
Dolan Toyota
Reno, NV
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1,171 Reviews of Dolan Toyota
amazing The sales team was amazing and so helpful. We would recommend anyone to go there. They are very respectful and we did not feel pressured to buy a car The sales team was amazing and so helpful. We would recommend anyone to go there. They are very respectful and we did not feel pressured to buy a car right then and there. Best car buying experience yet and would buy from them again. More
Very comfortable process.. Came in to help my son and his girlfriend purchase a Rav4..Sara was our sales woman and she made the process perfect..I would recommend her anytime... Came in to help my son and his girlfriend purchase a Rav4..Sara was our sales woman and she made the process perfect..I would recommend her anytime...The whole process went so smooth and the way it should be.....Thank you Sara... Brian O. More
2018 Highlander Purchase Brandon did an excellent job of focusing on what we came to buy without a lot of run around. An hour spent looking, an hour for paperwork and we were Brandon did an excellent job of focusing on what we came to buy without a lot of run around. An hour spent looking, an hour for paperwork and we were done. Easy! Coming prepared and focused from research on the internet really helps. You Tube has excellent videos on almost all makes and models as well as price points. Would do it again! More
10,000 mile checkups Amber was informative and thorough. Appreciated her kindness in all dealings. Very glad we purchased protection for our vehicle. I would gladly recomm Amber was informative and thorough. Appreciated her kindness in all dealings. Very glad we purchased protection for our vehicle. I would gladly recommend Dolan Toyota to anyone. This is our 2017 Highlander and we still have and use our 2001 Highlander! More
Easy Peazy!! John was great. No issues!! Explained the service that was going to be completed and gave me the correct price ahead of time. Very pleasant. John was great. No issues!! Explained the service that was going to be completed and gave me the correct price ahead of time. Very pleasant. More
Almost perfect! From the time I got there to the time my car drove up for me to take it away everything was perfect! Michelle, our service writer was very professiona From the time I got there to the time my car drove up for me to take it away everything was perfect! Michelle, our service writer was very professional, knowledgeable, and extremely courteous! She always answered my questions and phone calls. The only thing that was bad about my experience was the state my car was returned to me in. The interior was dirty (front and back seat), there was a white type of substance on ththe door and one of the panels that was removed was not placed back. More
recall airbag Everyone were very nice and helpful. Most of the service was very fast. The only problem I had was when I called for the shuttle to pick me up. The dr Everyone were very nice and helpful. Most of the service was very fast. The only problem I had was when I called for the shuttle to pick me up. The driver that dropped me off said to make sure I talked to a real person and not the voicemail. Well I called 15 times and all I got was voicemail. One of the women I work with drove me back to get my car. More
Good customer service Your staff are customer focused, knowledgeable, friendly and provides good customer service. Even though the service that was performed cost me quite Your staff are customer focused, knowledgeable, friendly and provides good customer service. Even though the service that was performed cost me quite a bit of money i’m happy that it was serviced by a reputable dealership since I take good care of my car. I believe in the saying “you take good care of your car and your car will take care of you. More
IMPRESSED Enjoyed my experience immensely. Never felt pressured or rushed. Employees know what they are selling and took their time with me every step of the wa Enjoyed my experience immensely. Never felt pressured or rushed. Employees know what they are selling and took their time with me every step of the way! More
Major problems with 2017 Rav4 After having 2 major problems within two months with our 2017 Rav4, we decided to buy a 2018 Rav4, we established a good working relationship with Mgr After having 2 major problems within two months with our 2017 Rav4, we decided to buy a 2018 Rav4, we established a good working relationship with Mgr. Aaron Greene and his salesman Stevie Duarte Initially we were not in agreement on the trade-in value offered, and planned on visiting the Honda dealership in Reno to check out the CRV models,, but Aaron worked over the figures and made us an offer on a 2018 Rav4 we couldn't refuse. Both employees named above were professional, knowledgeable, and worked hard to keep our business. More