Don Ayres Honda - Service Center

Excellent customer service I was pleased by the customer service I received recently during my oil change. Would definitely be coming back. Thank you and Keep up the good work! I was pleased by the customer service I received recently during my oil change. Would definitely be coming back. Thank you and Keep up the good work! More

Exceptional Service Visit Brought our Honda CRV in for airbag recall. Received courteous service from the time I pulled into the bay, Met by Zach Bloom, Service Advisor. He Brought our Honda CRV in for airbag recall. Received courteous service from the time I pulled into the bay, Met by Zach Bloom, Service Advisor. He told me what they were going to do and about how long it would take. He kept me current on when they started and when they were about done. He made sure I was comfortable in the customer lounge. Zach also worked with me on what service items I was behind on and gave me a quote on what it would cost to get the things done that were needed. He also made sure they washed my car. It's nice to feel like an appreciated customer again. We don't get that much anymore at other places. More

Dillon is awesome! I have always had a great experience while taking my car to get the oil changed at Don Ayres Honda. Dillon is so polite and knowledgeable and not push I have always had a great experience while taking my car to get the oil changed at Don Ayres Honda. Dillon is so polite and knowledgeable and not pushy. I appreciate when a service person does not force me into unneccessary purchases. Thank you, Dillon! More

Moldings on car were peeling. Painting would cost more than replacing. Don Ayres was the cheapest. While there they also arranged to have seatbelt recall done. on car were peeling. Painting would cost more than replacing. Don Ayres was the cheapest. While there they also arranged to have seatbelt recall done. Great service and done on time More

Oil change and transmission drain and fill. All work was on time. Doug caught an error in billing and corrected it to my favor. I appreciate Doug's being alert and looking out for me. All work was on time. Doug caught an error in billing and corrected it to my favor. I appreciate Doug's being alert and looking out for me. More

Excellent service dept. My experience at Ayres service dept. is always top rate. My service advisor Chuck Suter, does an excellent job every time. He is always courteous, hel My experience at Ayres service dept. is always top rate. My service advisor Chuck Suter, does an excellent job every time. He is always courteous, helpful, and explains what work is done, as well as any problems found. As a woman, it is very important that I am treated as well as any other customer would be, regardless of gender. This visit was for my 2nd car, a 2000 Mazda Miata, and this dealership has been handling my routine service on it since it was new. My last 3 vehicles have all been Hondas, and Ayres has done/will do all my service on them. More

Better Customer Service than Walt Disney World From the moment that you drive your vehicle into their service department, you are treated like a VIP. After moving from Rhode Island to Fort Wayne, From the moment that you drive your vehicle into their service department, you are treated like a VIP. After moving from Rhode Island to Fort Wayne, I needed servicing on my 2008 Honda Pilot. Don Ayres Honda treated me as if I had been a loyal customer of theirs for twenty years. During my last visit, I arrived after their shuttle had left, but that wasn't a problem as my Service Advisor, Dillon Steenport, arranged for driver to take me right away to my work. Dillon called me to review the required work and to ensure that I was in agreement. Then, Dillon called me later in the day to let me know that the car was ready and to ask if I needed a ride. After working a long day, I arrived after their normal hours so I was not sure that I would be able to pickup my car; all I had to do was to speak to a Sales Representative and they made it all happen. I was able to pay my bill and drive my car away. The bottom line is that it is a super Team that you deal with. More

Consistent Excellence We have owned or leased Hondas from Don Ayres since 2010. We have always received excellent service each time we have brought our Hondas to Don Ayres. We have owned or leased Hondas from Don Ayres since 2010. We have always received excellent service each time we have brought our Hondas to Don Ayres. The staff and technicians are on top of the daily activities and are willing to work around our schedule. We highly recommend Don Ayres sales, service and parts. More

Excellent Service I'm always greeted with a smile. I feel Jeremy is knowledge of my Honda Civic and it's service needs. He knowledge provides him the ability to answe I'm always greeted with a smile. I feel Jeremy is knowledge of my Honda Civic and it's service needs. He knowledge provides him the ability to answer my questions and that is appreciated. I normally wait for my car and it is always ready within a few minutes of stated time. Jeremy is one of the reasons I continue to have my car serviced at Don Ayres. More

Excellent!! ad a visit to Don Ayres for a safety recall on my civic. Upon entering the lot I knew just where to go because of the nice lady who scheduled my apt. ad a visit to Don Ayres for a safety recall on my civic. Upon entering the lot I knew just where to go because of the nice lady who scheduled my apt. Who instructed me over the phone when making my apt. The ship wad easy to find and the bay door was promptly opened. I was then greated by a man who was.polite took my name and told me who my associate would be. Zach then came over took info, was extremely polite. I was still getting over a sickness so I was.very quiet and not feeling well. He walked me to the waiting room with free drinks and snacks and tv. He even came to check on me and update me during the wait. The staff was excellent, the service was excellent, the waiting room was extremely nice and clean. And it's really nice to pull into a dealer and not be in the same area of the noisey shop! I will return glut future service More