
Dolan Toyota
Reno, NV
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1,174 Reviews of Dolan Toyota
Best dealer experience possible Dolan Toyota in Reno is truly a FIVE Star dealership. I live remotely close to five different Toyota dealerships that are all know for everything betw Dolan Toyota in Reno is truly a FIVE Star dealership. I live remotely close to five different Toyota dealerships that are all know for everything between high volume and great customer service. I chose Dolan because they made my car buying experience exciting and fun. If you aren’t knowledgeable about what you’re looking for, they have the answers and recommendations. If you know what you’re looking for, they are straight to the point with the best price they can give you. I went to several different lots looking for my perfect 2018 Tundra, at the price I wanted to pay. The only people that could deliver that were at Dolan. No BS just told me what they could do. Also, Dolan always carries a heavy inventory which is a plus when you want to see and drive every trim level available. (Side note: their lot is also very vehicle organized! This made browsing through the inventory very helpful instead of walking miles around the lot to try to find what you want to see!!) I went into this deal very knowledgeable and nonnegotiable. When we sat down to hash out the numbers, they produced even better. I had a low, but reasonable number in mind. They did better then that WITH EXTRAS. Being only 25 years old, I needed all the help I could get with getting a good APR on my loan. They were able to get me a level 3 interest rate that I was unqualified for, without having to go 12 rounds to get there. Their concern was that I left there with a smile on my face and would be excited to drive my truck everyday. That’s the way it should be. I test drove 5 trucks at Dolan all on different visits and not once did I feel pressured or like I was wasting anyone’s time. I just wanted to find exactly what I wanted at the pace I wanted to do it. I couldn’t have imagined a better outcome. If you visits this dealership I highly recommend, Aaron Greene, Vince Bough, and CJ Jemeniz. These guys are knowledgeable and most importantly, there for you. More
It was amazing Everyone’s profesional and nice, they have experience and they treat you right, it’s been a great experience getting a new car here, they explain ev Everyone’s profesional and nice, they have experience and they treat you right, it’s been a great experience getting a new car here, they explain every question you have. Thanks everyone. More
Excellent customer service Our specialist Israel was very knowledgeable about the vehicle we were interested in and found us exactly what we wanted. Our finance manager Zac was Our specialist Israel was very knowledgeable about the vehicle we were interested in and found us exactly what we wanted. Our finance manager Zac was thorough and made the tedious process easy and quick. He was actually fun to be around. More
Excellent customer service I appreciate the immediate customer service upon arrival for my routine service check. I also like the friendly people. The cherry on top is having yo I appreciate the immediate customer service upon arrival for my routine service check. I also like the friendly people. The cherry on top is having your vehicle washed. Thank you! More
Happy with the new truck From start to finish the entire team from the receptionist to financing everyone was friendly, knowledgeable and courteous. I don't know how I didn't From start to finish the entire team from the receptionist to financing everyone was friendly, knowledgeable and courteous. I don't know how I didn't annoy James (the salesman) and Craig (the finance manager) with my thousands of questions. Even after the sale I've been contacted to make sure I'm happy with my new truck and didn't have any questions. More
Excellent! We came to dealer knowing what vehicle we were looking for, our sales rep was amazing, very personable and knowledgeable! We were provided with excell We came to dealer knowing what vehicle we were looking for, our sales rep was amazing, very personable and knowledgeable! We were provided with excellent customer service. This is my idea of a triple “A” rated company! 😉 More
Courteous Was very impressed with the service and the courteous staff. We just moved to Reno and had never used this dealership before. We will be going to them Was very impressed with the service and the courteous staff. We just moved to Reno and had never used this dealership before. We will be going to them for all our future needs. More
best place to buy a car I wanted to take this opportunity to thank the sales people at Dolan Toyota especially our sales representative Jairo Vega. We never felt pressure or I wanted to take this opportunity to thank the sales people at Dolan Toyota especially our sales representative Jairo Vega. We never felt pressure or sales tactics that other dealers are noted for. We felt that Jairo took the time to explain all of the many details and had our best interests. Thank you again, I highly recommend you to my friends. More
Awesome Experience Madison VanNostrand was an awesome sales representative. I love this dealership. It's a complexly stress free place to purchase a car. Since they d Madison VanNostrand was an awesome sales representative. I love this dealership. It's a complexly stress free place to purchase a car. Since they don't make commission they are there to ensure a good buying experience. They treated us great and I love my new car. More
Purchase of 2018 Tundra Utmost professional experience. Leo, the sales associate was the best. I have been purchasing new trucks every two to three years for about 20 years a Utmost professional experience. Leo, the sales associate was the best. I have been purchasing new trucks every two to three years for about 20 years and this was by far the best time. Keep up the outstanding job! More