Dolan Toyota

Tacoma repair Very good experience, starting with the service writers and their handling and following up of my trucks issue. Polite and professional staff includi Very good experience, starting with the service writers and their handling and following up of my trucks issue. Polite and professional staff including the Rental desk. More

Fast and speedy service Israel knew that we were on a timeline and was very speedy on getting us the truck that we wanted everything went through perfectly. Israel made us f Israel knew that we were on a timeline and was very speedy on getting us the truck that we wanted everything went through perfectly. Israel made us feel like family. More

Sweet! They are all great, awesome and considerable! especially BRUNO! no wonder why he’s in his position right now. SALUTE! I’m very thankful too. They are all great, awesome and considerable! especially BRUNO! no wonder why he’s in his position right now. SALUTE! I’m very thankful too. More

Outstanding Prompt Service I was helped the minute I drove in the service entrance by Jessie. I was there for an airbag replacement. I also said my windshield washer fluid wasn’ I was helped the minute I drove in the service entrance by Jessie. I was there for an airbag replacement. I also said my windshield washer fluid wasn’t working. It was found that my washer fluid was frozen and it was fixed for free. I Really appreciate Jessie’s prompt, courteous and caring attitude. My car was ready by 11:30 am. More

Bought a Lemon I purchased a "certified pre-owned" 2012 Toyota Camry LE from you in 2014. Fast forward to February 2019, my wife gets rear ended and when the body sh I purchased a "certified pre-owned" 2012 Toyota Camry LE from you in 2014. Fast forward to February 2019, my wife gets rear ended and when the body shop is working on the car they discover that there was previous damage that wasn't repaired correctly and that the car was not safe. The body shop is refusing to complete the repairs due to the shoddy work that was done to the car. Of course I reviewed the carfax report prior to purchasing and there was no mention of an accident, especially one that threatened the structural integrity of the vehicle. Now I'm forced to pay for the repairs to fix the incorrect work myself. More

$105 to replace a $5 part Took vehicle in on a Monday, warranty expired one day earlier. Appointment made Wednesday before. Spent $105 to replace a $5 part. Rating I gave is Took vehicle in on a Monday, warranty expired one day earlier. Appointment made Wednesday before. Spent $105 to replace a $5 part. Rating I gave is appropriate because lack of compassion for customer. My fault because I should have done earlier, but still. One day out of warranty! Cmon. More

Easiest car buying experience ever They treated us great. No hassles. We got the car we were looking for and were in and out. I really liked how the pull the car up in your own personal They treated us great. No hassles. We got the car we were looking for and were in and out. I really liked how the pull the car up in your own personal bay. I’d definitely go back More

service..great..finding where service dept was..not so good I found once I was on the lot that there was no clearly marked spot on how to find my way to service..my first oil change and service..I went down and I found once I was on the lot that there was no clearly marked spot on how to find my way to service..my first oil change and service..I went down and around the rows of cars and eventually had to go inside and have someone help me which a young man actually got in my car with me and directed me..thank goodness or I would probably still be driving around looking.. Another thing when I bought my brand new car and I wanted to take pictures..they put the rattest looking bow on top of my car..not professional at all..now whenever i look at my car picture..i have to feel bad.. More

No sense of urgency to address my issue Picked up my vehicle after scheduled maintenance. As I was leaving the dealership I noticed I had a low tire warning light (tire pressure had been fin Picked up my vehicle after scheduled maintenance. As I was leaving the dealership I noticed I had a low tire warning light (tire pressure had been fine on arrival). I immediately turned around and shared my concern with the service representative. They took my vehicle and asked me to have a seat in the lobby. 30 minutes went by with seemingly no progress on my issue. I was then approached by the same individual and asked for my paperwork from the earlier service. They then disappeared for an additional 20 minutes. I finally left the dealership nearly an hour after arriving and was given a simple “sorry about that” with no explanation of the issue. The vehicle service had been completed hours before my arrival, and there was obviously no pre inspection before releasing the car back to me. I’m very disappointed with my most recent service experience. I am a regular customer and usually have no issues whatsoever. More

Easy,and painless I felt some hesitation to deal with salespeople as I am elderly and a woman. Found it was easy and painless. Eric was most helpful and answered all I felt some hesitation to deal with salespeople as I am elderly and a woman. Found it was easy and painless. Eric was most helpful and answered all my questions. The finance people did all they could to help we leave with a new car. More