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Dolan Toyota

Reno, NV

4.2
1,199 Reviews

2100 Kietzke Ln

Reno, NV

89502

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1,199 Reviews of Dolan Toyota

December 14, 2019

They listened to my need for having my truck back within a few hours, solved my issues, and completed their service efficiently and professionally. I appreciated and enjoyed the experience. More

by Dick
Recommend Dealer
Yes
Employees Worked With
Stan Arnold
Dec 16, 2019 -

Dolan Toyota responded

Dick, thank you for the 5 stars! We couldn't be more pleased to know that we lived up to our high service standard here at Dolan Toyota. We are looking forward to working with you and your truck in the future!

December 14, 2019

Every time I bring my Camry I to Dolan Toyota everyone is awesome. Today I dealt with Drew who also exceeded my expectations! Thanks for making me feel like part of the family!! More

by Cherylremin10
Recommend Dealer
Yes
Employees Worked With
Mickey Weisser
Dec 16, 2019 -

Dolan Toyota responded

Thank you for the 5 star review! We are so grateful to have you as part of the Dolan Toyota family. Drew is excellent, and we couldn't be more proud to hear that he exceeded your expectations. We will be sure to share your kind words with him! We are looking forward to seeing you again.

December 13, 2019

My 2003 Tundra was recalled for an air bag issue. I arrived at 7:15 and got right in. I had just had an appendectomy two days earlier and was in a bit of discomfort. Dolan Toyota got The Tundra fixed i More

by Pbgallant
Recommend Dealer
Yes
Employees Worked With
Evelyn Araujo
Dec 13, 2019 -

Dolan Toyota responded

We are glad that our team could take care of your recall repairs in a timely manner. Thank you so much for trusting us with your Toyota Tundra! We hope that you are feeling better.

December 13, 2019

Great job by all. Thank you thank you. Merry Christmas and happy new year. The truck is driving great. My wife is not allowed in it More

by madreamsky
Recommend Dealer
Yes
Employees Worked With
Beth Pollard, Zac Barrett
Dec 13, 2019 -

Dolan Toyota responded

Thank you for the 5 stars! We are so happy to hear that you enjoyed working with us here at Dolan Toyota. Merry Christmas and Happy Holidays!

December 12, 2019

Overall bad experience! Oil change took almost three hours with an appointment. Was given the “wrong” information about my car needing an air filter. Then was given an excuse about not being to locate m More

by MK Conrin
Recommend Dealer
No
Employees Worked With
Dylan Ernst
Jan 06, 2020 -

Dolan Toyota responded

There are a number of issues mentioned here and I can understand why you were frustrated. I'd like to help address these concerns, but without additional information I won't be able to find your phone number. Would you please contact me so we can talk this through? Thank you, Ken Cerny - Service Manager - 775-826-5050

December 08, 2019

Very professional, very helpful. Very kind. I would send anyone to James, he took great care of us and knew exactly what he was talking about More

by Lynnettelopez
Recommend Dealer
Yes
Employees Worked With
James and sarah, Craig Burkham
Dec 09, 2019 -

Dolan Toyota responded

Thank you for the kind review! All of us here at Dolan Toyota are so pleased to hear that you enjoy working with James. We will be sure to let him know that you appreciate his help!

December 07, 2019

Every time I need service of any kind for my 4-Runner, Dolan takes care of me in a timely manner and treat like an important person. Thank you Dolan. More

by Barb
Recommend Dealer
Yes
Employees Worked With
Dylan in the Service Department
Dec 09, 2019 -

Dolan Toyota responded

Barb, thank you for the review! Your satisfaction is very important to all of us here at Dolan Toyota, and we are pleased that we have earned your business. We are looking forward to working with you again!

December 05, 2019

I had an emergency codition with my car, there was something falling down on its bottom. The dealer is very nice. They handled it quickly and didn't charge fees at all. Thanks to them my road trip cou More

by bowen
Recommend Dealer
Yes
Employees Worked With
Brady Dolan
Dec 05, 2019 -

Dolan Toyota responded

Hi Bowen - We are so glad we could help out in this challenging situation and get your car running smoothly and safely. Thank you for stopping by to share your story!

December 03, 2019

Our sales person Toby Jennings went out of his way to provide us with exceptional service - great to work with Knowledgeable about his cars and personable I would definitely refer my friends and fami More

by Denise Fox
Recommend Dealer
Yes
Employees Worked With
Toby Jennings
Dec 04, 2019 -

Dolan Toyota responded

Denise - We really appreciate you recommending Toby to your friends and family! It's wonderful to hear that he was so helpful during your car search. Thank you for shopping with us at Dolan Toyota!

November 30, 2019

Great place to buy a 4Runner huge selection many colors to choose from with no pressure from the salesman easy transaction to make a deal happen More

by John g
Recommend Dealer
Yes
Employees Worked With
Oscar bravo , Zac Barrett
Dec 02, 2019 -

Dolan Toyota responded

Hi John - Thank you for the positive feedback about our service and inventory! All of us at Dolan Toyota hope that you are enjoying your Toyota 4Runner. Have a wonderful week!

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