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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,160 Reviews

2,160 Reviews of Don Ayres Honda - Service Center

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August 12, 2021

I stopped in without an appointment because the indicator on the dash was on for a tire problem. I drove in and explained my concern and was immediately attended to. A nail was found in one tire so they said More

by Gilligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Rose
August 12, 2021

Dillon did a great job communicating with me and keeping me on time for my next appointment. He was very kind and great to work with. More

by MIKALA.ROTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon
August 11, 2021

We surprisingly were able to get an appointment on a Saturday. Someone had canceled and we were able to get in. Everything went great. I was told it would take about an hour and it was done in 45 minut More

by zap1768
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bianski
August 10, 2021

Servicing of auto was, as usual, very quickly and satisfactorily done. Jeremy Sullivan was excellent and effecient: he quickly solved a technology problem i had in addition to the scheduled servicing More

by John B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2021

As always an exceptional experience. A truly trustworthy car dealership with excellent values and world class service. More

by braseo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2021

Good service, very helpful sales and service. Service is done in a timely manner. Everyone working here is friendly, considerate and so helpful. Thank you! More

by bfyock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

Chuck is always very friendly and informs us on everything that should be serviced on our CRV. When the work has been completed, he always explains everything that was done. A pleasure to deal with More

by tparker2915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

We dropped it off and they called when it was done. We talked with Jeremy as we paid. He explained everything very well. We were pleased. More

by Dkfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

Unfortunately, it took over 2 hours to complete a scheduled lube, oil, filter and tire rotation. Otherwise, the overall service was very good and helpful. More

by john adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
August 05, 2021

Jeremy Sullivan has been my service consultant since I started driving a Honda and has been excellent every time I’ve taken my car in for service. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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