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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,175 Reviews

2,175 Reviews of Don Ayres Honda - Service Center

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January 21, 2015

Problem with airbags I own a 2014 Honda CRV and a 2006 Honda Ridgeline. The airbag light was coming on intermittently for the past year and a half on the Ridgeline. I call More

by RalphH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2015 -

Don Ayres Honda responded

Thank you so much for sharing your experience. It's great to hear that we were able to help. I'll be sure to share your review with Doug, Justin, and the rest of our team. Thank you for your continued business. John Watkins Don Ayres Honda

January 20, 2015

great service department Super nice people. Clean and comfortable. They were extremely busy we had an appointment and they got us right in and our vehicle was ready when they More

by judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 30, 2015 -

Don Ayres Honda responded

Thank you for your business Judy. We are glad we were able to meet your expectations while you were here.

January 19, 2015

Great Service keeps me coming back Who can argue with great, quick service at a great price? We've owned 4 Hondas through the years and continue to bring them back to Don Ayres for ser More

by Honda-fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson
Jan 19, 2015 -

Don Ayres Honda responded

Thank you the great review. We always love to hear from our happy customers. I'll be sure to share your review with our team. Thank you for your business and we look forward to serving you for many years to come. John Watkins Don Ayres Honda

January 19, 2015

Great service I really enjoy working with Doug. He insures that I have the needed service done when it is time for the service. He tells me when I must definitely h More

by tbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 19, 2015

Struts I was preparing for vacation and my vehicle had suspension problems. Service determined that I needed struts. Struts were not available that day and I More

by Jon Gnagy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson
January 19, 2015

Oil change Honda makes service appointments pain free. They explain everything they do and don't argue if you want to skip a scheduled maintenance until the nex More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Rose
Jan 22, 2015 -

Don Ayres Honda responded

Thank you for completing an online review. We take pride in helping our customers plan maintenance on a schedule that works for them. We appreciate your business and look forward to serving you in the future. John Watkins Don Ayres Honda

January 19, 2015

Oil change Work was done in a timely manner and Chuck was helpful as usual. The waiting area is pleasant and includes soda and coffee also newspaper More

by mailman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 15, 2015

"Always TOP Service Satisfaction" In my 12 plus years of Sales and Service with Honda, I've had nothing but Top Professional Care as a customer! Your Service Manager, Doug Settle, ha More

by e-mail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Troy Johnson
Jan 15, 2015 -

Don Ayres Honda responded

Thank you for the kind words. We love to hear that our team members are going the "extra mile". I'll be sure to share your review with Doug, Troy and our management team. Thank you for your business and we look forward to serving you for many years to come. John Watkins Don Ayres Honda

January 15, 2015

Great job. The Service Department is the primary reason why we buy our Hondas from Don Ayres. The service team gets the job completed on time and recommends or s More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson
January 13, 2015

New tires needed before winter Troy Johnson helped me select new tires for my 2012 Honda CR-V, gave me a good price for them, set up an appointment that was convenient for me, and w More

by nanhitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Johnson
Jan 13, 2015 -

Don Ayres Honda responded

Thank you for the kind words. It's always great to hear from our happy customers. I'll be sure to share your review with Troy and our management team. John Watkins Don Ayres Honda

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