Dolan Toyota

A very accommodating and honest dealership with no pressure This dealership was an amazing experience. Everything was up front and honest. I truly believe they really want to help you get into a vehicle that fi This dealership was an amazing experience. Everything was up front and honest. I truly believe they really want to help you get into a vehicle that fits your needs. More

Awesome. Best car buying experience. Gaylen was informative about car. Professional and had a great sense of humor. Listened to concerns. Easy negotiations with finance and options for ca Gaylen was informative about car. Professional and had a great sense of humor. Listened to concerns. Easy negotiations with finance and options for car. Sarah went through all functions of car. Got to study a bit. Lol. Richard was great in financing. Making cookies for them 👍👍👍 More

So Happy!! So glad we decided to go for it and get my husbands dream car!! The process was easy and the sales man Matt Gordon was great! He made everything perfe So glad we decided to go for it and get my husbands dream car!! The process was easy and the sales man Matt Gordon was great! He made everything perfect for us he was very knowledgeable!!! He is the man!! More

Excellent Really admire the redo of your businesss model focusing on millennial attitudes...and I am 74! Employees are positive and respectful and I can walk a Really admire the redo of your businesss model focusing on millennial attitudes...and I am 74! Employees are positive and respectful and I can walk around (while waiting for car service) with no one trying to sell me a car. Dolan community service is exemplary also. So happy for your family that Mr Dolan is doing well. We have enjoyed a Toyota forerunner, tundra and hybrid highlander. More

Personal service My husband and I were impressed with the effort to make our buying experience as pleasant as possible. Staff took the time to address all our concern My husband and I were impressed with the effort to make our buying experience as pleasant as possible. Staff took the time to address all our concerns and get us a fair deal that we could be happy with. Special kudos to Tim Herman and Aaron Greene for their friendly and courteous interaction. Thanks for the Skittles Aaron. Good luck to you Tim with your training. Tyler Larsen was patient and helpful. Richard Gardner and Danielle Cunha were also very nice to interact with .... no complaints here. We would return to buy a vehicle from Dolan knowing we could work with you guys. More

Dolan Toyota All my experience at Dolan Toyota have been great! I’m always been very positive. I’m always greeted quickly when I go in the dealership. And they ar All my experience at Dolan Toyota have been great! I’m always been very positive. I’m always greeted quickly when I go in the dealership. And they are always helpful and patient when I try to describe my issue. Ashley and Steve were especially patient as I explained what I needed. I also talked with another service writer but did not get his card. Thank you? Tom More

A great experience! This was a great experience! Quick and right to the point. We were a cash buyer and we knew exactly what we wanted. You guys didn’t have the exact 4Ru This was a great experience! Quick and right to the point. We were a cash buyer and we knew exactly what we wanted. You guys didn’t have the exact 4Runner we wanted at your location so you had one transported and it was in our hands within 24 hours! Everyone was super friendly and helpful! Would definitely recommend Toyota to any of my friends and family! More

Service advisor needs advice Our advisor needed help. He explained that the 45,000 service was exactly the same as the 60000 except it was more expensive. He didn’t know why and h Our advisor needed help. He explained that the 45,000 service was exactly the same as the 60000 except it was more expensive. He didn’t know why and had a difficult time explaining the recommendations of the mechanic. More

Dolan Toyota (14May2018) SUMMARY: Dolan Toyota service was terrific. On travel and unfamiliar with Reno NV, I needed programing of a spare key (with security-chip) and prigr SUMMARY: Dolan Toyota service was terrific. On travel and unfamiliar with Reno NV, I needed programing of a spare key (with security-chip) and prigraming of a key-FOB. Arrived in mid-afternoon and had service completed that afternoon. This service job is NOT a trivial task as one without knowledge and precision can cause damage and great expense by de-programing working keys and key-FOBs AND 'wipeout' the security code in the vehicle. Needless to say it is an expensive process to restore operations & security codes. ASHLEY was my service representitive and although STEVE (Service Manager) said she was newly promoted to this position, she handled service with aplomb, coordinated with the service with mechanics/ technicians effectively, and quickly. I thought she exhibited customer-coordination and experience beyond her time-in-grade. I told STEVE this, and that ASHLEY reflected terrific credit on him and Dolan Toyota.. As a senior Navy officer, I remarked that I was quite familiar with leadership of new and less-experienced personnel. I know how I respond to positive feedback on my personnel. Phil More

Not sure what your looking for-great sales person knows. I had a great sales person - Madison. 4 Runner was a complete package, color etc-Madison delivered the exact 4 Runner in ever detail and that happens I had a great sales person - Madison. 4 Runner was a complete package, color etc-Madison delivered the exact 4 Runner in ever detail and that happens when you are a good listener. Thank you Madison. There was some stress with the way sales are made, I was not use to this approach, however in looking at it after the fact I believe an effort was made to make me happy. I do love the 4 Runner and would recommend this dealership. More