Dolan Lexus

I came to this dealership, not particularly looking to buy a new Lexus. However, the 2 used ones I had my eyes on were already sold. I proceeded to drive a couple of used ones, both reasonable deals. B buy a new Lexus. However, the 2 used ones I had my eyes on were already sold. I proceeded to drive a couple of used ones, both reasonable deals. But when I saw the red color on a couple of vehicles in the lot, I was largely smitten. Kim-Anne was friendly, charming and very easy to deal with. She was a very candid young lady and obviously a very hard worker and willing to be frank to me in terms of what I wanted and what they could provide. She was able to find a new vehicle they were trying to lease and it was the color and had most of the options I wanted, which is, by the way, almost everything you can imagine. Though classified as an "entry level" Lexus by some sources, this is truly a luxury vehicle, loaded with features. In addition, I got some "extras" that were thrown in to entice someone who was leasing the car. Kim-Anne was a very capable go-between in the negotiation of the price and it went quite smoothly and I was happy with the amount I paid and certainly very happy with Kim-Anne's service. You can't go wrong with her. More

On Sep 15th, my wife and I purchased a Used ES 350 from Lexus of Reno. Our sales person Kim Anne was amazing to work with. I would highly recommend Kim Anne and Lexus of Reno to anyone looking for a great Lexus of Reno. Our sales person Kim Anne was amazing to work with. I would highly recommend Kim Anne and Lexus of Reno to anyone looking for a great car to purchase. Best car buying experiance we have ever had. Thank you Kim Anne!!! More

This in reference to the excellent service I received from Brian. This was the first time purchasing a vehicle from Lexus of Reno. While there were a few obstacles along the way, my salesperson and the d from Brian. This was the first time purchasing a vehicle from Lexus of Reno. While there were a few obstacles along the way, my salesperson and the dealership was supportive and encouraging. Brian handled the deal with care and provided insightful words regarding my credit score and trade in. He was courteous to my family as we toiled over the decision to purchase the car. I want to thank Brian for the deal I received and for the service they provided. Both were outstanding. More

Our entire experience at Lexus of Reno was positive. We most particularly enjoyed the friendly and attentive customer service provided by Todd Jones. He was diligent in attending to our requests and in kee most particularly enjoyed the friendly and attentive customer service provided by Todd Jones. He was diligent in attending to our requests and in keeping us informed about the status of our vehicle. Even when I changed the selection of the interior color AFTER he had ordered my vehicle, he was completely understanding and accommodating, and he found another vehicle that met my specifications. Ryon Walters was great and facilitated this agreement in a way which reflected his commitment to providing great service to local customers for a great product! More

Brian was very patient and helpful. He made the car buying experience easy. He even looked into better financing options than I had received from my bank. buying experience easy. He even looked into better financing options than I had received from my bank. More

My husband and i bought our 2009 is 250 AWD from KIm-Anne. We are from Cali, she was so easy to work with since i am the most difficult person to deal with lol. we love her and will be buying anothe KIm-Anne. We are from Cali, she was so easy to work with since i am the most difficult person to deal with lol. we love her and will be buying another car from her some time soon :) thanks Kim. More

My process began by sending in a purchase inquiry, through Lexus of Reno's website, regarding a 2013 RX 350 lease. Aycon Morris promptly returned with an email, and followed up quickly with correspond through Lexus of Reno's website, regarding a 2013 RX 350 lease. Aycon Morris promptly returned with an email, and followed up quickly with correspondence. I was able to get an appointment for the next day. Aycon was there to greet me when I arrived, and had pulled my first choice of vehicle out into the open so I could see it. I filled out the necessary initial paperwork. A one-time haggle deal was reached which seemed to satisfy both the dealer and I. The car was taken to get a full tank of gas and detailing while the rest of the paperwork was put together. Signing everything only took about 15 minutes, and Aycon surprised me with a huge bow on the car and took some pictures! Early the next day, Bryan Walker did the delivery (which explains the workings/features of the vehicle). He was very clear and I had no problems understanding anything; I felt confident that if anyone asked about how to operate this, that, or if the car could do "x," I'd be able to answer correctly. He also made sure I knew he was just a call away if I had any questions. Overall, my experience was virtually painless and positive. I definitely recommend Lexus of Reno, and will return there for future purchases. More

Personnel are friendly, professional, and helpful. The Lexus product is unsurpassed in my view. This is the third Lexus vehicle I have purchased. This is the second Lexus dealership I have worked with - Lexus product is unsurpassed in my view. This is the third Lexus vehicle I have purchased. This is the second Lexus dealership I have worked with - and has the most supportive personnel. More

Everyone was friendly and helpful. They took the time to explain everything about the car. Mark was extra helpful in getting autopay set up. Great team. explain everything about the car. Mark was extra helpful in getting autopay set up. Great team. More

It has been 7 years since my first dealing with Todd. We were off to a rocky start but Todd came through with his promises and got me a GS300 to start, then a RX400h for my wife, and another after she wreck were off to a rocky start but Todd came through with his promises and got me a GS300 to start, then a RX400h for my wife, and another after she wreck it, and another for my mom... Most recently my best friend's mom needed a new car, Todd took great care of her and she was very happy. I have and always will refer any friends and family to Todd. Thank you Todd for always treating us right and making fair deals! More