
Dolan Toyota
Reno, NV
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1,174 Reviews of Dolan Toyota
Good customer service Your staff are customer focused, knowledgeable, friendly and provides good customer service. Even though the service that was performed cost me quite Your staff are customer focused, knowledgeable, friendly and provides good customer service. Even though the service that was performed cost me quite a bit of money i’m happy that it was serviced by a reputable dealership since I take good care of my car. I believe in the saying “you take good care of your car and your car will take care of you. More
IMPRESSED Enjoyed my experience immensely. Never felt pressured or rushed. Employees know what they are selling and took their time with me every step of the wa Enjoyed my experience immensely. Never felt pressured or rushed. Employees know what they are selling and took their time with me every step of the way! More
Major problems with 2017 Rav4 After having 2 major problems within two months with our 2017 Rav4, we decided to buy a 2018 Rav4, we established a good working relationship with Mgr After having 2 major problems within two months with our 2017 Rav4, we decided to buy a 2018 Rav4, we established a good working relationship with Mgr. Aaron Greene and his salesman Stevie Duarte Initially we were not in agreement on the trade-in value offered, and planned on visiting the Honda dealership in Reno to check out the CRV models,, but Aaron worked over the figures and made us an offer on a 2018 Rav4 we couldn't refuse. Both employees named above were professional, knowledgeable, and worked hard to keep our business. More
Blue service Brought my car in for the blue service (30k). Everyone was very friendly and helpful. Craig was very nice and informative about the blue service. Carl Brought my car in for the blue service (30k). Everyone was very friendly and helpful. Craig was very nice and informative about the blue service. Carlos the shuttle driver was also really nice. Great visit and great service. More
Superb Service My fiance came to Dolan Toyota to find a vehicle for me. He chose a great vehicle, a Toyota Rav 4, from this dealership because he received the Best c My fiance came to Dolan Toyota to find a vehicle for me. He chose a great vehicle, a Toyota Rav 4, from this dealership because he received the Best customer service from sales manager Aaron Greene and product specialist Tim Herman. They both went out of their way to ensure a five star buying experience. I would highly recommend this family oriented dealership! More
90 K Service Ken Brawner was my Service manager and he did a great job lining out what and how much the 90 K service would be on my 2010 Camry. I will be back. Ken Brawner was my Service manager and he did a great job lining out what and how much the 90 K service would be on my 2010 Camry. I will be back. More
Oil change Nice to have Toyota care and some free oil changes, but vs. the convenience of a in-out oil change place, this was very time consuming, although the s Nice to have Toyota care and some free oil changes, but vs. the convenience of a in-out oil change place, this was very time consuming, although the service was good. More
Lease/New Car purchase. Our experience at Dolan Toyota recently was excellent. We came in with the intent to purchase the leased vehicle we had outright, but they showed us s Our experience at Dolan Toyota recently was excellent. We came in with the intent to purchase the leased vehicle we had outright, but they showed us some of the amazing deals both Toyota and Dolan Dealership were offering, extremely professional and accommodating, and we ended up purchasing a brand new 2018 RAV4. Manager Aaron Greene and Product Specialist Tim Herman were available, professional, accommodating and really took the time to explain everything about the process. Truly helpful and made the experience a happy and exciting one. Both the dealership and those two individuals have my highest recommendation for anyone looking to do business with Dolan. I can't wait to buy my next Toyota at Dolan!! More
Thank You Great service. Thanks for a job well done. Matt in service was professional, kept me updated on the status of my vehicle and set me up with a rental. Great service. Thanks for a job well done. Matt in service was professional, kept me updated on the status of my vehicle and set me up with a rental. I am pleased with the speed and efficiency of the service I received. I will return to Dolan Auto for future maintenance and repairs. More
Oil change/Schedule Maintenance Prompt service. Make an appointment as they can be busy, very busy. Convenient shuttle service if you are leaving your car. Friendly and best shop in Prompt service. Make an appointment as they can be busy, very busy. Convenient shuttle service if you are leaving your car. Friendly and best shop in town for factory Toyota service. More