Paul Evans
Paul Evans at Don Ayres Honda

Paul Evans

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
140 Reviews
5.0

140 Reviews

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140 Reviews of Paul Evans

May 01, 2026

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Employee Rating

Did a great job on time and done right. Honda and dealer are great thank you keep great work. More

by fredfunk951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sullivan, Matthew Hill

May 01, 2026

Don Ayres Honda responded

Thank you for sharing your experience. We’re glad our team completed your Honda service on schedule and did the job correctly. We appreciate your feedback and look forward to helping you again.

April 27, 2026

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Employee Rating

The estimated value on my 2018 CRV was as expected and Branden’s quick price for the 2026 CRV that was in the used car lot gave me confidence that a deal could be made. The .99 interest rate also was a f More

by tbirdtom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Don Ayres Honda responded

It’s great to hear Brandon’s swift estimate for the 2026 Honda CR-V matched the value you expected on your 2018 model. The 0.99 percent rate clearly made a difference in finalizing your purchase. Thank you for sharing your experience, and we look forward to assisting you again.

April 26, 2026

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My visit was to address a warranty issue on my 2024 Honda Passport. The part had to be ordered previously and was on backorder, once it arrived, I worked with Paul E. on getting my appointment set and gettin More

by crv72x
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Calabrese

Apr 26, 2026

Don Ayres Honda responded

Thank you for trusting us with your 2024 Honda Passport warranty repair and for your patience during the backorder. We’re glad Paul kept you informed and provided professional, friendly service. We look forward to welcoming you back for your maintenance appointments.

April 11, 2026

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Paul was absolutely great in taking care of me when getting my Honda CRV serviced. The dealership was immaculate and well run. More

by mjes
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2026

Don Ayres Honda responded

Thank you for the 5-star review. We’re glad Paul took such great care of you during your Honda CR-V Hybrid service and appreciate your praise of our spotless, well-run facility. We look forward to serving you again.

February 22, 2026

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I a great experience with the service guys. Rook care of my needs and was great at telling me how it was going on my car. More

by reecehenry
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Adams

Feb 22, 2026

Don Ayres Honda responded

It’s wonderful to hear our service team took great care of your Honda Accord and kept you updated on its progress. Your five-star rating means a lot to us. Thank you for trusting us with your vehicle’s service needs.

February 19, 2026

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Paul Evans took very good care of me, explaining what I would be needing in the near future and what they would be doing on this day. He also had my car washed which was a plus More

by diane.corns
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Don Ayres Honda responded

It’s great to hear Paul took such good care of your Honda CR-V and walked you through today’s service and future needs. We’re glad the car wash was a nice bonus. Thank you for sharing your experience.

Feb 19, 2026

diane.corns responded

Thanks for the good service. I'll be back in the future

January 28, 2026

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Employee Rating

Great job. Work was performed as expected in a timely manner. Paul was pleasant and professional. More

by darylwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

January 14, 2026

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Service was quick and thorough. Complimentary rental car was included which was a huge relief and convenience. Paul was friendly, knowledgable, and did an excellent job keeping me i More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

January 02, 2026

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Employee Rating

Was assigned another service member other than the one that I usually work with. Addison M was very helpful and asked if I wanted to see if Paul was available. I appreciated his efffort in obtaining my u More

by d19dial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Addison Migna

Jan 02, 2026

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

December 28, 2025

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Employee Rating

The service staff was very responsive to my need for an oil change when I called the day before. Very clean area! Thank you! More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2025

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

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