
Dolan Toyota
Reno, NV
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1,171 Reviews of Dolan Toyota
Blue service Brought my car in for the blue service (30k). Everyone was very friendly and helpful. Craig was very nice and informative about the blue service. Carl Brought my car in for the blue service (30k). Everyone was very friendly and helpful. Craig was very nice and informative about the blue service. Carlos the shuttle driver was also really nice. Great visit and great service. More
Superb Service My fiance came to Dolan Toyota to find a vehicle for me. He chose a great vehicle, a Toyota Rav 4, from this dealership because he received the Best c My fiance came to Dolan Toyota to find a vehicle for me. He chose a great vehicle, a Toyota Rav 4, from this dealership because he received the Best customer service from sales manager Aaron Greene and product specialist Tim Herman. They both went out of their way to ensure a five star buying experience. I would highly recommend this family oriented dealership! More
90 K Service Ken Brawner was my Service manager and he did a great job lining out what and how much the 90 K service would be on my 2010 Camry. I will be back. Ken Brawner was my Service manager and he did a great job lining out what and how much the 90 K service would be on my 2010 Camry. I will be back. More
Oil change Nice to have Toyota care and some free oil changes, but vs. the convenience of a in-out oil change place, this was very time consuming, although the s Nice to have Toyota care and some free oil changes, but vs. the convenience of a in-out oil change place, this was very time consuming, although the service was good. More
Lease/New Car purchase. Our experience at Dolan Toyota recently was excellent. We came in with the intent to purchase the leased vehicle we had outright, but they showed us s Our experience at Dolan Toyota recently was excellent. We came in with the intent to purchase the leased vehicle we had outright, but they showed us some of the amazing deals both Toyota and Dolan Dealership were offering, extremely professional and accommodating, and we ended up purchasing a brand new 2018 RAV4. Manager Aaron Greene and Product Specialist Tim Herman were available, professional, accommodating and really took the time to explain everything about the process. Truly helpful and made the experience a happy and exciting one. Both the dealership and those two individuals have my highest recommendation for anyone looking to do business with Dolan. I can't wait to buy my next Toyota at Dolan!! More
Thank You Great service. Thanks for a job well done. Matt in service was professional, kept me updated on the status of my vehicle and set me up with a rental. Great service. Thanks for a job well done. Matt in service was professional, kept me updated on the status of my vehicle and set me up with a rental. I am pleased with the speed and efficiency of the service I received. I will return to Dolan Auto for future maintenance and repairs. More
Oil change/Schedule Maintenance Prompt service. Make an appointment as they can be busy, very busy. Convenient shuttle service if you are leaving your car. Friendly and best shop in Prompt service. Make an appointment as they can be busy, very busy. Convenient shuttle service if you are leaving your car. Friendly and best shop in town for factory Toyota service. More
Best dealer experience possible Dolan Toyota in Reno is truly a FIVE Star dealership. I live remotely close to five different Toyota dealerships that are all know for everything betw Dolan Toyota in Reno is truly a FIVE Star dealership. I live remotely close to five different Toyota dealerships that are all know for everything between high volume and great customer service. I chose Dolan because they made my car buying experience exciting and fun. If you aren’t knowledgeable about what you’re looking for, they have the answers and recommendations. If you know what you’re looking for, they are straight to the point with the best price they can give you. I went to several different lots looking for my perfect 2018 Tundra, at the price I wanted to pay. The only people that could deliver that were at Dolan. No BS just told me what they could do. Also, Dolan always carries a heavy inventory which is a plus when you want to see and drive every trim level available. (Side note: their lot is also very vehicle organized! This made browsing through the inventory very helpful instead of walking miles around the lot to try to find what you want to see!!) I went into this deal very knowledgeable and nonnegotiable. When we sat down to hash out the numbers, they produced even better. I had a low, but reasonable number in mind. They did better then that WITH EXTRAS. Being only 25 years old, I needed all the help I could get with getting a good APR on my loan. They were able to get me a level 3 interest rate that I was unqualified for, without having to go 12 rounds to get there. Their concern was that I left there with a smile on my face and would be excited to drive my truck everyday. That’s the way it should be. I test drove 5 trucks at Dolan all on different visits and not once did I feel pressured or like I was wasting anyone’s time. I just wanted to find exactly what I wanted at the pace I wanted to do it. I couldn’t have imagined a better outcome. If you visits this dealership I highly recommend, Aaron Greene, Vince Bough, and CJ Jemeniz. These guys are knowledgeable and most importantly, there for you. More
It was amazing Everyone’s profesional and nice, they have experience and they treat you right, it’s been a great experience getting a new car here, they explain ev Everyone’s profesional and nice, they have experience and they treat you right, it’s been a great experience getting a new car here, they explain every question you have. Thanks everyone. More
Excellent customer service Our specialist Israel was very knowledgeable about the vehicle we were interested in and found us exactly what we wanted. Our finance manager Zac was Our specialist Israel was very knowledgeable about the vehicle we were interested in and found us exactly what we wanted. Our finance manager Zac was thorough and made the tedious process easy and quick. He was actually fun to be around. More