Don Ayres Honda - Service Center

We like our 2016 Honda Pilot. What we do not like is the fact that apparently Honda no longer provides a service manual with their vehicles. We have no easy/quick way of knowing 1) what the service history fact that apparently Honda no longer provides a service manual with their vehicles. We have no easy/quick way of knowing 1) what the service history of our vehicle has been, 2) what services need to be done in the future. When asking about this in the past, the answer has been either 1) it is all online or 2) we will tell you. This is not acceptable to us and will surely influence the decision of the next next new vehicle we buy. More

Was excellent. Everything was explained to me and done in a timely manner! I have had my CRV since 2013 and it still runs great! in a timely manner! I have had my CRV since 2013 and it still runs great! More

Absolutely the best of the best! I can always count on excellent service. Jeremy always provides the outstanding customer service and always greets you with a smile! excellent service. Jeremy always provides the outstanding customer service and always greets you with a smile! More

Everyone was friendly as usual. I was greeted right away. I was happy with how quickly I could get an appointment to get my oil changed. I was happy with how quickly I could get an appointment to get my oil changed. More

Tony is the very best service writer I have ever worked with in the 45 years I have had a car serviced. Always very attentive and goes the extra mile. with in the 45 years I have had a car serviced. Always very attentive and goes the extra mile. More

I bought a Honda in part because I knew Jeremy Sullivan would handle my service needs. Not certain why review needs to be a minimum of 25 words........ would handle my service needs. Not certain why review needs to be a minimum of 25 words........ More

Jeremy was friendly and got my vehicle done ahead of schedule and observed all safety precautions. I have no words left so I will say go IU schedule and observed all safety precautions. I have no words left so I will say go IU More

Tony was great. My oil change was quick and easy. Atmosphere and waiting room was clean . Great staff at Honda. Great service at Don Ayers. Atmosphere and waiting room was clean . Great staff at Honda. Great service at Don Ayers. More

Every time I visit the service department I get great service. They are friendly and very accommodating. I travel over 50 miles one way to get this great service. service. They are friendly and very accommodating. I travel over 50 miles one way to get this great service. More

Always pleased with the level of service but...When I Always pleased with the level of service but... When I called about an estimate for repairing alternator on 2012 pilot was $750 Actual cost for repl Always pleased with the level of service but... When I called about an estimate for repairing alternator on 2012 pilot was $750 Actual cost for replacing alternator $950 Not sure why there was a difference of $200. More