Dolan Toyota

Awesome people James (specialist) help me find exactly what i was looking for and zack (finance manager) went above and beyond of what i expected. I thank him for go James (specialist) help me find exactly what i was looking for and zack (finance manager) went above and beyond of what i expected. I thank him for going out of his way to getting my family and I our truck. Truly would recommend and going back to dolan dealership. More

Excellent service and experience Mike was my service agent and he did a great job. i was not happy with my tire performance and he worked with Michelin to get me a 50% credit for new Mike was my service agent and he did a great job. i was not happy with my tire performance and he worked with Michelin to get me a 50% credit for new tires which was the right thing to do. I did think the cost of the oil change was a little high but it has been awhile so I guess costs have gone up. I have had 7 Toyota’s I believe (currently an Avalon and Highlander). The cars perform well and your service group is great. More

Friendly and helpful The people are courteous and explain everything in full before they start the work. Pricing is good. I was treated with the utmost respect. Thanks The people are courteous and explain everything in full before they start the work. Pricing is good. I was treated with the utmost respect. Thanks More

Excellent all the way around Kris and Sarah were amazing. Very knowledgeable and very responsive. I would highly recommend this dealership because of them. They were professional Kris and Sarah were amazing. Very knowledgeable and very responsive. I would highly recommend this dealership because of them. They were professional and friendly also More

Best service center in Reno. You are immediately greeted and taken care of. The intake person listened and took great notes and then handed me off to Duane. The one thing that cou You are immediately greeted and taken care of. The intake person listened and took great notes and then handed me off to Duane. The one thing that could have made this go a little smoother is if they had a print out of my on line appointment. I have a 21 year old Toyota Sienna and it occurs, despite it’s age and condition, they take pride in servicing it. They don’t try to up sell services or sell you a new car. They went out of their way to ensure as many things as possible were fixed within my budget. Duane kept me up-to-date with the progress. The van was returned cleaner than when I left it. When I picked it up, although it was very busy, check out went fast without any issues. While I was waiting for valet, the intake person, sorry I can’t temper his name, heard me tell another customer, “I should ask them next time”, he went out of his way to inquire about what my question was. He answered my question and then asked if they were able to get everything fixed for me within my budget. He remembered me, my car, and my requests 5 days later, I know he checks in a lot of people, so to remember my details and inquire about the outcome meant a lot. Duane went out of his way to find a used window to help with the cost. I really appreciate the extra effort. Five of the eight issues were fixed within my budget. The work was done with meticulous detail and everything works great. I am excited to bring it back to have the other things repaired. When I decide to buy a new car, I will choose a Toyota from Dolan, due to my experiences with the service center. Keep up the great work! Michele Damon More

Professional courteous and a good experience This was my first experience with Dolan Toyota. They had a big selection and my salesman was helpful and got me the deal I wanted. This was my first experience with Dolan Toyota. They had a big selection and my salesman was helpful and got me the deal I wanted. More

Great Dolan auto was a great experience, great customer service and really worked with me. I would recommend Dolan auto to anyone looking for a new vehicle. Dolan auto was a great experience, great customer service and really worked with me. I would recommend Dolan auto to anyone looking for a new vehicle. More

It was the simplest and best car buying experience! I just like to say, if your going to purchase a car, please please please go to Dolan Toyota. When you get there ask for Sara Rooker, shes the best! S I just like to say, if your going to purchase a car, please please please go to Dolan Toyota. When you get there ask for Sara Rooker, shes the best! She helped me and my wife with finding different options. She was able to get us the best deal! I walked out of there with a new Silverado and my wife bought a 4 runner. We love our new vehicles. Thanks Sara! More

fantastic experience. Great price and great service Everyone I was in contact with was professional, courteous and helpful. Weston(sales rep}, Casey{management}, Danny{finance}, Sarah{delivery} and Larr Everyone I was in contact with was professional, courteous and helpful. Weston(sales rep}, Casey{management}, Danny{finance}, Sarah{delivery} and Larrissain corporate. Thank you you so much. I will definitely recommend Dolan Toyota. Ron Santero More

Great buying experience Super friendly staff and very easy purchase..no surprises ...I was only at the dealership for about 3 hours and left with a beautiful new/used vehicle Super friendly staff and very easy purchase..no surprises ...I was only at the dealership for about 3 hours and left with a beautiful new/used vehicle. More