23, 2023

I couldn't have asked for better service. This was the second Honda I bought from Kimberly Platt at Dolan in Reno, NV! More

by Sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kymberly Platt
May 24, 2023 -

Dolan Lexus responded

Sharon, we're glad Kimberly at Dolan Lexus provided the top-notch service you deserve! Thank you for choosing us again to purchase your vehicle. We hope to see you back again down the road!

May 19, 2023

Trey and the Lexus team were outstanding and knowledgeable about the vehicle. Trey and Dominic made our experience memorable. We would definitely purchase another Lexus from them. More

by nuryortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Hernandez
May 22, 2023 -

Dolan Lexus responded

We are delighted to have earned your business! Thank you for putting your trust in Trey, Dominic, and the team at Dolan Lexus to guide you through the car-buying process. Cheers to the road ahead!

May 13, 2023

Easy to schedule appointment’s, service writers are very skilled and prepared when you arrive. Pleasant lounge if your are waiting for the service. My Lexus runs like a top after 4 years, I highly recomme More

by stevenoldham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Andrade, Carlos Bucio, Lexie Brecke
May 15, 2023 -

Dolan Lexus responded

Steven, we are thrilled to hear your car is still running great after 4 years! We're grateful for your recommendation of Dolan Lexus and so glad you had an easy time scheduling your appointment. Our service writers will always be ready to assist you. Thanks for choosing our team!

May 04, 2023

We just purchased a 2023 Rx350h from Dolan Lexus. Brandon was engaging, knowledgeable and a pleasure to work with. This was the BEST car shopping experience ever. We would highly recommend Dolan Lexu More

by Raylinsang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pennell- 5 stars. Domino Sanguinetti 5+ stars
May 04, 2023 -

Dolan Lexus responded

We're thrilled to learn that working with Brandon made for the best car shopping experience you've ever had! Thank you for highlighting his engaging and knowledgeable customer service. It was wonderful serving you at Dolan Lexus and we appreciate your recommendation. We wish you many safe and happy miles in your 2023 Lexus RX 350h!

April 30, 2023

I just purchased a trade-in Honda and the people I dealt with were terrific. I did it all from out of town and they made it smooth and easy. I'm delighted with the car. More

by beth
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Vidal, Andres Ramos - both 5 stars
May 01, 2023 -

Dolan Lexus responded

We're so glad to hear that your trade-in purchase with Dolan Lexus was a smooth and easy process, Beth. Enjoy your new vehicle!