Don Jacobs Honda

I was having trouble with my 20 year old CRV. Service wasn’t able to recreate the problem and would not do an expensive repair without knowing exactly what, if anything, needing fixing. Having al Service wasn’t able to recreate the problem and would not do an expensive repair without knowing exactly what, if anything, needing fixing. Having already thought about replacing the vehicle I was I introduced to Michael Dobson. He went over what I was looking for in a new vehicle - size, colors, interior, options. He made some suggestions and had me sit in different style cars. At no time did I feel pressured. When I did pick up my new car he went over all the features and made sure I was comfortable with them. He also stressed that I could call if I have any questions. Making a big purchase can be stressful and he made the experience not stressful. Thank you. More

Excellent service Explained each step well. Friendly and knowledgeable. Explained warranty choice in great detail Friendly and knowledgeable. Explained warranty choice in great detail More

Brian was very good to work with and this was a very smooth process. This was much more pleasant than working with their competitor down in Nicholasville. smooth process. This was much more pleasant than working with their competitor down in Nicholasville. More

Staff was very friendly and patience and explained trade in value of my car etc. Conner B was excellent with handling all paper work. Contacted insurance and gave vin # to representative. in value of my car etc. Conner B was excellent with handling all paper work. Contacted insurance and gave vin # to representative. More

They did an exceptional job. They were very patient with my questions and attentive!! They shared in the Excitement of my Daughter Jessica passing her drivers test. The manag They were very patient with my questions and attentive!! They shared in the Excitement of my Daughter Jessica passing her drivers test. The manager, clay and the financial person were very kind!!! More

This is the 3rd car I have purchased from Don Jacobs and the experience was fantastic, very friendly. the experience was fantastic, very friendly. More

Mike was helpful and got me the car I needed with no issues. Definitely recommend. issues. Definitely recommend. More

Patron is the man. He didn’t even work in Honda, but more than got the job done. He went out of his way at every corner. I can’t say enough nice things about everyone over at Don Jacobs. They made my daughte than got the job done. He went out of his way at every corner. I can’t say enough nice things about everyone over at Don Jacobs. They made my daughter’s first car buying experience amazing. She left smiling from the east to the west coast. More

Great buying experience. Excellent inventory and terrific people! Easy process, the very best in Lexington. people! Easy process, the very best in Lexington. More

Extremely please with all aspects of the purchase of my vehicle from me tstart to delivery vehicle from me tstart to delivery More