Dolan Toyota

Amazing! We couldn't be more happy with our Corolla Hybrid and the customer service we received from Reno Toyota!! I've heard horror stories about buying a new We couldn't be more happy with our Corolla Hybrid and the customer service we received from Reno Toyota!! I've heard horror stories about buying a new car but they made it easy and an experience to remember. Thank you! More

4 Runner purchase Excellent service! The best car purchasing experience ever. Israel, Nick, (finance-sorry if I got the name wrong), and Tyler treated us like royalty f Excellent service! The best car purchasing experience ever. Israel, Nick, (finance-sorry if I got the name wrong), and Tyler treated us like royalty from start to finish. This is the way car buying should be. More

Toyota experiance They were great ( except for one of the managers) while trying to get me to buy, once vehicle was purchased they couldn’t less about my questions , co They were great ( except for one of the managers) while trying to get me to buy, once vehicle was purchased they couldn’t less about my questions , concerns or properly completing the work needed on paint/tint as promised More

Lease End Problems with consulting & getting a straight answer in regard to Financial. It was 3.99 if this many years & something unclear if this many years. Ve Problems with consulting & getting a straight answer in regard to Financial. It was 3.99 if this many years & something unclear if this many years. Very hard to reach Toyota Financial as I was trying to finance my 2016 RAV with them at the end of my lease. Extremely hard to reach a person & then when we did with help from Toyota agent & requested docs for my bank, the financial office never sent all the docs even after several calls from me & my bank. Never sent all docs. My bank & I both made numerous calls & finally I decided it was too complicated to get things done with Toyota—that is unless I want a new car. I gave up. Financed with my bank & tossed the thought of a new 4-Runner. It was just a thought anyway. End of story. More

June 4, 2019 To the manager working that day wearing a black polo (service department). Don’t be condescending if I ask a question regarding my car. I didn’t appre To the manager working that day wearing a black polo (service department). Don’t be condescending if I ask a question regarding my car. I didn’t appreciate your statement “I xxxxx when it’s cold and it’s Winter.” I wasn’t “xxxxxxxx” I was inquiring. More

Excellent Wonderful experience. Very helpful, polite and personable. Made sure I had everything I wanted. Explained all items and got a great deal! Love my new Wonderful experience. Very helpful, polite and personable. Made sure I had everything I wanted. Explained all items and got a great deal! Love my new 4Runner. Thanks Israel and Zack More

Best car buying experience EVER! Toby was a joy to work with - we got a fair price for trade in - as well as worked to get us the best vehicle price. Very relaxed, didn’t feel pressur Toby was a joy to work with - we got a fair price for trade in - as well as worked to get us the best vehicle price. Very relaxed, didn’t feel pressure - Michael in finance was awesome - very thorough. I loved Sarah the delivery specialist - so helpful. BTW KUDOS to Dolan for having women on staff who know automotive and mechanical info as well as technology! More

New Purchase Kris Surabotsopon was our salesperson once again for our 2nd new car purchase. He was amazing. He gave us all the information and option choices so Kris Surabotsopon was our salesperson once again for our 2nd new car purchase. He was amazing. He gave us all the information and option choices so we could make the best informed decision. We were very satisfied with the pricing he offered us. Car buying should always be this way. The customer service he, the loan officer, and Dolan team members provided were professional and friendly. Kris made us feel a part of the Dolan family and he truly went above and beyond once again. He was there for us from the appointment time to delivery time. The loan officer also did an amazing job. What is unique about this experience is the courtesy call Kris does to check in on how everything is going with our new car. He did this on our prior purchase as well. Great customer service In the future we are looking to add a Dodge van, we will be going to Dolan and Kris Surabotsopon will be our salesperson. We are so happy we found Dolan, it’s team members, and Kris. Thank you More

Awesome people James (specialist) help me find exactly what i was looking for and zack (finance manager) went above and beyond of what i expected. I thank him for go James (specialist) help me find exactly what i was looking for and zack (finance manager) went above and beyond of what i expected. I thank him for going out of his way to getting my family and I our truck. Truly would recommend and going back to dolan dealership. More

Excellent service and experience Mike was my service agent and he did a great job. i was not happy with my tire performance and he worked with Michelin to get me a 50% credit for new Mike was my service agent and he did a great job. i was not happy with my tire performance and he worked with Michelin to get me a 50% credit for new tires which was the right thing to do. I did think the cost of the oil change was a little high but it has been awhile so I guess costs have gone up. I have had 7 Toyota’s I believe (currently an Avalon and Highlander). The cars perform well and your service group is great. More