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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,160 Reviews

2,160 Reviews of Don Ayres Honda - Service Center

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February 02, 2024

Very friendly knowledgeable professional and efficient. Excellent customer service from scheduling to servicing. Very positive experience. More

by Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

February 02, 2024

Ron Conner is always friendly, knowledgeable, and honest. Honda service team gets their work done in a timely manner. More

by brandybailey3016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Don Ayres Honda responded

Thank you for your review and kind words for Ron! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

February 02, 2024

Service and communication was good. Addison was very helpful and explained services in detail. I appreciate that. More

by trudysullivandeutsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Addison delivered a great experience. We appreciate your business.

February 01, 2024

Everyone worked together to be sure I had transportation to and from my service that worked perfectly for my schedule! More

by conraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
Feb 02, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 29, 2024

zzService was good. I get tired of having to rate your people who do good work everytime I walk in the door. Develop a better system. More

by JLjb5211
Recommend Dealer
Yes
Employees Worked With
Rick Squires
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cappelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Chausse
Jan 30, 2024 -

Don Ayres Honda responded

We are very happy to hear provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 28, 2024

I was impressed with the thorough service and explanation of work completed. I like knowing what will need work next time. More

by Kfitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Don Ayres Honda responded

Thank you for your very kind review. Paul and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

January 26, 2024

Very professional and friendly service. Zach kept me informed throughout and service was done in the timeframe he promised. More

by Jajwilhelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
Jan 28, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again!

January 26, 2024

Jeremy was great! I explained to him what I wanted done (it was a lot of work) and then, I went home. Six hours later, Jeremy called to say that my car was ready and More

by bruce.horneb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Don Ayres Honda responded

Bruce, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jeremy and don't hesitate to let us know if we can be of further assistance.

January 24, 2024

I've always received a good service at this dealership. They're thorough, efficient and customer focused. More

by kcstamper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Davis
Jan 25, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. David and our team appreciate your business and hope to see you again soon!

January 23, 2024

Jeremy is the best. He's been my Service Tech since I bought my first Honda back in 2012. More

by twilliams329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeremy met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

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