Dolan Toyota

Clean, kind, knowledgeable and most of all I felt like I could trust Anthony, I just retired from Western Nevada Supply and they are customer service friendly, I felt this when purchasing my vehicle at Do could trust Anthony, I just retired from Western Nevada Supply and they are customer service friendly, I felt this when purchasing my vehicle at Dolan !! Tank was full, inside outside detailed, I'll be back in the future. More

Spacious, clean service bays and waiting area; friendly staff, pretty quick to start the appointment. Nice complimentary ride back to my house after dropping off my car. I was surprised that some floor mat staff, pretty quick to start the appointment. Nice complimentary ride back to my house after dropping off my car. I was surprised that some floor mats I ordered arrived the next day. The only problem was that there was no workable return phone call on the text message and I could not reach a live person with a question I had about it. I ended up having to drive over there. More

I was very pleased with the respect and the treatment I received from all the sales and finance personnel. received from all the sales and finance personnel. More

We purchased a car from the dealership in December. Jayden did a fantastic job on sales. I do not see his name in the sales department below. I was completing the transaction and the dealership phones Jayden did a fantastic job on sales. I do not see his name in the sales department below. I was completing the transaction and the dealership phones kept ringing, no one answered. I left messages, no reply. The Sales person noted above, took my call on his day off from home and tried to support the sale. He gets 5 stars for his support of the transaction. There was no way of getting to the others on the sales team at the dealership. I tried for hours. The financial person, Yasmine, did kindly pick up her phone in the late morning but indicated she was not working yet. She told me until EVERY penny was accounted for and all transactions were complete and on HER desk, there would be no key, no sale, or anything. She gave me a direct phone number and told me to contact her directly with any other questions. I tried to call later when I still needed support to finalize the transaction and get the funds to the dealership. She must have been busy, did not pick up. She told me no certified check or cashier's check was accepted. I was not trying to take something for less than the agreed price. It was not a very good conversation. I felt as though the dealership thought I was trying to steal their vehicle. I had to go through more paperwork than when I purchased my home. This was a cash sale. Thank you. More

They took half a day to get to work. But they did a very good job. My truck handles better than it has in years. But they did a very good job. My truck handles better than it has in years. More

Always the best professional service! Thank you! The follow-up phone calls and shuttle/Uber service is outstanding!! Thank you! The follow-up phone calls and shuttle/Uber service is outstanding!! More

They were effecient, friendly and great to work with! The experince was fantastic! Thank you!! The experince was fantastic! Thank you!! More

The facility was clean. Staff were helpful and greeted me as I walked onto the lot. Nate in Finance was very helpful and made sure my new truck was in working order. The gi Staff were helpful and greeted me as I walked onto the lot. Nate in Finance was very helpful and made sure my new truck was in working order. The girls in rental helped get me into a rental while the truck was serviced. They were more than friendly and helpful. This isn’t my first purchase from Dolan and I will continue to use them. More