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Don Jacobs Honda

Lexington, KY

4.9
271 Reviews

2699 Regency Road

Lexington, KY

40503

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Showing 271 reviews

December 08, 2021

Absolutely professional, courteous and delivered my dream car within a very reasonable time frame. Clay my salesman took over 30 calls from me asking random things about the vehicle during the process and ma More

by jennifer22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay McDonald
November 30, 2021

I walked into Don Jacobs’ dealership today and thanks to Michelle Kellar, I drove out with exactly what I needed. It was a great experience! More

by SusieBL34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Kellar, George Cropp
November 20, 2021

This dealership was very helpful in locating us a vehicle. Wonderful to work with and glad to have a dealership that really appreciated your business More

by klyon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay McDonald
November 11, 2021

These folks were polite, personable, and patient. They worked hard to get us the financing we needed to keep things within our budget. More

by matthew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison
October 06, 2021

Dealer service department does not give honest time estimates. Went from 1hr oil change to 2.25hrs. Left stains on interior and had to contact three people to get a response of them being able to wipe More

by Mrwtclevenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron and unknown supervisor
September 06, 2021

Jo Johnson is the best. 3rd time I have dealt with her and couldn’t be happier. I have recommended several times and I know I convinced one to buy a ridgeline More

by Kent.mason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo Johnson
July 31, 2021

Excellent service! Made what seemed to be impossible become a reality. Left the dealership feeling happy to be part of the Honda family. Great experience! More

by dublercindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay McDonald, George Cropp, Chris Risalvato, Taylor Johnson
July 17, 2021

This is our second purchase from Don Jacobs using Mike Dobson! We are in love with our new Honda Pilot 2021! Mike treated us like family and made sure we got the right car in our budget without the normal More

by Sabrina Braun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dobson
July 15, 2021

Very professional and friendly. Purchasing was quite easy. Clay and Scott were both knowledgeable, friendly and efficient. The entire process was smooth, stress free, and without difficulty. More

by jbandpb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay and Scott
May 30, 2021

Friendly sales people. Happy with everything til I got home and noticed a piece of the door jam on the driver side was lose. The weather stripping was not glued to end on either door. This should have bee More

by Suziehorse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Michelle
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