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Dolan Toyota

Reno, NV

4.2
1,171 Reviews

2100 Kietzke Ln

Reno, NV

89502

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1,171 Reviews of Dolan Toyota

February 13, 2019

Purchasing my car at Dolan Toyota was a pleasure I was nervous about dealing with buying a car. My entire process of being helped by Sara to going into see Richard to discuss the purchase and finance More

by Bettye224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Rooker and Richard Gardner
Feb 13, 2019 -

Dolan Toyota responded

Hi Betty - We know that buying a car can be a challenging process but we are so happy that Sara and Richard made it a positive experience. Thank you so much for coming to Dolan Toyota! We appreciate your recommendation.

February 12, 2019

Nile is a Rock 🌟 Star! Nile was very helpful when I was deciding what service I needed. He explained everything to me and how much it would cost. He called my cell and left More

by Emikim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nile
Feb 12, 2019 -

Dolan Toyota responded

Thank you for the fantastic review! We are delighted that Nile provided helpful service and kept you well-informed about the work your vehicle would require. We are grateful to have you as a loyal Dolan Toyota customer!

February 07, 2019

Toyota service I have purchased 2 vehicles with Dolan Toyota and the ease of working with them keeps me coming back. The staff is friendly and knowledgeable. More

by Curtisp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri
Feb 07, 2019 -

Dolan Toyota responded

Thank you for your repeat business, Curtis! We are so happy that you can depend on our Sales Team for an easy car-buying experience. Hope to see you next time!

February 03, 2019

Quick, helpful, truly unbeatable. Special thanks to Israel for being, by far, the best person I have encountered throughout my purchases of vehicles from many locations: toyota venza f More

by Danny Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Hernandez, George Moran
Feb 04, 2019 -

Dolan Toyota responded

What a fantastic review! First, we love that you were welcomed to Dolan Toyota by Israel. Second, it's fantastic that he showed you all of your options and explained their features. Finally, we are happy that Israel and George were able to make the deal work and get you into a car that makes the most sense for you and your family. Congratulations on your 2019 Toyota Highlander Limited Platinum! We really appreciate you sharing your experience.

February 01, 2019

Great experience. Easy and fast!! I only had a short amount of time to attempt a transaction. All went well and I was out the door in under two hours total. Great job. More

by Jjnorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Surabotsopon
Feb 01, 2019 -

Dolan Toyota responded

Thank you for choosing Dolan Toyota! It's great to hear that our team was able to get you into a new car in such a quick time. Safe driving in your new ride!

January 31, 2019

Great service I was greeted upon arriving at Dolan Toyota with personnel that led me to a desk where Britney help me with finding out about any recalls on my truck More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mostly Britney handled my service
Jan 31, 2019 -

Dolan Toyota responded

Thank you for sharing you experience with our Service Team so others will know what it's like to be a guest at Dolan Toyota! We are so glad that our team was able to assist with repairing your truck and make the process hassle-free. It's also wonderful to hear that you received courteous service. We appreciate your business and would look forward to assisting you next time!

January 24, 2019

24 month scheduled service. I’ve brought my last three Tacomas into Dolan for servicing. I’ve always been treated with respect. My vehicles have been ready when promised. More

by LonnieT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie, service underwriter.
Jan 24, 2019 -

Dolan Toyota responded

Lonnie - Respectful service is our priority and it means a lot to hear that you've kept coming back to Dolan Toyota for your last three vehicles. Thanks so much for the great review, we look forward to assisting you next time!

January 24, 2019

Service Everything was good except I had asked to reduce the beeps on the seatbelt alarm and it didn’t get done and wasn’t mentioned upon picking up car More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name maybe Ignacio ?
Jan 25, 2019 -

Dolan Toyota responded

Hi Cathy - I am very sorry to hear we overlooked your seat belt alarm. I would love to get this taken care of for you, please give me a call. Thank you, Lucas Kunze - Service Manager - 775-384-5285

January 23, 2019

Amazing experience! James F. was absolutely amazing. He was very Knowledgable and patient. He helped us find the perfect car at a great price. Zac in finance was great More

by MeganR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fisher, Zac Barrett
Jan 23, 2019 -

Dolan Toyota responded

Hi Megan - Congratulations on your new car! We are elated to hear that James provided patient, knowledgeable service and best yet, that he found you the perfect car. We appreciate you taking the time to write us a review.

January 22, 2019

No Stress Buying Experience Buying from Dolan Toyota is a truly great experience. Their staff is professional, courteous and very knowledgeable. The buying process is easy and More

by Donald Preble, San Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Swanson
Jan 22, 2019 -

Dolan Toyota responded

Hi Donald - Thank you for sharing your experience so others will know what it's like to be a guest at Dolan Toyota! We are so happy to hear that your car-buying process was easy and straightforward. We truly appreciate your review and look forward to working with you again.

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