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Dolan Toyota
Reno, NV
1,171 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,171 Reviews of Dolan Toyota
October 28, 2018
Awesome Experience This is my first time going to Dolan Toyota and the experience was fantastic, my service consultant Ashley Declercq was amazing with helping taking ca This is my first time going to Dolan Toyota and the experience was fantastic, my service consultant Ashley Declercq was amazing with helping taking care of my needs with my car. I hope to continue going back to Dolan Toyota and will definitely recommend it to others More
by Gm1775
Employees Worked With
Ashley Declercq
October 26, 2018
Satisfaction Dolan has always treated me well. By matching deals on tires to discounts on service. The last 2 services I had done required my car to be left ther Dolan has always treated me well. By matching deals on tires to discounts on service. The last 2 services I had done required my car to be left there all day. Dolan gave me a great deal on a rental so I didn’t lose the whole day of planned shopping. More
by Nancy
Employees Worked With
I don’t remember her name
October 25, 2018
Great Staff & Inventory We just moved to Reno and needed a 4x4 Tacoma truck. My husband and I met Miguel and had the best car buying experience ever. He was helpful, knowle We just moved to Reno and needed a 4x4 Tacoma truck. My husband and I met Miguel and had the best car buying experience ever. He was helpful, knowledgeable and worked to get us what we needed without the cheesy overwhelming sales guy experience. If you're un Reno and need a truck, go to Dolan and see Miguel...he's young but don't be fooled by his youth, he is awesome! Thanks to the other staff at Dolan for making the experience amazing. More
by Steph Pence
Employees Worked With
George Moran
October 25, 2018
What a bummer I went to this dealership to look at new cars and was totally snubbed! Never a hello or can I help you, absolutely nothing. I walked into the showroom I went to this dealership to look at new cars and was totally snubbed! Never a hello or can I help you, absolutely nothing. I walked into the showroom trying to find someone to help me and only saw one person, another customer that was also looking. What am I supposed to do to get help, walk up to the other customer and ask how much they want for a new vehicle? If you've had good luck here good for you. I give it 2 stars because the seemed to have a lot of cars. More
by Chip
Employees Worked With
no-one
October 21, 2018
Great Customer Service I recently purchased a 2018 Toyota 4Runner from Dolan Toyota on Kietzke. I have to say that the customer service they gave me and my wife was great. I recently purchased a 2018 Toyota 4Runner from Dolan Toyota on Kietzke. I have to say that the customer service they gave me and my wife was great. Our sales specialist Eric Evans was awesome and very knowledgeable on the vehicles that we were interested in. He never came across as an overly aggressive sales associate trying to make his mark or money on sales. He was very professional and any questions that we had he answered it with honesty and made it very clear. I am very pleased how professional he was and he never once "beat around the bush" to try and make a sale. Once we picked a vehicle, he fought to get us where we wanted to be on our monthly payments. At the end of the day I am very pleased with how he treated us and made us feel like we were in control of our choices instead of making us uncomfortable. That is the way car buying should be and feel. Great job Eric and Dolan Toyota. More
by PogtisOhana
Employees Worked With
Eric, Evans
October 18, 2018
Great customer service I recently purchased new Toyota Tundra from Dolan Toyota. This was my first experience with them and I had never owned a Toyota so I had many question I recently purchased new Toyota Tundra from Dolan Toyota. This was my first experience with them and I had never owned a Toyota so I had many questions. I dealt with Destin and he was outstanding. He was patient with me and answered all of my questions. His product knowledge was very impressive and this ended up being one of the main reasons that I completed the purchase. Finance and the vehicle delivery were very smooth. One of the best car purchase experiences that I have had. I highly recommend Dolan Toyota. More
by tlenzora
Employees Worked With
Destin Kodai , Daniel Frank
October 16, 2018
Tires & other repairs Service Consultant was very efficient, professional and knowledgeable. She called regularly with updates on the unsuspected repairs, went out of her Service Consultant was very efficient, professional and knowledgeable. She called regularly with updates on the unsuspected repairs, went out of her way to get everything done in a timely fashion. Tire change and repairs were completed correctly. More
by DEL
Employees Worked With
Ashley Declercq
October 11, 2018
Yes I would recommend this dealership. It was a good experience and the worker there treated me very well . And the dealer had a good variety of cars that I could choose from . So a trait e It was a good experience and the worker there treated me very well . And the dealer had a good variety of cars that I could choose from . So a trait expiriance in general. More
by Lopez1234
Employees Worked With
Brian
October 10, 2018
Best service bar none Thanks to Julian Franco, my wife and I were able to obtain a great vehicle, in a color that was hard to find, at an exceptional price. His service and Thanks to Julian Franco, my wife and I were able to obtain a great vehicle, in a color that was hard to find, at an exceptional price. His service and attention to our needs far exceeded our car buying expectations. More
by Curth
Employees Worked With
Daniel Frank
October 07, 2018
Awesome Dolan Sales Dept. I would like to thank Destin Kodai for excellent service while buying my new Tundra SR5 4x4. Michael Parker was very professional and efficient handli I would like to thank Destin Kodai for excellent service while buying my new Tundra SR5 4x4. Michael Parker was very professional and efficient handling the financial paperwork. A+ customer service and together they made buying a new truck painless. You rock!! Dave T. Truckee CA More
by Dave T.
Employees Worked With
Destin Kodai, Michael Parker
