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Dolan Toyota
Reno, NV
1,197 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,197 Reviews of Dolan Toyota
July 10, 2014
New Car Purchase My wife and I, just bought a new 4Runner from Doaln. The experience was tremendous. We had great attention to our goals. They answered all of our ques My wife and I, just bought a new 4Runner from Doaln. The experience was tremendous. We had great attention to our goals. They answered all of our questions. Beth Pollard was the sales person and explained all the details. Her service and attention to our needs was great. John Elcano, explained all the details on financing and the extended warrenty. Ben Frredman, made sure that the extras we had purchased were installed correctly and that we get the window tint done just the way we wanted it. Jeremy Sinner, made sure that everything was satisfacotry before we left the dealership. Overall, great car buying experience. More
by skiguy1
Employees Worked With
Mark Chism, Ken Cerny, Beth Pollard, John Elcano, Jeremy Sinner
July 09, 2014
Amazing experience! An amazing experience! I was welcomed by John Hall in the Internet Services with my call/inquiry. He never pushed, only offered; he offered his time An amazing experience! I was welcomed by John Hall in the Internet Services with my call/inquiry. He never pushed, only offered; he offered his time, his interest, his concerns that I receive the best information. That initial call and his follow up emails started the ball rolling with the best of the best. Jordan Bellais was my Vehicle Specialist. Wow! He knew every inch of the car I wanted to test drive. I never felt rushed and in fact I could ask any question and receive a knowledgeable answer. He truly had a command of the information on this car. I knew it was the car for me as soon as I got behind the wheel and I needed a person like Jordan to remind me of all the things that my new Camry brings to me from its outstanding performance to its Toyota dependability. It wasn't just Toyota that he was representing but a dealership that I needed to know would stand behind my purchase. I got just that! Thank you Jordan Bellais, you are outstanding. Although the majority of my time was spent with Jordan, I also was assisted by John Elcano who walked me through all the DMV paperwork, registration and service contract. Paperwork? A necessity but at this point I'm ready to fly in my new car! John was quick, yet efficient and knowledgeable with what still needed to be done. They are even registering my vehicle for me! No DMV lines for me! The last part of my experience was spent with Cole Knittle, the delivery specialist. Oh my gosh, this man was outstanding. He knows so much! He taught me (with wonderful patience) all that could I learn. Safety was in the forefront as well as how to enjoy my new car with all its bells and whistles. I may still have to someday look at the manual, but at least I know what I'm looking for and he assured me I am welcome to come back anytime for additional help with my new car. Thanks Cole! Thank you for a perfect Dolan experience: John Hall, Jordan Bellais, John Elcano, Cole Knittle......all outstanding people who welcomed me to "join the family". I couldn't have asked for more. More
by lyjackson
Employees Worked With
Jordan Bellais, Cole Knittle, John Hall, John Elcano
July 09, 2014
Easiest car buying experience ever Beth and Justin made our car buying experience the best and easiest experience ever. There wasn't a lot of hassle it was overall a very simple and enj Beth and Justin made our car buying experience the best and easiest experience ever. There wasn't a lot of hassle it was overall a very simple and enjoyable time. We let Beth know what vehicles we wanted to look at and when I showed up to test drive them Justin had them pulled up front and ready to go. More
by Lsandoval12
Employees Worked With
Beth Pollard, Justin "Briefcase" Longtin
July 01, 2014
Wonderful experience Big thanks to the Dolan Toyota family! Everybody, from Beth to Chris, worked diligently to meet my needs and rise above my expectations. Highly recomm Big thanks to the Dolan Toyota family! Everybody, from Beth to Chris, worked diligently to meet my needs and rise above my expectations. Highly recommended! More
by heywood_c
Employees Worked With
Beth Pollard
June 30, 2014
Awesome Experience! We wanted to say thank you for your assistance finding us a reliable, safe, and stylish family car. The Camry we bought used is in impeccable conditi We wanted to say thank you for your assistance finding us a reliable, safe, and stylish family car. The Camry we bought used is in impeccable condition. We made an appointment to do a test drive with Raff DelSolario which made it very easy to get started. From the moment we walked through the door, we were greeted warmly and professionally by Craig Burkham and Richard Gardner. We found the right car for us and the financing was a snap with Jeremy Parke. The dealership even sent two nice men to Carson City to pick up the motorcycle we traded in! More
by Liz and Marty
Employees Worked With
Raff DelSolario and Richard Gardner, Craig Burkham, Jeremy Parke
June 30, 2014
Awesome customer service! Jordan Bellais was fantastic in helping me and my wife trade in our Saturn vue and lease a 2014 sienna. He helped us get a payment that felt comfortab Jordan Bellais was fantastic in helping me and my wife trade in our Saturn vue and lease a 2014 sienna. He helped us get a payment that felt comfortable to our budget. Jordan wanted to make us satisfied customers. We have bought a few cars before and paid them off. This was by far our best experience so far. I will be in next week to see about window tinting as well. Congrats to reno Toyota and Jordan for making our experience a great one. More
by michael.reading.14
Employees Worked With
Jordan bellais
June 20, 2014
Purchased 2014 Toyota Avalon, Traded in 2014 Volvo XC60 I was overwhelmed and unhappy with the 2014 Volvo XC60 I had purhcased in March 2014. I worked with Nick who got me into the 2014 Toyota Avalon. I g I was overwhelmed and unhappy with the 2014 Volvo XC60 I had purhcased in March 2014. I worked with Nick who got me into the 2014 Toyota Avalon. I gave Nick the punch list of my requirements and he was able to get me into my new car. Nick was very patient, trustworthy, understaning, and did not pressure me into this selection. The Financing person, Jeremy was also very good with me. Cole was outstanding with his knowledge and introducing me to my new Avalon. This is my first Toyota and I love it. The people I dealt with at Dolan Toyota truely made me feel like family! Their attitudes and actions with me where great. I am a fussy person and they treated me with care, patience, respect and not like the weird aunt. I appreciated and will come back over and over. More
by bernienieto
Employees Worked With
Nick (Wolf), Cole Knittle, and Jeremy Sinner
June 17, 2014
Carolla S! I mostly got the pleasure to work with Justin Longtin. He is a really cool guy. I seriously came in thinking these guys would try to rip me off, but a I mostly got the pleasure to work with Justin Longtin. He is a really cool guy. I seriously came in thinking these guys would try to rip me off, but all they did was try to help me get the best car to my needs. I was trading in my Civic which I could not keep. It was one of those lemon cars but they still offered to take it with a good amount. I honestly had a good time in their dealership and would not hesitate to go back for another in a couple of years. You guys did an awesome job and I am still happy with my car, just not my insurance -lol- Thanks guys!! :) More
by brandon0124
Employees Worked With
Beth Pollard, Justin "Briefcase" Longtin, Mark Miller
June 16, 2014
Weekend Surprise After watching my money slip away from me, I thought it was time to make it work FOR me. I visited Reno Toyota and was amazed with the immediate greet After watching my money slip away from me, I thought it was time to make it work FOR me. I visited Reno Toyota and was amazed with the immediate greetings, the friendly staff, and the fact that the entire group was able to make a NEW car work for me. Wolf went above and beyond to make sure that I was happy with the car that I ended up choosing. He made sure that I received every available discount that I could to ensure that I went home with the car that I fell in love with and the budget that would work for me. Cole did a supremely fantastic job of detailing my beauty and going over each and every inch of my new car with me to make sure that I understood how my new car worked. I drove home still full of happy butterflies at the amazing turn of events that have happened. I don't feel as if I have to be forced to return because it is time for a maintenance inspection, I feel as if I will WANT to return because Reno Toyota is now my family. Thank you to all I met and have added as family to my life. I can't wait to buy another car from you as this experience already went above and beyond my expectations. More
by rjanes
Employees Worked With
Wolf, Casey, John & Cole
June 13, 2014
Excellent Service! I had the pleasure of purchasing my truck from Reno Toyota with Jordan Bellais as my vehicle specialist. Jordan was very professional and friendly an I had the pleasure of purchasing my truck from Reno Toyota with Jordan Bellais as my vehicle specialist. Jordan was very professional and friendly and kept me comfortable during what is usually a nerve-racking experience. Jordan made sure that this was the truck I really wanted and helped make my purchase possible. Awsome job, Jordan!! Thanks to all in the financial department for all their help. You guys are fantastic!! Thank you all again!! Eric Anton More
by emtp02574
Employees Worked With
JORDAN BELLAIS
