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Don Jacobs Honda

Lexington, KY

4.9
271 Reviews

2699 Regency Road

Lexington, KY

40503

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Showing 271 reviews

December 22, 2015

Austin Adkins in the service department Austin Adkins is a great service rep. he cares about the customer and makes sure they get what they need. Austin made sure my car was safe, serviced More

by crabtreej1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Adkins
November 30, 2015

Top notch Josh Owens was a real pleasure to work with he definitely has an aptitude for understanding people. I told him my situation and issues which was follo More

by Themightyboosh69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Owens
November 30, 2015

Great service! I have been coming to Don Jacobs for service on my Honda civic for years now, Cameron always takes care my service needs. He is very knowledgeable an More

by tjunderwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron and Mike
November 30, 2015

Professional Service Chuck B is a perfect example of what a service writer should be. He's always very prompt and professional and make us feel confident in the service we More

by swthorn71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck B
November 27, 2015

Excellent service I needed my car serviced and Josh Owens helped out and fixed my car. He had excellent customer service and was very knowledgeable. N g More

by Nikkigreen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh owens
November 25, 2015

Great service department Austin Adkins, my service rep has always been awesome. Any concerns I've ever had have always been handled smoothly and he always goes above and bey More

by Crabtreej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Adkins
November 23, 2015

Awesome Had to take my car in for an oil change. Austin Adkins was very helpful and knowledgable! I would reccomend anyone needing service work request au More

by Toyotamonster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin adkins
November 01, 2015

Excellent My husband and I were referred by Kenny Adams to purchase a new car last month. Kenny has worked on our cars for years and always has expert advise w More

by Tamara_rn2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Adams, Greg Hines
October 28, 2015

Outstanding!! I haven't been to don Jacobs in a long time but my car came due for a recall. Josh Owens helped me and was informative, while I was there he told me a More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Owens
October 22, 2015

Accommodating & trust worthy I bought my Beetle from another dealer but when I called Don Jacobs on a Friday needing my 30,000 mile service done that Satruday, they were very acco More

by Longneck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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