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Dolan Toyota
Reno, NV
1,172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,172 Reviews of Dolan Toyota
June 12, 2016
Very enjoyable experience The purchase of a car is usually a bad experience, but this was not the case. I enjoyed Jonathan knowledge and no hard sell coming from him. The purchase of a car is usually a bad experience, but this was not the case. I enjoyed Jonathan knowledge and no hard sell coming from him. More
by Snow47
Employees Worked With
Jonathan Duarte, George Moran
June 03, 2016
Attention to detail We went to Dolan Toyota with the intention of purchasing a small truck. We were greeted by Aaron Greene and he showed us what we thought we wanted. We went to Dolan Toyota with the intention of purchasing a small truck. We were greeted by Aaron Greene and he showed us what we thought we wanted. As we realized that the smaller truck wasn't going to meet our needs, Aaron introduced us to a very low mileage, certified used Sequoia and we were very pleased. Aaron paid attention to what we said and followed through after the sale to take care of a couple of details we requested. Overall, a great experience and a very exceptional young man! More
by Carol from Truckee
Employees Worked With
Aaron Greene
June 02, 2016
Excellent service from start to finish. I was referred to Beth Pollard from a client who has dealt with her on many occasions. I tried to shop locally ( Carson City Nv) but unfortunately aft I was referred to Beth Pollard from a client who has dealt with her on many occasions. I tried to shop locally ( Carson City Nv) but unfortunately after 5 attempts with no return calls I gave up and sought a referral. I have owned luxury cars for a couple decades and I will say dealing with Beth and the Dolan team was definitely a " Mercedes" experience. I appreciate the quality of the whole experience and the vehicle is a 10. More
by Beth
Employees Worked With
Beth Pollard
June 01, 2016
First Class Experience at Dolan Toyota We have used the service dept, for a Highlander that we purchased in Arizona. Enjoyed the experience. So, we thought we would check them out for anoth We have used the service dept, for a Highlander that we purchased in Arizona. Enjoyed the experience. So, we thought we would check them out for another purchase. Really glad that we did!!Everyone that we dealt with at the dealership rated first class. Beth was our salesperson and she did an excellent job. We are now a very happy two Toyota family. Thanks for such a great job. Ron and Sharon More
by piecoman
Employees Worked With
Beth Pollard
May 20, 2016
Toyota collision don't go Dolan Toyota Collision was a nightmare we should have picked up our car last Friday May 13th they told us our car was ready we even returned the Renta Dolan Toyota Collision was a nightmare we should have picked up our car last Friday May 13th they told us our car was ready we even returned the Rental we get there and they are closed, we go back Monday the 16th we pay over 7500 dollars and our car has a light on some type of electrical problem, the sun roof not closing, grease stains on the roof liner, a big scratch inside and out of the drivers window, it's a week later today is May 20th we still have no car because they broke my remote key and they had to have it replaced. Mark the manager said he would get us a rental because all the other damage was caused by them, no rental and he doesn't return calls, Would not ever ever take my car there Awful customer service and Mark is a complete liar More
by Dzazueta1972
Employees Worked With
Mark at Toyota collision
May 20, 2016
Above & beyond Alexey made finding the car we wanted so easy, no pressure just complete support. He was very informative and really wanted us to get what we came for Alexey made finding the car we wanted so easy, no pressure just complete support. He was very informative and really wanted us to get what we came for. He worked closely with Jeremy who worked miracles with the numbers we needed and that worked financially for us. Our sale literally took 3 hrs from the time we set foot at Toyota, with the help of these two. Jeremy definitely fought in our corner I feel to make sure we didn't fall in love with our car for nothing. I've never had such an amazing experience when making such a big purchase like this. He definitely made it stress free. More
by RENA-EMYLEE B Hernandez
Employees Worked With
Alexey, Jeremy Parke
May 18, 2016
Excellent customer service My wife and I have purchased 5 Toyota vehicles from Dolan Toyota over the past 10 years and would not go anyplace else! They advertise a no pressure My wife and I have purchased 5 Toyota vehicles from Dolan Toyota over the past 10 years and would not go anyplace else! They advertise a no pressure sales approach and follow through with exactly that. Their customer service is extraordinary and it is a pleasure to purchase a vehicle there. We recently purchased a Toyota tacome through Beth Pollard and was extremely satisfied with her knowledge and customer service. Can't say enough good things about our experience. More
by Sfssg
Employees Worked With
Beth Pollard
May 18, 2016
This has been by far the BEST experience ever. Dealing with Zac Barrett was a real pleasure. He was very knowledgeable and kept us going in the right direction once he knew the vehicle we wanted. Dealing with Zac Barrett was a real pleasure. He was very knowledgeable and kept us going in the right direction once he knew the vehicle we wanted. Once it was decided to buy the Tundra it took less than three hours to leave the dealership. Dealing with Zac and then with Chris Clark in finance made the whole experience enjoyable. Hats off to the DOLAN team. You have the best staff we have ever dealt with. More
by Jimmy & Nora
Employees Worked With
Zac Barrett, Chris Clark
May 13, 2016
Friendly and professional dealership After going to five other dealerships, my husband and I decided to check out Dolan Toyota Scion. I immediately found the Jeep Cherokee I wanted an After going to five other dealerships, my husband and I decided to check out Dolan Toyota Scion. I immediately found the Jeep Cherokee I wanted and our salesman, Aaron was friendly, knowledgeable and professional. We learned that he was new to the dealership and we were honored to be his first customers! George was our finance manager and he was able to get us a great rate, term and payment. I usually don't like going to car dealerships, but Aaron and George made buying a new car easy and stress free. They really care about their customers and we will definitely do business with them again! I am recommending Dolan Toyota Scion to all my friends and family. More
by PilarG
Employees Worked With
Aaron White-Rain
May 09, 2016
Great experience The salesman who walked me through the search and decision to lease my new Toyota Rav4 XLE, Gaylen Christean III, was so helpful and knowledgeable. I The salesman who walked me through the search and decision to lease my new Toyota Rav4 XLE, Gaylen Christean III, was so helpful and knowledgeable. I was so appreciative for his understanding and consideration of my needs and concerns. Thank you Gaylen for such a pleasant experience in the lease purchase of my new Toyota RAV4, I love it! I would highly recommend Reno Toyota and especially Gaylen. Thank you, Jeanne More
by Jeanne
Employees Worked With
Gaylen Christean III
