
Dolan Toyota
Reno, NV
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1,171 Reviews of Dolan Toyota
Purchasing my car at Dolan Toyota was a pleasure I was nervous about dealing with buying a car. My entire process of being helped by Sara to going into see Richard to discuss the purchase and finance I was nervous about dealing with buying a car. My entire process of being helped by Sara to going into see Richard to discuss the purchase and finance was truly a really good experience. They were so helpful, no pressure, and just great people! I highly recommend going here if you are interested in getting a vehicle. They are wonderful to deal with! More
Nile is a Rock 🌟 Star! Nile was very helpful when I was deciding what service I needed. He explained everything to me and how much it would cost. He called my cell and left Nile was very helpful when I was deciding what service I needed. He explained everything to me and how much it would cost. He called my cell and left clear messages when I was unable to answer my phone. I appreciate service like that and will continue to bring my cars to Toyota Dolan. He also has a great sense of humor. More
Toyota service I have purchased 2 vehicles with Dolan Toyota and the ease of working with them keeps me coming back. The staff is friendly and knowledgeable. I have purchased 2 vehicles with Dolan Toyota and the ease of working with them keeps me coming back. The staff is friendly and knowledgeable. More
Quick, helpful, truly unbeatable. Special thanks to Israel for being, by far, the best person I have encountered throughout my purchases of vehicles from many locations: toyota venza f Special thanks to Israel for being, by far, the best person I have encountered throughout my purchases of vehicles from many locations: toyota venza from chicago, lexus is350c from palm desert, and lexus rx350 from orange county. He is unjudgemental and genuinely there to assist on selecting the right vehicle. Will defintely recommend people because of his honesty and sincerity My family and I have stopped by several car dealerships trying to locate the right family car, from lexus to honda and ended up here at Dolan’s Toyota. As soon as I stepped out, I was quickly greeted by Israel, one of the staff there. He was very friendly and took me to look at several vehicles on the lot. We were looking for an 8 seater that still has a good sporty look to it. He first showed me all of the potential matches and explained key features of each vehicle, alongside showing examples of some features within the vehicle. We decided on a 2019 Toyota Highlander limited platinum. Israel went over the pricing, discounts, and out-the-door costs. The thing that made me appreciate his assistance most was that he asked what I am willing to spend on it and truly helped to get me a great vehicle for a great price. Of course everything comes down to sales and profits for the company, because they would not be able to exist if sales did not generate any revenue. We went in to talk to one of the sales manager, George. We were given a price for the out-the-door cost of the vehicle and it did not meet the price range we had in mind. So after we left our information and was about to take a look at other vehicles, Israel called me back and stated he negotiated and explained how interested I was to have a bigger car for my newborn. The final result was the price that we initially had in mind. George and Israel ended up granting the requested price for the vehicle and stated that they really want to show excellent customer satisfaction, within reason of course. Bottom line, I had a great experience car shopping at Dolan’s Toyota. We were aiming for a Lexus, but the larger models simply did not have enough leg space. This car is just as nice without the emblem and it was all possible with the help of Israel and George. . More
Great experience. Easy and fast!! I only had a short amount of time to attempt a transaction. All went well and I was out the door in under two hours total. Great job. I only had a short amount of time to attempt a transaction. All went well and I was out the door in under two hours total. Great job. More
Great service I was greeted upon arriving at Dolan Toyota with personnel that led me to a desk where Britney help me with finding out about any recalls on my truck I was greeted upon arriving at Dolan Toyota with personnel that led me to a desk where Britney help me with finding out about any recalls on my truck. She didn’t find any but I did need service for the truck I needed a front set of shocks and a backside of struts. My tires were also out of round They filled my tires with air and that helped a little my truck does not shimmy back-and-forth so much. I need to get new tires to take care of that. I drop my truck off on Tuesday and got a ride home which took only about two minutes and I was on my way. The driver was very courteous, I was given a phone call on Wednesday stating that my car was ready again they came to pick me up to go back to Dolan to get my truck I had the same driver who was very courteous he let me know at all stages where he was and how long it would be for the ride. I don’t think you could possibly get better service than what I have received. It’s like a well oiled machine everybody has their job and they do it well it was an awesome experience for me. Pain-free hassle free and the staff was very professional and kind. I would recommend anybody to Dolan Toyota. If I am ever in the market for a new car you can bet that I will be going to Dolan Toyota. More
24 month scheduled service. I’ve brought my last three Tacomas into Dolan for servicing. I’ve always been treated with respect. My vehicles have been ready when promised. I’ve brought my last three Tacomas into Dolan for servicing. I’ve always been treated with respect. My vehicles have been ready when promised. More
Service Everything was good except I had asked to reduce the beeps on the seatbelt alarm and it didn’t get done and wasn’t mentioned upon picking up car Everything was good except I had asked to reduce the beeps on the seatbelt alarm and it didn’t get done and wasn’t mentioned upon picking up car More
Amazing experience! James F. was absolutely amazing. He was very Knowledgable and patient. He helped us find the perfect car at a great price. Zac in finance was great James F. was absolutely amazing. He was very Knowledgable and patient. He helped us find the perfect car at a great price. Zac in finance was great too. More
No Stress Buying Experience Buying from Dolan Toyota is a truly great experience. Their staff is professional, courteous and very knowledgeable. The buying process is easy and Buying from Dolan Toyota is a truly great experience. Their staff is professional, courteous and very knowledgeable. The buying process is easy and quick, no long drawn out negotiations, just simple pricing and a straight forward approach to buying a car. I will be buying from them again in the future. More