2,179 Reviews of Don Ayres Honda - Service Center
Consistent, Excellent Customer Service I have always received outstanding customer service from Jeremy Sullivan, Svc Advisor, as well as, Doug Settle, Svc Mgr. We have been customers since I have always received outstanding customer service from Jeremy Sullivan, Svc Advisor, as well as, Doug Settle, Svc Mgr. We have been customers since '05. Whether our Honda Odyssey was undergoing a major tune up or routine maintenance, Jeremy has been & continues to be an excellent communicator about what is suggested to maintain the vehicle and to keep it running in top condition. We are now on our 2nd Honda Odyssey. One of our considerations for purchasing this vehicle was due in part to Jeremy Sullivan, as well as Service Manager, Doug Settle. It is rare to receive quality customer service these days, let alone in the automotive industry, but these guys are top notch. (p.s. If Jeremy Sullivan wasn't available, I would not hesitate to seek out Charles Suter as my Service Advisor...he has also delivered great customer service). Thanks Honda team! More
Willingness to address and correct problems We had the best service possible from both Doug Waltz and Doug Settle. They did everything possible to fix what appeared to be an electrical problem. We had the best service possible from both Doug Waltz and Doug Settle. They did everything possible to fix what appeared to be an electrical problem. The problem was so aggravating for a long period of time, but they persevered and performed numerous tests to resolve it. Their care and service was superior to that of Honda HQ in Torrance, CA. Their dedication, experience and work ethic ended up in us buying another Honda. More
Good Service The service I received was excellent. They listened to my concern, check it out, and explained what caused the problem. I was very satisfied with t The service I received was excellent. They listened to my concern, check it out, and explained what caused the problem. I was very satisfied with the service. More
Great Service Have brought my Honda to Don Ayres for years. Their service department is first rate! Service personnel are friendly and informative. I would recomme Have brought my Honda to Don Ayres for years. Their service department is first rate! Service personnel are friendly and informative. I would recommend to anyone More
1st Service Dilon made my first Service visit very relaxing knowing that I was in the hands of a very competent person. He fixed a nagging problem for me even th Dilon made my first Service visit very relaxing knowing that I was in the hands of a very competent person. He fixed a nagging problem for me even though it was an extensive repair. More
fast good prices friendly employees 30.00 out the door 45 min wait oil change and tire rotate and quick wash. great service Pepsi products hot coffee cable in wait area. 30.00 out the door 45 min wait oil change and tire rotate and quick wash. great service Pepsi products hot coffee cable in wait area. More
Excellent Service I would never take my van anywhere else. The service, friendship, and workmanship are second to none. A+ in my book all the way. Don Ayres is number o I would never take my van anywhere else. The service, friendship, and workmanship are second to none. A+ in my book all the way. Don Ayres is number one. More
Excellent service I have dealt with Ben Rose in service several times including my recent service on my Pilot. Ben is always professional, friendly and polite. Don Ayre I have dealt with Ben Rose in service several times including my recent service on my Pilot. Ben is always professional, friendly and polite. Don Ayres is a top notch dealership and Ben represents them well. More
Satisfaction PLUS Doug Settle has been the most thoughtful Service Manager I have ever worked with. My son-in-law brought the vehicle in for repairs recently and I c Doug Settle has been the most thoughtful Service Manager I have ever worked with. My son-in-law brought the vehicle in for repairs recently and I certainly appreciate the "Out of Warranty Goodwill" consideration. Ben Rose is always very helpful and considerate. Also Andy Hitzemann - you are the BEST Sales Consultant. As a single woman (widow), I have never felt so at ease. Thank you all. More
Recall As this was my first visit to Don Ayers Honda, I found it very convenient in being able to drive direct into service building and make car arrangement As this was my first visit to Don Ayers Honda, I found it very convenient in being able to drive direct into service building and make car arrangements. Very clean and new. Doug was more than friendly and made us quite comfortable. I also much appreciated the free car wash. More