Dolan Toyota

Sold me an extended warranty from Signet Financial Group. But the company went belly up in a few years and did not honor any warranty claims. Reno Toyota took no responsibility of selling a lemon. But the company went belly up in a few years and did not honor any warranty claims. Reno Toyota took no responsibility of selling a lemon. More

Excellent service. I got exactly what I wanted and the terms I asked for. Michael Wood went to lengths few sales reps have to provide me with quality assistance of the highest regard. terms I asked for. Michael Wood went to lengths few sales reps have to provide me with quality assistance of the highest regard. More

I had a great experience with the purchase of a 2012 Tacoma. Pretty much hassle free which is unusual from past experiences with other dealers. Beth Pollard was very professional and curtious. The pu Tacoma. Pretty much hassle free which is unusual from past experiences with other dealers. Beth Pollard was very professional and curtious. The purchase was quick and easy. I would highly recommend reno toyota for a new car purchsse. More

We give Reno Toyota a big thumbs up because they matched an offer from another dealership, and got us in the car we wanted. Hadie Itani was friendly, helpful and very professional. We would buy another ca an offer from another dealership, and got us in the car we wanted. Hadie Itani was friendly, helpful and very professional. We would buy another car anytime from Reno Toyota! Thank You!!! More

Beth Pollard and Hadi Itani made our buying experience the best ever. We have bought many vehicles over the years but never felt so at ease as we did with them. We were pre-qualified for our financing but the best ever. We have bought many vehicles over the years but never felt so at ease as we did with them. We were pre-qualified for our financing but Beth beat the rate we had been offered elsewhere. Everyone we came into contact with showed a strong sense of customer friendliness. Ben Freedman was very helpful with assisting us when we added some accessories to our RAV4. Diana Cooper was also very helpful in arranging for a vehicle for us to use while waiting for the parts to be put on. We expect our future dealings with the service department will show the same desire to keep customers happy. More

The staff at Reno Toyota and especially Beth Pollard was so enjoyable to work with!!! I didn't know purchasing a new car could be such an enjoyable experience. No pressure sales staff, constantly treating so enjoyable to work with!!! I didn't know purchasing a new car could be such an enjoyable experience. No pressure sales staff, constantly treating us with the utmost respect and truly listening to our needs and not throwing us the sales pitch we are accustomed to from dealers. I cannot say enough of how wonderful we were treated by Beth Pollard at Reno Toyota. I was prepared to walk away when I first stopped at this dealer, but I will be a repeat customer with the pleasurable experience we had at Reno Toyota!!! Thanks, Beth More

It was time for a new RAV4 and due to my prior experience I knew Beth Pollard at Reno Toyota was the one to contact. As with my purchase in 2006, Beth provided great customer service and a great price. Toyot I knew Beth Pollard at Reno Toyota was the one to contact. As with my purchase in 2006, Beth provided great customer service and a great price. Toyota offered Zero Percent financing for 36 months. A problem with the financing was quickly resolved by the Sales Manager Richard and the Finance Manager Brady. If I purchase another Toyota in a few years, Beth and Reno Toyota will be the ones I contact. More

The staff (sales, finance and others) were very helpful and went out of their way to make my purchase experience a positive one. I would recommend Beth Pollard to anyone wishing to buy a vehicle, new or us and went out of their way to make my purchase experience a positive one. I would recommend Beth Pollard to anyone wishing to buy a vehicle, new or used. More

This was the first time leasing a vehicle and buying new from a dealer for my wife and me. Driving for more than thirty years and only purchasing private party vehicles, you can imagine our apprehensions. from a dealer for my wife and me. Driving for more than thirty years and only purchasing private party vehicles, you can imagine our apprehensions. In the end we had nothing to worry about. We were honest and we felt that we were treated honestly. Beth our sales rep worked hard to get a fair trade in value for our suburban and ultimately a rock bottom price on a new Highlander. Stephanie helped with the test drive and sale and was very thorough. Ben, Chase and Chris also helped us through the purchase. The process took some time, but Beth kept us going with water, snacks and activities for our young children. We did our research and knew what we wanted, Reno Toyota delivered. More

After nogotiating a deal over the phone with Beth we drove to Reno to trade our Toyota Tacoma for a Higlander. When we arrived the Highlander I thought we were buying was no longer there. Beth had to le drove to Reno to trade our Toyota Tacoma for a Higlander. When we arrived the Highlander I thought we were buying was no longer there. Beth had to leave and Chase took us to see the other Highlanders that were available. Unfortunatly all the models that were similar to what we originally wanted were not acceptable. We wanted a black leather interior and the only one available was a black exterior. So we requested to get a similar base price and pay the $2500.00 for the navigation system. Chase filled out all the paper work and came back with approval of our request. With the extra features and the added warranty we ended paying an extra $70.00 per month. I would have preferred to know in advance that the vehicle I originally was inquiring about was not available before traveling the 40 miles to the dealer. Everyone At Reno Toyota was very pleasant and they met our needs. This is the second vehicle we have purchased from Reno and I would not hesitate to purchase another vehicle with them in the future. More