Don Franklin Lexington Nissan

Everyone who helped us was amazing and very friendly and went above and beyond to help us have the best experience possible!! went above and beyond to help us have the best experience possible!! More

I tried multiple times to negotiate a reasonable price but to no avail, the truck had originally been at the dealership in Columbia, KY at a price of $3,300.00 less than their advertised price which was $ but to no avail, the truck had originally been at the dealership in Columbia, KY at a price of $3,300.00 less than their advertised price which was $45,695.00 while in Columbia, KY, but once relocated to the dealership in Lexington, KY the price was increased by the above listed price of $45,695.00 plus the $3,300.00 for a now listed price of $48,995.00 and as the truck began to set a couple of weeks at the dealership in Lexington, KY the price began to decrease in small increments to the now listed price of $46,888 ( 2020 GMC Sierra 1500 SLT Crew Cab 4WD Lexington, KY (67 mi away) $46,888 FAIR DEAL $1,059 above market ) is the listed price, here is the current link ( https://www.cargurus.com/Cars/inventorylisting/viewDetailsFilterViewInventoryListing.action?sourceContext=carGurusHomePageModel&entitySelectingHelper.selectedEntity=d116&zip=42718#listing=357786661/NONE/DEFAULT ) I feel a price of $43,500.00 is reasonable and that was my offer for the truck plus sales tax and dealers fees, but they were not willing to negotiate with me, so it sets unsold, I feel most all dealerships have their used vehicles priced $10,000.00 over their value. Very Dissatisfied Potential Customer!! More

Excellent experience-I was treated with respect and fairly. I traded for a newer vehicle. fairly. I traded for a newer vehicle. More

Friendly and fast service to questions. Did their best to find me a new SUV. Did their best to find me a new SUV. More

Joshua Fig was very clear on what was done and on the inspection of the car. He explained clearly what was found, needed and cost. Very pleased with his service. inspection of the car. He explained clearly what was found, needed and cost. Very pleased with his service. More

MJ Carpenter was the best salesman I have ever dealt with. After going to some other dealerships where everyone was pushy, frantic, and over the top, MJ helped and answered every question I had without with. After going to some other dealerships where everyone was pushy, frantic, and over the top, MJ helped and answered every question I had without being overbearing. He made the car buying process as quick and painless as possible. Everyone I dealt with at Don Franklin Nissan while going through the buying process was wonderful and I’d highly recommend them to anyone looking to buy a new vehicle! More

Purchased four tires-Made three trips for a wheel alignment that wasn’t corrected. Final result after they test drove my vehicle, Damage & noise underneath! alignment that wasn’t corrected. Final result after they test drove my vehicle, Damage & noise underneath! More

So glad I made the drive to this dealership I drove from Cincinnati to Don Franklin Nissan. Everyone that I met that day was great. The atmosphere and overall vibe of the dealership was great. I I drove from Cincinnati to Don Franklin Nissan. Everyone that I met that day was great. The atmosphere and overall vibe of the dealership was great. I LOVE that the sales managers are personally involved and don’t hide behind office doors like most dealerships. Bob Glass and both sales managers I worked with that day were so kind about everything. After we agreed on our deal the delivery specialist Walt introduced himself, took me on a tour of the dealership including the service department introducing me to everyone that we saw along the way which is so different then any other dealership I’ve been to. I really appreciated everything from everyone. Great people who genuinely seem to love their job and the people they work with! If you are making a drive to check them out it’s definitely worth it! More

Outstanding salesman, Matt Ballard Outstanding dealership with a great salesman, Matt Ballard. If you're considering a Nissan, definately ask for Matt. No hassle dealership that does Outstanding dealership with a great salesman, Matt Ballard. If you're considering a Nissan, definately ask for Matt. No hassle dealership that does not play the common games that some play. Would without a question return for another Altima when my lease is up in 3 years. Remember, Please ask for Matt Ballard. More

Matt Ballard is phenomenal to work wtih Not a fan of going to car lots, to say the least. My son needed a car so I had to go. Matt Ballard was the most genuine and honest car salesman I’ve e Not a fan of going to car lots, to say the least. My son needed a car so I had to go. Matt Ballard was the most genuine and honest car salesman I’ve ever worked with. No pressure, just listened and helped us through the entire process. He really is great! More