Dolan Toyota

We hadn't planned on stopping at Toyota to look for a car but my husband had a question about another matter. We were so impressed with the dealership and Mr. Bellais that we decided to look for a car t car but my husband had a question about another matter. We were so impressed with the dealership and Mr. Bellais that we decided to look for a car there. We were so happy with the attentive staff that we purchased a Dodge Journey. Mr. Bellais was extremely courteous and helpful. Our experience was wonderful. More

I went to Reno Toyota to trade my 4runner in for a larger vehicle for me and my growing family. The sales person who helped me find and test drive a crew max Tundra. He was extremely knowledgeable about all vehicle for me and my growing family. The sales person who helped me find and test drive a crew max Tundra. He was extremely knowledgeable about all the trucks, and was sure to include all options both new and used. He was very friendly and professional. After finding the truck that fit us the best, the negotiation was seemingly streamlined. They were able to get the down payment and monthly payments right where we wanted them, and gave me an extremely competitive offer for my trade. The following day, I called with some additional concerns regarding the financing. They exceeded all my needs to ensure I was able to purchase the truck. After two phone calls, the deal was accepted by all and the paperwork was in order. When I picked up the truck, the staff was sure the truck was immaculate and there were no issues. They walked me around the truck, inspecting for any issues, then introduced me to all the controls and new radio/nav system in the truck. It was very encouraging to have the help, and taking the extra 20-30 minutes to teach me and answer any questions was so appreciated! I drove home with my new truck very pleased with the entire experience. I always felt that the sales team had my best interest in mind, and they genuinely cared about us through the whole process. I would gladly recommend Reno Toyota to anyone looking for a great new vehicle and to be taken care of. More

SALE DEPARTMENT WAS VERY PLEASANT TO WORK WITH AND HAS IMPROVED SINCE 2006. THE SERVICE DEPARTMENT IS VERY EASY TO DO BUSINESS WITH AND HAS BEEN ABLE TO RESOLVE MY PROBLEMS. MY WIFE IS VERY PLEASED WITH T IMPROVED SINCE 2006. THE SERVICE DEPARTMENT IS VERY EASY TO DO BUSINESS WITH AND HAS BEEN ABLE TO RESOLVE MY PROBLEMS. MY WIFE IS VERY PLEASED WITH THE HELP THAT SHE RECEIVED WITH WALLEY AND KEN CERNEY. More

I shopped at Reno Toyota over the course of a month. I first met and worked through final sale with Ryan Braum. Ryan was very informative and spent time with me three different occasions, explaining indi first met and worked through final sale with Ryan Braum. Ryan was very informative and spent time with me three different occasions, explaining individual models and their features. I really appreciated his commitment to finding the right vehicle at the right price, while at the same time not making me feel pressured. I also appreciated his attention to detail. I had shopped at other dealerships and at the end of discussions with salespeople, most could not remember my name. Ryan remembered my name, the vehicles I was interested in and my price range, often with weeks between our discussions. Very personable experience with Ryan. More

I purchased a used 2013 Toyota Sienna AWD in November of 2013. The vehicle was one of the dealership's fleet vehicles and already had nearly 33,000 miles on it. I believe I got a very fair price on this veh 2013. The vehicle was one of the dealership's fleet vehicles and already had nearly 33,000 miles on it. I believe I got a very fair price on this vehicle. I live in Reno, NV and was looking at dealerships as far west as San Francisco and as far east as Salt Lake City. I did not mind driving to get the best price, but as it turned out I found the best price in my home town. Casey White was my salesman and was so patient with me and helped me find the right vehicle to fit my needs. I was in no hurry to buy my car. I had a Honda CR-V that was still in great shape so I wasn't interested in buying a car immediately. I wanted to wait to find the one that find all of my criteria. I was very particular. I wanted an AWD minivan to accommodate growing family and the weather of our city. I preferred it to be steel grey in color and wanted a tow package to pull our tent trailer. Casey found us a vehicle with all of those features and though it did not have the tow package they agreed to add that on as part of the sales agreement at a very fair price. I have had previous history working with their service department on an older vehicle I owned 7 years ago and my experience was exceptional! I'm happy to have another Toyota and look forward to have my car serviced here again. I would recommend Reno Toyota and the Dolan Auto Group. I would recommend using the Reno Toyota Service Department and I would recommend asking for Casey White as your sales person. I have never had anything but good experiences here and love the newly remodeled dealership! More

Excellent customer service and knowledgable sales staff. Every employee I came in contact with really treated me with with VIP service. There was absolutely no pressure to buy and they found the truck I wan Every employee I came in contact with really treated me with with VIP service. There was absolutely no pressure to buy and they found the truck I wanted to purchase. I will be a returning customer! More

Casey White and the entire Reno Toyota staff were all very friendly and helpful. From the moment we stepped out of our car we were treated like family. Casey spoke to us like we were friends instead of very friendly and helpful. From the moment we stepped out of our car we were treated like family. Casey spoke to us like we were friends instead of just customers. He listened to what we had to say and never tried to push anything we weren't clearly interested in. He stayed well within our budget and helped us make a great deal on a great car. Since we were buying a used car he gave us full details on the vehicle we were interested in. The service department gave our car a full inspection and made sure it was spotless before we even sat in it. Casey followed up with a phone call a few days after, making me feel very appreciated. My family and I have always owned Toyotas and as long as I live in or near Reno I will continue to be a customer there and to continue to recommend them to my friends and family. More

Our purchase of a 2013 Highlander was our 9th new car purchase. This was by far our most pleasant experience buying a new car! John Chavez explained features of the car and was low keyed with no pressur purchase. This was by far our most pleasant experience buying a new car! John Chavez explained features of the car and was low keyed with no pressure. He was well informed. Jeremy Parke completed the transaction in a similar manner. A pleasant surprise at the completion, Brady Dolan the general manager thanked us for purchasing a Toyota from Reno Toyota! We would recommend going to Toyota if you are interested in purchasing a car. More

This is our forth car purchase from this dealership. Every time it has been extremely pleasant. The dealership also donates and gives so much back to the community. Every time it has been extremely pleasant. The dealership also donates and gives so much back to the community. More

Very easy process. Low pressure and simple approach. After buying 10 new cars this by far was the least amount of pressure I have felt at a dealership. Would definitely go back! After buying 10 new cars this by far was the least amount of pressure I have felt at a dealership. Would definitely go back! More