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Dolan Lexus - Service Center

4.8

63 Lifetime Service Reviews

7175 South Virginia, Reno, Nevada 89511

63 Reviews of Dolan Lexus - Service Center

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November 04, 2018

"Great buying new vehicle experience "

- Katruner

We were very happy with the purchase of our new vehicle through this Lexus dealership with Brad, Steve, these gentlemen were super easy and quick to deal with, and highly recommended to anyone who’s looking for new or used vehicles.

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Recommend Dealer
Yes
Employees Worked With
Brad Garlick
Nov 05, 2018 -

Dolan Lexus responded

Thank you for choosing Dolan Lexus to purchase your new vehicle. We appreciate the kind words about our team!

November 03, 2018

"Nevada (M.) loves Dolan Lexus!"

- BusyWoman,Reno & Incline Village, NV

Professional, quality, courteous are among the words to describe the service at Dolan Lexus, Reno. Frank Casey has been my service guy since he started with Lexus for many years. I can always count on him anytime I have a question and when I need something done immediately. The extra touch means a lot to a senior.

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Recommend Dealer
Yes
Employees Worked With
Frank Casey, service, is the very best. Greeted by Bubba who is helpful. Everyone looked professional and cordial to me.
Nov 04, 2018 -

Dolan Lexus responded

What wonderful feedback of your relationship with Frank. Thank you for choosing Dolan Lexus to take care of your vehicle. We appreciate your business over the years!

November 03, 2018

"Superior Service"

- GXGuy

The best service experience in Reno. Kay is an excellent service manager and all the work done was clearly explained along with a complete report including photos. Service at any dealership is more expensive but in the case of Dolan Lexus, it’s well worth the small additional cost. Would not take my GX470 anywhere else.

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Recommend Dealer
Yes
Employees Worked With
Kay Andrade
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 04, 2018 -

Dolan Lexus responded

Thank you for your trust in Dolan Lexus to take the best care of your vehicle. We appreciate your business and the kind words of our team. Hope you enjoy the rest of your weekend. PS- love the author name.

October 27, 2018

"Outstanding. "

- Judy

Outstanding and timely service! Dolan Lexus of Reno treats customers and their cars the way they should be treated. Other businesses could take a lesson!!! Thanks.

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Recommend Dealer
Yes
Employees Worked With
Doug
Oct 28, 2018 -

Dolan Lexus responded

Judy, thank you for the kind words of our team and customer service. I really appreciate you taking the time to share your experience and for being our guest at Dolan Lexus! Enjoy the rest of your weekend!

October 18, 2018

"Excellent service regardless of age of a Lexus "

- matthew2@me.com

Amazing from start to finish, service advisor Mark Chism was beyond amazing from greeting me, to writing up my repairs and offering a loaner car. My current Lexus is 19 years old ! Amazing. Everything was spot on, he kept up to date on all repairs, answered my questions within minutes. No other dealership treats you this amazing as Dolan Lexus 5 stars ??????????

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Recommend Dealer
Yes
Employees Worked With
Mark Chism
October 13, 2018

"Lexus service"

- Snca

Excellent service. Accurate Pricing Easy to get a loaner car. No waiting around. Would recommend to anyone. Will use the same service advisor next time.

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Yes
Employees Worked With
Sheri Curran
September 29, 2018

"Awesome experience "

- Wade3

Always enjoy my service experience with Dolan Lexus ..Carlos has great customer service always has my vehicle done on time and looking good . I take all my vehicles to Dolan

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Recommend Dealer
Yes
Employees Worked With
Carlos Bucio
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 28, 2018

"Good experience"

- keyless

I needed an extra key and took my car in along with all our other keys which needed to be programmed. The service was fast, professional and they even washed my car.

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Recommend Dealer
Yes
Employees Worked With
Frank Casey
September 25, 2018

"Great Experience. "

- Slotmaker

Dolan Lexus continues to be the gold standard for sales, service and after sales support. Their team is dedicated to client satisfaction and their value is commensurate with prices charged. Very impressed with their dealership.

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Recommend Dealer
Yes
Employees Worked With
Hadie Itani
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nate Meckley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ashton Carroll
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Sheri Curran
September 25, 2018

"Excellent service!!!"

- rxthree50

Frank Casey is always a pleasure and great to deal with! I take my vehicles to Dolan Lexus for oil changes, service, and for tires.

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Recommend Dealer
Yes
Employees Worked With
Frank Casey
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